---
description: Learn more about Dialogo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialogo Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Dialogo](/software/1049963/dialogo)

# Dialogo

Canonical: https://www.capterra.co.za/software/1049963/dialogo

> Dialogo, the cloud reservation centre to empower hotel communications.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dialogo?

Hotels, Hotellerie, Hospitality

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nivula

## Commercial Context

- **Starting Price**: €400,00
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Italian
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Chat/Messaging
- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics

## Integrations (2 total)

- CRM\_
- Clock PMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Tidio](https://www.capterra.co.za/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [LiveChat](https://www.capterra.co.za/software/62194/livechat) — 4.6/5 (1715 reviews)
4. [Zendesk Suite](https://www.capterra.co.za/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [Crisp](https://www.capterra.co.za/software/151292/crisp) — 4.6/5 (147 reviews)

## Reviews

### "Faster Reception" — 5.0/5

> **sabrina** | *10 July 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Prima di essere una sales account per la mia azienda, ho lavorato come operatrice Dialogo. Dialogo ti permette di fare tutto, da una semplice quotazione di una camera/gruppo alla finalizzazione e alla conferma della stessa. è integrato con il PMS, quindi in real time in albergo sanno già se è stata presa una nuova prenotazione oppure è stata effettuata qualche modifica o inserita una note. Il CRM Dialogo inoltre riconosce lo storico del cliente, l'operatore sa già chi ha al telefono oppure a chi sta scrivendo via mail.
> 
> **Cons**: non riscontro lati negativi, Dialogo è in continuo aggiornamento, è personalizzabile in base alle esigenze del cliente.

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### "Dialogo è il parner ideale" — 5.0/5

> **Ruggero** | *05 July 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Facilità e praticità di utilizzo.Gestione in remoto
> 
> **Cons**: Non ho riscontrato inconvenienti rilevanti.
> 
> Ci ha aiutato molto nel snellire il lavoro della reception

## Links

- [View on Capterra](https://www.capterra.co.za/software/1049963/dialogo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10009625/Dialogo/> |
| en-AE | <https://www.capterra.ae/software/1049963/dialogo> |
| en-AU | <https://www.capterra.com.au/software/1049963/dialogo> |
| en-CA | <https://www.capterra.ca/software/1049963/dialogo> |
| en-GB | <https://www.capterra.co.uk/software/1049963/dialogo> |
| en-IE | <https://www.capterra.ie/software/1049963/dialogo> |
| en-IL | <https://www.capterra.co.il/software/1049963/dialogo> |
| en-IN | <https://www.capterra.in/software/1049963/dialogo> |
| en-NZ | <https://www.capterra.co.nz/software/1049963/dialogo> |
| en-SG | <https://www.capterra.com.sg/software/1049963/dialogo> |
| en-ZA | <https://www.capterra.co.za/software/1049963/dialogo> |

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