---
description: Learn more about AgentAssist price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AgentAssist Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [AgentAssist](/software/1037181/agentassist)

# AgentAssist

Canonical: https://www.capterra.co.za/software/1037181/agentassist

> Real-time speech analytics technology for contact centers that improves customer experience, compliance and quality of the service.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses AgentAssist?

For contact centers with 100+ agents.

## About the vendor

- **Company**: Xdroid

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Automatic Transcription
- Customer Experience Management
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Speech Analytics Software](https://www.capterra.co.za/directory/32258/speech-analytics/software)

## Alternatives

1. [Rilla](https://www.capterra.co.za/software/1061343/rilla) — 4.8/5 (345 reviews)
2. [Fathom](https://www.capterra.co.za/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Gong.io](https://www.capterra.co.za/software/157969/gong-io) — 4.8/5 (560 reviews)
4. [CallAI](https://www.capterra.co.za/software/1051183/callai) — 4.7/5 (7 reviews)
5. [Transkriptor](https://www.capterra.co.za/software/1030033/transkriptor) — 4.7/5 (550 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1037181/agentassist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1037181/agentassist> |
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| en | <https://www.capterra.com/p/275607/AgentAssist/> |
| en-AE | <https://www.capterra.ae/software/1037181/agentassist> |
| en-AU | <https://www.capterra.com.au/software/1037181/agentassist> |
| en-CA | <https://www.capterra.ca/software/1037181/agentassist> |
| en-GB | <https://www.capterra.co.uk/software/1037181/agentassist> |
| en-IE | <https://www.capterra.ie/software/1037181/agentassist> |
| en-IL | <https://www.capterra.co.il/software/1037181/agentassist> |
| en-IN | <https://www.capterra.in/software/1037181/agentassist> |
| en-NZ | <https://www.capterra.co.nz/software/1037181/agentassist> |
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| es | <https://www.capterra.es/software/1037181/agentassist> |
| es-AR | <https://www.capterra.com.ar/software/1037181/agentassist> |
| es-CL | <https://www.capterra.cl/software/1037181/agentassist> |
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| es-CR | <https://www.capterra.co.cr/software/1037181/agentassist> |
| es-DO | <https://www.capterra.do/software/1037181/agentassist> |
| es-EC | <https://www.capterra.ec/software/1037181/agentassist> |
| es-MX | <https://www.capterra.mx/software/1037181/agentassist> |
| es-PA | <https://www.capterra.com.pa/software/1037181/agentassist> |
| es-PE | <https://www.capterra.pe/software/1037181/agentassist> |
| fr | <https://www.capterra.fr/software/1037181/agentassist> |
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| fr-LU | <https://www.capterra.lu/software/1037181/agentassist> |
| it | <https://www.capterra.it/software/1037181/agentassist> |
| ja | <https://www.capterra.jp/software/1037181/agentassist> |
| nl | <https://www.capterra.nl/software/1037181/agentassist> |
| nl-BE | <https://www.capterra.be/software/1037181/agentassist> |
| pl | <https://www.capterra.pl/software/1037181/agentassist> |
| pt | <https://www.capterra.com.br/software/1037181/agentassist> |
| pt-PT | <https://www.capterra.pt/software/1037181/agentassist> |
| tr | <https://www.capterra.web.tr/software/1037181/agentassist> |

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