--- description: Learn more about Loyalti price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loyalti Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Loyalti](/software/1041628/spark-loyalty) # Loyalti Canonical: https://www.capterra.co.za/software/1041628/spark-loyalty Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1041628/spark-loyalty?page=2) > Spark Loyalty® is the leading loyalty and customer engagement solution for retailers, serving 3 million happy shoppers nationwide. > > Verdict: Rated **4.6/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Loyalti? Retail Stores, Restaurants, Franchise Retail, Enterprise Retail, Fast Casual Food, Takeout Delivery, Smoke \& Vape ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 20 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SnowShoeFood ## Commercial Context - **Starting Price**: US$49,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: No additional surcharge or upcharge for hardware installation, software upgrades, or additional tiers of customer engagement. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, United States ## Features - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Contact Management - Customer Activity Tracking - Customer History - Customer Segmentation - Customizable Fields - Engagement Tracking - Interaction Tracking - Loyalty Program - Membership Management - Mobile Optimization - Multi-Channel Communication - Personalization - Promotions Management - Reporting/Analytics - Rewards Management - Template Management - Third-Party Integrations ## Integrations (3 total) - Olo - Shopify - Slice ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software) - [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software) - [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software) ## Alternatives 1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [WhatsApp](https://www.capterra.co.za/software/180345/whatsapp) — 4.7/5 (16296 reviews) 3. [Viber](https://www.capterra.co.za/software/180348/viber) — 4.4/5 (4058 reviews) 4. [Text Request](https://www.capterra.co.za/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [Telegram](https://www.capterra.co.za/software/180347/telegram) — 4.7/5 (6406 reviews) ## Reviews ### "1+1 Loyalty Review" — 5.0/5 > **Ni** | *17 February 2023* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: My favorite features of this product is the ease for customers to have an electronic punch card that keeps them coming back and offers incentive to get a reward. My other favorite feature is the dashboard where I can control any campaigns, see my customer stats, and easily manage the program. > > **Cons**: My only con for the system is that sometimes the IPad can lag pretty bad and this will frustrate the customer. Luckily, when this started happening, I called customer service and received a new one on the mail very quickly. > > Overall, my experience with Spark Loyalty has been really positive. It’s helping my business keep existing customers and prompt customers who haven’t visited in a while to come back. It’s fostered great relationships with my community and made a business transaction feel more personal. ----- ### "I love Spark Loyalty" — 5.0/5 > **Terri** | *09 February 2023* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use. It brings my customers back more often to redeem a reward. > > **Cons**: I would like to be able to see the expiration date of the offers. Then the customer could decide whether to use one offer over another. I would like to be able to change the customers phone \# when they get a new number. > > I feel that my customers love to get rewarded with every purchase. ----- ### "My review loyalty program" — 3.0/5 > **Caroline** | *20 February 2024* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: How clients do not need an application or have to carry cards with them. Love the stamper\! > > **Cons**: How I am not able to get all my customers on text messaging campaign and how I cannot have my information sent in french when 95% of my clientele is french\! ----- ### "Community Involvement" — 5.0/5 > **Aubrey** | *18 February 2023* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of sending email/texting campaigns. > > **Cons**: I wish we could integrate other local businesses customer base with my own, willing the other businesses agree to share information. > > Spark has fully embraced my business model of co-mingling other local cities/towns/villages to cross promote each other business with Community Maps, Sponsorships of events, etc. ----- ### "Spark Loyalty Review by JessieV" — 5.0/5 > **Jessie** | *09 February 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to use and how my guests love that it is interactive and "new age". > > **Cons**: Sometimes it glitches because of internet usage. > > My overall experience has been very positive. I have repeat customers that love the loyalty program. I have team members that appreciate the easy application. And I have time that needs to be saved and this product allows me that. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1041628/spark-loyalty?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1041628/spark-loyalty) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data