--- description: Learn more about Soraban price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Soraban Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Data Collection Software](/directory/32475/data-collection/software) > [Soraban](/software/1048553/soraban) # Soraban Canonical: https://www.capterra.co.za/software/1048553/soraban > Soraban is software that streamlines tax preparation for accounting firms by modernizing client data collection. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Soraban? Accounting firms, tax firms. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Soraban ## Commercial Context - **Pricing model**: Usage Based - **Target Audience**: 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Customizable Templates - Data Capture and Transfer - Data Import/Export - Forms Management - Mobile Access - Multi-Channel Distribution - Reporting/Analytics - Third-Party Integrations ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Data Collection Software](https://www.capterra.co.za/directory/32475/data-collection/software) ## Alternatives 1. 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Sending and receiving information or documents is very convenient.Soraban customer service is top notch and responds within a few minutes and often uses technology to help with any questions.I also like the ability to see things from the client perspective and add information that the client may have sent in an email rather than through Soraban. > > **Cons**: Duplicate documents are part of the questionnaire when clients are uploading tax documents. The questionnaire can be over 100 pages because of this and scrolling through it can take some time.I would like to see a feature to have clients pay fees linked to our bank account. > > Soraban has freed up my time by enabling staff to be kept apprised of client communications with all tax documents in a central location. Staff can chat with clients directly with the chat history available for reviewers to see. ----- ### "Game Changer for our Firm" — 5.0/5 > **Greg** | *23 May 2023* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Ability for our team to get out of email (a terrible time suck), schedule recurring automatic questionnaires and streamline our tax prep process. > > **Cons**: Really nothing. Any issues we have they always address them ASAP. > > The team has been a 10/10 to work with. They have been extremely receptive to any comments or feedback we have had and they have always been willing to listen to improve the product. They are changing the game in the industry and we will continue to take the ride with them\! ----- ### "Excellent Program to Maintain Organized Workflow between Firm and Clients" — 5.0/5 > **Jaclyn** | *22 May 2023* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: The Soraban team always considers our firms notes and researches areas of improvements to better the portal experience, not only internal improvements; for our clients too\! > > **Cons**: Support center is through email/texts (electronic only); no "customer service" phone to call should issues be very time sensitive. Although, the team does reply in a fast turnaround time. Sometimes it's nice to have a phone number handy if ever needed. > > Quick turnaround time for response to inquires, sends updates via email of the platforms improvements/additions to the portal. Notifies via email upcoming changes and additions to be made to better the client and firm experience. ----- ### "A Comprehensive Tool for Streamlined Tax Preparation" — 5.0/5 > **Jackson** | *15 May 2023* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Ease of use from the firm and client perspectives\! > > **Cons**: The responsiveness on a mobile device could use some work, and to my knowledge, they are already actively working to make this easier to use on a mobile device. > > I've been using Soraban for the past tax season, and it has turned out to be an extremely useful tool for both me as a tax professional and for my clients. The platform is designed to make the process of collecting and managing tax information as easy as possible.The standout feature of Soraban is its client portal. It offers an intuitive interface that allows my clients to upload their documents directly. This eliminates the need for back-and-forth emails and keeps everything organized in one place. The document request list feature is also incredibly helpful, allowing me to customize what I need from each client, reducing confusion and saving time. ----- ### "First year" — 4.0/5 > **Todd** | *15 May 2023* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: It combined the eng letter, questionnaire, upload process into one easy to use tool. > > **Cons**: My goal is to be able to get more "completed" questionnaires. > > Excellent\! Truly a pleasure to work with. The support and responsiveness was truly first class. ## Links - [View on Capterra](https://www.capterra.co.za/software/1048553/soraban) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data