---
description: Learn more about Emojot price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Emojot Price, Reviews & Features - Capterra South Africa 2026
---

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# Emojot

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> All-in-one SaaS platform for customer-centric digital transformation
> 
> Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Emojot?

Small and medium-sized enterprises (SMEs) \& Industries with a strong focus on customer centricity, such as retail, hospitality, healthcare, finance, and telecommunications.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 20 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emojot
- **Location**: San Jose, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$50,00
- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Brand Tracking
- Business Process Automation
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Scheduling
- Contact Management
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Customizable Templates
- Dashboard
- Data Discovery
- Data Visualization
- Document Management
- Drag & Drop
- Email Tracking
- Employee Database
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Forms Management
- Graphical Workflow Editor
- Hashtag Tracking
- Health Score
- Landing Pages/Web Forms
- Mobile Optimization
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Onboarding
- Performance Review Management
- Pre-Registration
- Progress Tracking
- Reporting/Analytics
- Response Management
- Review Request
- Review Sharing
- SMS Messaging
- Self Check-In/Check-Out
- Self Service Portal
- Self-service Analytics
- Social Media Monitoring
- Subscriber Management
- Surveys & Feedback
- Task Management
- Usage Tracking/Analytics
- Workflow Configuration

... and 26 more features

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Visitor Management Software](https://www.capterra.co.za/directory/10020/visitor-management/software)

## Related Categories

- [Visitor Management Software](https://www.capterra.co.za/directory/10020/visitor-management/software)
- [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software)
- [Employee Engagement Software](https://www.capterra.co.za/directory/30817/employee-engagement/software)
- [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software)
- [360 Degree Feedback Software](https://www.capterra.co.za/directory/30666/360-degree-feedback/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
2. [Trustpilot](https://www.capterra.co.za/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
4. [Broadly](https://www.capterra.co.za/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
5. [Experience.com](https://www.capterra.co.za/software/178112/socialsurvey) — 4.7/5 (89 reviews)

## Reviews

### "Great support" — 4.0/5

> **Karan** | *05 September 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Quick to support and they are always available to resolve your issue.  Good platform with relatively easy to use.
> 
> **Cons**: More platform to be included in the enjoy to track.
> 
> Overall it has been a good experience. Amazing customer support.

-----

### "Streamlining Patient Feedback with Emojot" — 5.0/5

> **Indeera** | *04 November 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Emojot’s NPS ticketing system has a user-friendly interface and provides real-time analytics that make it easy to manage patient feedback efficiently.
> 
> **Cons**: One area for improvement is the customization options within the analytics dashboard or integrate third-party tools would enhance the platform's utility for specific organizational needs.
> 
> We recently implemented Emojot's NPS ticketing system to streamline patient feedback management, and it has exceeded our expectations.

The platform’s intuitive design makes it easy to capture, analyze, and act on Net Promoter Score (NPS) feedback, allowing our team to promptly address patient concerns and enhance overall service quality.

Emojot’s analytics provide valuable insights into patient satisfaction trends, and the automated ticketing workflow ensures that no feedback slips through the cracks. The system has proven invaluable for maintaining high standards in patient care and service improvement.

-----

### "Head of Group HRS" — 3.0/5

> **Sanjeewa** | *18 September 2024* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: User friendly feedback system. able to ass many questions \& get answers as how you want. Easily manage for any person
> 
> **Cons**: Some petty alternation even on cost. Since users are unable to finalized all at once before experience,  it would be great, that small alternation done at FOC
> 
> Great, it's gives multiple options in one questionnaire similarly able to get rating of service partners as well.

-----

### "Great service" — 5.0/5

> **Sumudu** | *21 October 2024* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: They are time bound, software is userfriendly and super after sake service by a team  of customer friendly ppl
> 
> **Cons**: Nothing.but this Csat app is what is exasperating . Its a pity that this survey is not user friendly. I am disappointed
> 
> As above . I am quite disappointed with this survey app - not with Emojot

-----

### "Senior Manager - Group HR" — 5.0/5

> **Kamindu** | *05 September 2024* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: With user-friendly interfaces, enhanced configurability, and an integrated SMS service, this solution offers seamless functionality and flexibility
> 
> **Cons**: Need to enhance the complexity of our dashboards while ensuring they remain intuitive and visually engaging
> 
> It’s truly remarkable how this is enabling us to configure additional workflows and surveys with greater efficiency

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1045276/emojot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10006565/Emojot/> |
| en-AE | <https://www.capterra.ae/software/1045276/emojot> |
| en-AU | <https://www.capterra.com.au/software/1045276/emojot> |
| en-CA | <https://www.capterra.ca/software/1045276/emojot> |
| en-GB | <https://www.capterra.co.uk/software/1045276/emojot> |
| en-IE | <https://www.capterra.ie/software/1045276/emojot> |
| en-IL | <https://www.capterra.co.il/software/1045276/emojot> |
| en-IN | <https://www.capterra.in/software/1045276/emojot> |
| en-NZ | <https://www.capterra.co.nz/software/1045276/emojot> |
| en-SG | <https://www.capterra.com.sg/software/1045276/emojot> |
| en-ZA | <https://www.capterra.co.za/software/1045276/emojot> |

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