---
description: Learn more about JourneyTrack price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JourneyTrack Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/31537/customer-journey-mapping-tools/software) > [JourneyTrack](/software/1040692/journeytrack)

# JourneyTrack

Canonical: https://www.capterra.co.za/software/1040692/journeytrack

> Create living, data-driven journey maps to help design world-class customer experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: JourneyTrack

## Commercial Context

- **Starting Price**: US$29 000,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bosnia & Herzegovina, British Virgin Islands and 118 more

## Features

- Activity Tracking
- Collaboration Tools
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Drag & Drop
- Engagement Tracking
- Multi-Channel Data Collection
- NPS Survey Structure
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Integrations (12 total)

- Airtable
- Figma
- Google Drive
- InVision
- Jira
- Loom
- Miro
- Mural
- Power BI Connector for Jira
- Sketch
- Tableau
- YouTube

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Customer Journey Mapping Tools](https://www.capterra.co.za/directory/31537/customer-journey-mapping-tools/software)

## Related Categories

- [Customer Journey Mapping Tools](https://www.capterra.co.za/directory/31537/customer-journey-mapping-tools/software)
- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)

## Alternatives

1. [Lucky Orange](https://www.capterra.co.za/software/150695/lucky-orange) — 4.7/5 (260 reviews)
2. [Hotjar](https://www.capterra.co.za/software/163516/hotjar) — 4.6/5 (539 reviews)
3. [Indeemo](https://www.capterra.co.za/software/205445/indeemo) — 4.8/5 (45 reviews)
4. [cxomni](https://www.capterra.co.za/software/184137/cx-omni-cxm-cloud) — 4.7/5 (7 reviews)
5. [Pendo](https://www.capterra.co.za/software/151951/pendo-platform) — 4.5/5 (238 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1040692/journeytrack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10003170/JourneyTrack/> |
| en-AE | <https://www.capterra.ae/software/1040692/journeytrack> |
| en-AU | <https://www.capterra.com.au/software/1040692/journeytrack> |
| en-CA | <https://www.capterra.ca/software/1040692/journeytrack> |
| en-GB | <https://www.capterra.co.uk/software/1040692/journeytrack> |
| en-IE | <https://www.capterra.ie/software/1040692/journeytrack> |
| en-IL | <https://www.capterra.co.il/software/1040692/journeytrack> |
| en-IN | <https://www.capterra.in/software/1040692/journeytrack> |
| en-NZ | <https://www.capterra.co.nz/software/1040692/journeytrack> |
| en-SG | <https://www.capterra.com.sg/software/1040692/journeytrack> |
| en-ZA | <https://www.capterra.co.za/software/1040692/journeytrack> |

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