---
description: Learn more about Sociocs price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sociocs Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Sociocs](/software/1039396/sociocs)

# Sociocs

Canonical: https://www.capterra.co.za/software/1039396/sociocs

Page: 1 / 6\
Next: [Next page](https://www.capterra.co.za/software/1039396/sociocs?page=2)

> Sociocs is a customer communication tool for your business. Use the same shared inbox for customer service, reputation and marketing.
> 
> Verdict: Rated **4.6/5** by 118 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 118 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tracious Technology Private Limited

## Commercial Context

- **Starting Price**: US$20,00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Monthly and Yearly payment options available. Flexible pricing based on your needs.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Customer History
- Interaction Tracking
- Multi-Channel Communication
- Personalization
- Template Management
- Third-Party Integrations

## Integrations (6 total)

- Buffer
- Curve Dental
- PrognoCIS
- Webflow
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.co.za/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Viber](https://www.capterra.co.za/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.co.za/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.co.za/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [Adit](https://www.capterra.co.za/software/208534/adit) — 4.7/5 (264 reviews)

## Reviews

### "Powerful Social Media Management Solution" — 5.0/5

> **Anshu** | *26 July 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: From scheduling of posts, good customer support to detailed analytics it handles everything we need for social media management.
> 
> **Cons**: In our 6 months of experience, only once it takes more response time than expected.

-----

### "One stop shop for all your messaging needs" — 5.0/5

> **Elgiz** | *10 August 2025* | Online Media | Recommendation rating: 9.0/10
> 
> **Pros**: I loved how the tool provides so many functionalities for me and my team and how easy it is to use on the daily.
> 
> **Cons**: Nothing much honestly just sometimes the tool has some visual issues but other than those small hickups its a great tool.
> 
> Very positive, I would recommend to anyone looking into Sociocs and very supportive team behind the product.

-----

### "Business Communication Management Program" — 5.0/5

> **Ayub** | *01 August 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Sociocs boost marketing through customer communications in real-time.
Mass business texting is another added advantage of this tool.
> 
> **Cons**: I hardly encounter challenges when sending and receiving business messages with Sociocs.
> 
> Business text messaging and bulk text messaging are the key benefits.

-----

### "Sociocs helps to understand social media relations and values for businesses" — 5.0/5

> **Umesh** | *14 July 2024* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Sociocs is a platform that builds a interface for businesse so that it becomes easy for their customers to reach out with them and provide them best services possible. It is also better then all other social media management software because of its data analytics and good pricing.
> 
> **Cons**: The 1st challenge that I faced after using this platform is that It didn't supported some of the social platforms which reduced our market reach and also it will take lot of time to master all the features and tools available in the software and also one time I didn't got any response from the customer care side after mailing so many times
> 
> Sociocs enhances collaboration  and promotes team work. It also helps in managing all the available social media accounts in one central panel with a single dashboard and get updated about them. Sociocs has definitely brought automation in our business and saves us a lot of time.

-----

### "Highly Reccommend" — 5.0/5

> **Geena** | *10 November 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Real time customer communication it offers\!
> 
> **Cons**: I have privacy concerns however this is with most software being used for personal businesses.
> 
> Overall, I feel Sociocs offers real time communication which boasts customer satisfaction scores.

-----

Page: 1 / 6\
Next: [Next page](https://www.capterra.co.za/software/1039396/sociocs?page=2)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1039396/sociocs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10002235/Sociocs/> |
| en-AE | <https://www.capterra.ae/software/1039396/sociocs> |
| en-AU | <https://www.capterra.com.au/software/1039396/sociocs> |
| en-CA | <https://www.capterra.ca/software/1039396/sociocs> |
| en-GB | <https://www.capterra.co.uk/software/1039396/sociocs> |
| en-IE | <https://www.capterra.ie/software/1039396/sociocs> |
| en-IL | <https://www.capterra.co.il/software/1039396/sociocs> |
| en-IN | <https://www.capterra.in/software/1039396/sociocs> |
| en-NZ | <https://www.capterra.co.nz/software/1039396/sociocs> |
| en-SG | <https://www.capterra.com.sg/software/1039396/sociocs> |
| en-ZA | <https://www.capterra.co.za/software/1039396/sociocs> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Sociocs","description":"Sociocs is a single customer communication inbox for your business. Business Text Messaging, Google Business Messages, Google Reviews Management, Web Chat Widget, Website Form, WhatsApp Business, Telegram Business, Bulk Text Marketing and more customer communication options for your business.\n\nhttps://www.sociocs.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c85b609b-a572-461a-b3c1-30067bf9a9a8.png","url":"https://www.capterra.co.za/software/1039396/sociocs","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1039396/sociocs#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":118},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/1039396/sociocs#faqs","mainEntity":[{"name":"What Is Sociocs?","@type":"Question","acceptedAnswer":{"text":"Sociocs is a single customer communication inbox for your business. Business Text Messaging, Google Business Messages, Google Reviews Management, Web Chat Widget, Website Form, WhatsApp Business, Telegram Business, Bulk Text Marketing and more customer communication options for your business.https://www.sociocs.com","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Sociocs","position":3,"item":"/software/1039396/sociocs","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/1039396/sociocs#breadcrumblist"}]}
</script>