---
description: Learn more about Rinkel price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Rinkel Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [Rinkel](/software/1040422/rinkel)

# Rinkel

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> Rinkel is a virtual switchboard on your mobile, which allows you to maintain a balance between personal and professional life.
> 
> Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Rinkel?

Entrepreneurs and SMEs looking for a user-friendly, cost-effective solution to their telephone system. This tool is specially useful if your team works remotely.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 38 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rinkel

## Commercial Context

- **Starting Price**: €10,00
- **Pricing model**: Per User
- **Pricing Details**: Starting at 10€/month
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Spanish, Swedish
- **Available Countries**: Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, United Kingdom

## Features

- Automatic Call Distribution
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Transcription
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- IVR
- PBX
- Queue Management
- Recording
- Softphone Software
- VoIP
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software)

## Related Categories

- [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)
- [Softphone Software](https://www.capterra.co.za/directory/31029/softphone/software)
- [IVR Software](https://www.capterra.co.za/directory/30231/ivr/software)
- [Cloud Communication Platform](https://www.capterra.co.za/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [Aircall](https://www.capterra.co.za/software/144486/aircall) — 4.2/5 (458 reviews)
2. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (858 reviews)
4. [3CX](https://www.capterra.co.za/software/158704/3cx) — 4.4/5 (465 reviews)
5. [CloudTalk](https://www.capterra.co.za/software/182004/cloudtalk) — 4.4/5 (268 reviews)

## Reviews

### "Highly recommend" — 5.0/5

> **Ignacio** | *06 October 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It's a very easy solution to use and deploy at very reasonable price. Also very important, support is really fast and communicative
> 
> **Cons**: We did not miss any feature at this moment.
> 
> Fast deployment and we need a specific record for our phone calls they replied and fixed it quickly

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### "Muy buen servicio" — 5.0/5

> **Kevin** | *05 December 2023* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: Es muy versatil, rapido y confiable. Ademas que tiene una atencion al cliente super personalizada. Siempre que he realizado una consulta me lo han resuelto en minutos.
> 
> **Cons**: Lo unico malo que le veo es no poder elegir numeros moviles, que suelen ser mejores para realizar llamadas por la confianza de la gente. Ademas de que estaria genial que te permita usar el webphone desde la app y no tener que redirigir llamadas al numero que le pones.

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### "fabuloso" — 5.0/5

> **antonio maria** | *20 May 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: lo uso como telefonía fija ip en mi móvil, y lo bueno es que las llamadas no son ip, son normales por telefonía móvil. la comunicación es mejor.
> 
> **Cons**: las grabaciones de llamadas podrían estar incluidas en la tarifa básica
> 
> estoy bastante contento

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### "Solución definitiva a las comunicaciones de tu empresa" — 5.0/5

> **Manuel** | *08 August 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Es un software que tiene una buena relación en calidad/precio, es muy intuitiva y fácil de operar.
> 
> **Cons**: En nuestro caso ha resuelto con todas nuestras necesidades, se podría mejorar la parte de integraciones con otras plataformas ya que de momento la única manera es la API a través de Zapier. Quedamos a la espera de futuras novedades y funcionalidades.
> 
> Realmente hemos podido centralizar  nuestra comunicación con el cliente en un solo número te teléfono. Además trabajamos con personas de diferentes partes del mundo que puedes acceder a la plataforma y comunicarse con el cliente de manera fácil y eficiente

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### "Aquí encontraras tu número" — 5.0/5

> **Omar** | *23 June 2023* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: Todo el proceso de adquisición del servicio es bastante practico, la personalización en el área de cliente es bastante fácil, logrando la finalidad del servicio
> 
> **Cons**: Al principio tuve un pequeño mal entendido con el área de facturación, ya que los cobros periódicos no se realizaban automáticamente creando incertidumbre.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1040422/rinkel)

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| de | <https://www.capterra.com.de/software/1040422/rinkel> |
| de-AT | <https://www.capterra.at/software/1040422/rinkel> |
| de-CH | <https://www.capterra.ch/software/1040422/rinkel> |
| en | <https://www.capterra.com/p/10002966/Rinkel/> |
| en-AE | <https://www.capterra.ae/software/1040422/rinkel> |
| en-AU | <https://www.capterra.com.au/software/1040422/rinkel> |
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