--- description: Learn more about Fathom price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fathom Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Transcription Software](/directory/31836/transcription/software) > [Fathom](/software/1037530/fathom) # Fathom Canonical: https://www.capterra.co.za/software/1037530/fathom Page: 1 / 34\ Next: [Next page](https://www.capterra.co.za/software/1037530/fathom?page=2) > Fathom is the \#1-rated AI meeting partner: bot or bot-free capture, AI summaries, CRM sync, and searchable meeting history. > > Verdict: Rated **5.0/5** by 809 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fathom? Individuals, and teams of all sizes across sales, customer success, product management, HR, and recruiting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 809 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Fathom ## Commercial Context - **Starting Price**: US$15,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Arabic, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Macedonian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - Annotations - Automatic Transcription - CRM - Call Recording - Call Tracking - Call Transcription - Chatbot - Collaboration Tools - Conversation Intelligence - Data Entry - File Sharing - For Sales Teams/Organizations - Live Chat - Meeting Notes - Multi-Language - Natural Language Processing - Notes Management - Predictive Analytics - Recording - Reminders - Reporting/Analytics - Search/Filter - Sentiment Analysis - Speech Recognition - Task Management - Timecoding - Video Conferencing ## Integrations (51 total) - Asana - Attive - BuildBetter.ai - Calendar Scheduling Software for Teams - ChatGPT - Claude - Claude Code - Composio - Dust - Easebot AI Booking Bot for GoHighLevel - Foalia - GetAccept - Glean - Glean - Glean ... and 36 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Transcription Software](https://www.capterra.co.za/directory/31836/transcription/software) ## Related Categories - [Transcription Software](https://www.capterra.co.za/directory/31836/transcription/software) - [AI Meeting Assistants](https://www.capterra.co.za/directory/34861/ai-meeting-assistants/software) - [Note Taking Software](https://www.capterra.co.za/directory/33155/note-taking/software) - [Sales Coaching Software](https://www.capterra.co.za/directory/31333/sales-coaching/software) - [Conversation Intelligence](https://www.capterra.co.za/directory/34395/conversation-intelligence/software) ## Alternatives 1. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24221 reviews) 2. [Apollo.io](https://www.capterra.co.za/software/158696/apollo) — 4.5/5 (398 reviews) 3. [Gong](https://www.capterra.co.za/software/157969/gong-io) — 4.8/5 (561 reviews) 4. [Modjo](https://www.capterra.co.za/software/215663/modjo) — 4.7/5 (60 reviews) 5. [Outreach](https://www.capterra.co.za/software/159318/outreach) — 4.4/5 (311 reviews) ## Reviews ### "Fathom Helps Me Stay Organized and Professional" — 5.0/5 > **Christelle** | *21 May 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Fathom is the instant, highly accurate meeting summaries that are sent out right after each session. It captures the key points perfectly, which saves me from taking notes and helps me focus on the conversation. The ability to access recordings immediately and the clean, professional formatting of the notes also make it incredibly efficient and impressive to share with others. The incredible user interface, the ease of use and the low costs all deserve 5 stars\! > > **Cons**: The only drawback I’ve noticed is that Fathom occasionally struggles with capturing voices accurately when multiple people speak at the same time or if the audio quality isn't great. But overall, this hasn’t significantly impacted my experience, as the summaries and recordings are still incredibly useful. > > My overall experience with Fathom has been excellent. It’s intuitive, efficient, and incredibly accurate. The automated meeting summaries and recordings help me stay on top of tasks without the need to take manual notes. I especially appreciate how it captures the key points perfectly, saving me time and presenting a consistently professional image to clients and colleagues. Even as someone who’s not very tech-savvy, I was able to integrate it easily into my daily routine, and now I use it for nearly all my meetings. It’s become an indispensable part of how I work. ----- ### "Fantastical Fathom\!" — 5.0/5 > **Nia** | *24 April 2025* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Fathom has honestly become one of the most valuable tools in my workflow. It seamlessly integrates with most apps and starts recording and transcribing meetings automatically—no extra clicks or setup. The real magic, though, is in the summaries. Fathom doesn’t just capture what was said, it actually highlights the key points, action items, and decisions in a way that makes follow-ups incredibly easy. > > **Cons**: You stop taking notes… and kind of miss it. You’re too prepared. People start slacking in meetings. You become the go-to for meeting follow-ups (probably my main one). You lose your “I forgot” excuse. Your meeting performance pressure increases. FOMO from other people’s meetings. > > Fathom has solved the following problems for me: 1. Manual Note-Taking During Meetings; 2.Forgetting Action Items or Key Takeaways; 3. Inefficient Meeting Recaps; 4.Time Waste Reviewing Recordings; 5.Meeting Fatigue. ----- ### "Fathom makes life in online business so much easier\!" — 5.0/5 > **Lauren** | *03 December 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Ease of setup and ease of use. Incredibly reliable. Great support when I had a query. > > **Cons**: Haven't had any issues yet, although when I did contact support on a query they were super helpful. > > I've loved using Fathom. Reliable, accurate and a major time saver. ----- ### "The best AI notetaker. Period." — 5.0/5 > **Matt** | *06 November 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Fathom is genuinely the only AI writing tool that you can trust. It is actually remarkable how effective it is at summarising the entire meeting. Even if you come back to a talking point later on, it puts it into the correct context. If you decide on an issue and then change your mind on that issue, it notes the correct decision. Its unbelievable. > > **Cons**: I'd like to see a zapier integration that allows ai summary and trascript to be extracted in the same action. But with summaries being so good, its almost not necessary. ----- ### "Best AI notetaker I've found" — 5.0/5 > **Lee** | *22 May 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Fathom is simple in its use and doesn't hide a lot of its features behind a paywall. They provide more than the other AI notetakers and it was lot easier to set up than the others as well. Whenever I've had a question, their support responds in hours, sometimes minutes, not in days. Couldn't ask for much more than that. > > **Cons**: One thing I wish Fathom did was give the ability to upload audio files to be transcribed. Sometimes getting on a call isn't feasible so having the ability to upload a conversation would save a lot of time in the future. > > Fathom is simple, effective, and doesn’t lock core features behind a paywall. It does exactly what it promises, with fast support and an easy setup. ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.co.za/software/1037530/fathom?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1037530/fathom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data