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Figtree Worker's Compensation Claims

Figtree Worker's Compensation Claims

What Is Figtree Worker's Compensation Claims?

Figtree Systems provides an end-to-end workers compensation system that streamlines the claims process. From incidents being captured and processed, through to supporting full-scale claims management functions. Figtree offers a robust and highly configurable system that is adaptable to varying business rules, jurisdictions and reporting needs.
It includes a full suite of case management functions, injury intake to appointments, medical certificates, letter templates, periodic reviews, and more.

Who Uses Figtree Worker's Compensation Claims?

Claims Management Professionals working at specialised and self-insurers looking to streamline the claims process using powerful, automated, and configurable tools in order to remain compliant.

Figtree Worker's Compensation Claims Software - Claims dashboard
Figtree Worker's Compensation Claims Software - Task Tracker Dashboard

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Reviews of Figtree Worker's Compensation Claims

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.3
Features
4.3
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
29%
4
71%
Christine
Senior Workers' Compensation Officer in Australia
Government Administration, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Figtree Workers' Compensation Claims System - Excellent Software

5.0 last year

Comments: The benefits of a personalised approach from our Figtree support representative, is significant in our choice to continue our relationship with Figtree.

Pros:

After the initial installation, the most important feature is the technical support that Figtree offers. We have noticed the level of technical support from Figtree is of an expert quality and delivered without undue delay. We are kept updated on any issues that cannot be resolved immediately. There is no delay in our business continuity.

Cons:

We least like the task features, however, have recently been advised that Figtree are working on upgrades to the task functionality which will be an improvement.The Figtree system was integrated within our organisation with ease and the security measures are up to date with current controls.

Stephen
Director in New Zealand
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Workers' Comp System for Workers' Comp People

4.0 2 months ago New

Comments: Easiest of the available systems to use. It still does exactly what it should do without all the gimmicky lights and flags. And the upgrades have added value rather than being onerous.

Pros:

It has the necessary functionality for a workers' compensation system without the issues of its competitors. It's easy to access. It has the proper validation. It has authorisation levels. You can access the data for reporting without having to jump through hoops. You can update your hierarchy and field values without backend interventions. It's a workers' comp system for workers' comp people.

Cons:

Still has some UI issues that need to be resolved. Field errors that show up. There are also some field issues in modules outside the core workers' compensation ones that need work.

Patrick
Injury Management Lead in New Zealand
Airlines/Aviation, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Figtree - injury management

4.0 last year

Pros:

The day to day function is simple and easy to use.

Cons:

I find running reports and trying to withdraw information and trends is complicated and very IT focused and not simple for non IT people.

Surash
General Manager in Australia
Logistics & Supply Chain, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Feedback 22 Oct 2024

4.0 last month New

Comments: Good to use and easy to understand. Need

Pros:

Easy to use and navigate. It isa bale told different licensee in one platform

Cons:

We need to build an incapacity calculation model tailored to the complexity of Linfox.

David
Head of in New Zealand
Insurance, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Figtree - Workers Comp

4.0 last year

Comments: I have used the Figtree Worker comp modukle in three different organisations. In my current organsiation I have been on an older version. The more up-to-date versions provided greater functionality.

Pros:

The database was totally tailored to suit the NZ ACC enviroment, and updatres were made to keep it compliant. The web -hosted version made it easy for remote access.

Cons:

The reporting is usually never enough. Although all data could be extracted for reporting using other vtools.

Kate
Workers' Compensation and Rehabilitation Officer in Australia
Government Administration, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Figtree - Workers' Compensation Softwawre

5.0 last year

Comments: There are so many benefits to Figtree, including the ability to personalise the system and have constant, readily available support when needed.

Pros:

Figtree is a very easy to learn and use system and has a large variety of uses. The system supports the work we complete easily and the technical support offered from our Account Manager is exceptional. They are always readily available and willing to help learn new areas of the modules that we can utilise.

Cons:

The task features can be difficult to use due to not being present on the claim screens and having to go into another screen. This however has been discussed and advised it is being worked on.

Valerie
Service Manager in Australia
Insurance, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review of Figtree Claims management system

4.0 last year

Comments: I find it a fairly simple system to use.

Pros:

It is very familiar with the claims management system

Cons:

Having two different platform - should only have one