---
description: Learn more about Smiddle Siebel CRM Connector price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smiddle Siebel CRM Connector Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Smiddle Siebel CRM Connector](/software/1036914/smiddle-sibel-crm-connector)

# Smiddle Siebel CRM Connector

Canonical: https://www.capterra.co.za/software/1036914/smiddle-sibel-crm-connector

> Smiddle Siebel CRM Connector combines the functionality of the Cisco contact center with your Siebel CRM in a single interface.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Smiddle Siebel CRM Connector?

Enterprises with large and medium-sized contact centers. Customers using Cisco Contact Center (UCCE, UCCX)
Clients span e-commerce, retail, consumer services, banking, and insurance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smiddle
- **Founded**: 2015

## Commercial Context

- **Pricing Details**: Please contact Smiddle for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Linux (On-Premise)
- **Supported Languages**: English, Polish, Russian, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Agent Interface
- Automated Routing
- Contact Management
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.co.za/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Smiddle" — 5.0/5

> **Aleksandr** | *02 January 2023* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: In my opinion, the main advantage is the ability to flexibly customize the solution to meet the needs of users.
> 
> **Cons**: The product fully meets the needs, allows the necessary customization
> 
> The solution is used to implement an alternative channel of communication with customers. Allowed to process both audio and video customer calls

## Links

- [View on Capterra](https://www.capterra.co.za/software/1036914/smiddle-sibel-crm-connector)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/275313/Smiddle-Sibel-CRM-Connector/> |
| en-AE | <https://www.capterra.ae/software/1036914/smiddle-sibel-crm-connector> |
| en-AU | <https://www.capterra.com.au/software/1036914/smiddle-sibel-crm-connector> |
| en-CA | <https://www.capterra.ca/software/1036914/smiddle-sibel-crm-connector> |
| en-GB | <https://www.capterra.co.uk/software/1036914/smiddle-sibel-crm-connector> |
| en-IE | <https://www.capterra.ie/software/1036914/smiddle-sibel-crm-connector> |
| en-IL | <https://www.capterra.co.il/software/1036914/smiddle-sibel-crm-connector> |
| en-IN | <https://www.capterra.in/software/1036914/smiddle-sibel-crm-connector> |
| en-NZ | <https://www.capterra.co.nz/software/1036914/smiddle-sibel-crm-connector> |
| en-SG | <https://www.capterra.com.sg/software/1036914/smiddle-sibel-crm-connector> |
| en-ZA | <https://www.capterra.co.za/software/1036914/smiddle-sibel-crm-connector> |

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