---
description: Learn more about ServiceWRK price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceWRK Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceWRK](/software/1039782/servicewrk)

# ServiceWRK

Canonical: https://www.capterra.co.za/software/1039782/servicewrk

> ServiceWRK is a powerful yet simple Field Service Platform that automates the ticket lifecycle end-2-end across industry segments.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ServiceWRK?

Field Engineer , Field Service Technician

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: WRKTOP Technologies

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina and 161 more

## Features

- Alerts/Escalation
- CRM
- Contact Database
- Dispatch Management
- GPS
- Inbox Management
- Inventory Management
- Knowledge Base Management
- Mobile Access
- Online Time Clock
- Quotes/Estimates
- Reporting & Statistics
- Scheduling
- Service History
- Surveys & Feedback

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zendesk Suite](https://www.capterra.co.za/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveChat](https://www.capterra.co.za/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Hunter Douglas Mobile Service App" — 4.0/5

> **Samarjeet** | *28 February 2023* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: Attachement feature on cloud agaisnt each ticket and easy to search without loading mobile memory
> 
> **Cons**: Have to compromise on few features due to common options for other users
> 
> Software can be easily modified as per our basic needs, so can be used to fulfill our major requirements

## Links

- [View on Capterra](https://www.capterra.co.za/software/1039782/servicewrk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10002542/ServiceWRK/> |
| en-AE | <https://www.capterra.ae/software/1039782/servicewrk> |
| en-AU | <https://www.capterra.com.au/software/1039782/servicewrk> |
| en-CA | <https://www.capterra.ca/software/1039782/servicewrk> |
| en-GB | <https://www.capterra.co.uk/software/1039782/servicewrk> |
| en-IE | <https://www.capterra.ie/software/1039782/servicewrk> |
| en-IL | <https://www.capterra.co.il/software/1039782/servicewrk> |
| en-IN | <https://www.capterra.in/software/1039782/servicewrk> |
| en-NZ | <https://www.capterra.co.nz/software/1039782/servicewrk> |
| en-SG | <https://www.capterra.com.sg/software/1039782/servicewrk> |
| en-ZA | <https://www.capterra.co.za/software/1039782/servicewrk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.za/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"ServiceWRK","description":"ServiceWRK is a simple yet powerful Field Service Management Platform catering to the service organizations across industry segments like Consumer Appliances, Medical Equipments, Windows &amp; Blinds, Solar Installations , Lifts &amp; Elevators , UPS &amp; Batteries , Kitchen Equipment , ATMs and many more.\n\nServiceWRK allows maintenance of Annual &amp; Long Term Contracts, Development of Quotations and Management of Spare Parts Inventory.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4d7703e6-2ccd-4e18-b7b5-4969cadde3b7.jpeg","url":"https://www.capterra.co.za/software/1039782/servicewrk","@id":"https://www.capterra.co.za/software/1039782/servicewrk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/software/1039782/servicewrk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is ServiceWRK?","@type":"Question","acceptedAnswer":{"text":"ServiceWRK is a simple yet powerful Field Service Management Platform catering to the service organizations across industry segments like Consumer Appliances, Medical Equipments, Windows & Blinds, Solar Installations , Lifts & Elevators , UPS & Batteries , Kitchen Equipment , ATMs and many more.ServiceWRK allows maintenance of Annual & Long Term Contracts, Development of Quotations and Management of Spare Parts Inventory.","@type":"Answer"}},{"name":"Who Uses ServiceWRK?","@type":"Question","acceptedAnswer":{"text":"Field Engineer , Field Service Technician","@type":"Answer"}}]},{"@id":"https://www.capterra.co.za/software/1039782/servicewrk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Field Service Management Software","position":2,"item":"/directory/10009/field-service-management/software","@type":"ListItem"},{"name":"ServiceWRK","position":3,"item":"/software/1039782/servicewrk","@type":"ListItem"}]}]}
</script>