---
description: Learn more about edna price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: edna Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [edna](/software/1035877/edna)

# edna

Canonical: https://www.capterra.co.za/software/1035877/edna

> Edna is a cloud-based customer communications management solution offering different channels and features.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses edna?

Our client base includes leading organisations in Banking, Insurance, Retail, FMCG, Air Travel, Telecom and Hospitality from across the globe.

## About the vendor

- **Company**: edna

## Commercial Context

- **Target Audience**: 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Indonesian, Russian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil and 155 more

## Features

- CRM
- Interaction Tracking
- Multi-Channel Communication

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.capterra.co.za/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Viber](https://www.capterra.co.za/software/180348/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.capterra.co.za/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.capterra.co.za/software/180347/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.capterra.co.za/software/1039396/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1035877/edna)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267807/edna/> |
| en-AE | <https://www.capterra.ae/software/1035877/edna> |
| en-AU | <https://www.capterra.com.au/software/1035877/edna> |
| en-CA | <https://www.capterra.ca/software/1035877/edna> |
| en-GB | <https://www.capterra.co.uk/software/1035877/edna> |
| en-IE | <https://www.capterra.ie/software/1035877/edna> |
| en-IL | <https://www.capterra.co.il/software/1035877/edna> |
| en-IN | <https://www.capterra.in/software/1035877/edna> |
| en-NZ | <https://www.capterra.co.nz/software/1035877/edna> |
| en-SG | <https://www.capterra.com.sg/software/1035877/edna> |
| en-ZA | <https://www.capterra.co.za/software/1035877/edna> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"edna","description":"edna is a leading digital communication solutions provider who is revolutionizing the way organizations connect and converse with consumers.\nFor more than 15 years we have been helping companies to use advanced communication technologies to orchestrate streamlined, programmatic communications over emerging digital channels.\nOur channels:\n- WhatsApp\n- Viber\n- Push\n- Apple Messages for Business\n- SMS\n- Web &amp; Mobile App Chat\n- Chat Center\n- Chat Bots\n- and more!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5f1d5caa-5de5-427e-8826-0c83304b528b.png","url":"https://www.capterra.co.za/software/1035877/edna","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1035877/edna#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/1035877/edna#faqs","mainEntity":[{"name":"What Is edna?","@type":"Question","acceptedAnswer":{"text":"edna is a leading digital communication solutions provider who is revolutionizing the way organizations connect and converse with consumers.For more than 15 years we have been helping companies to use advanced communication technologies to orchestrate streamlined, programmatic communications over emerging digital channels.Our channels:- WhatsApp- Viber- Push- Apple Messages for Business- SMS- Web & Mobile App Chat- Chat Center- Chat Bots- and more!","@type":"Answer"}},{"name":"Who Uses edna?","@type":"Question","acceptedAnswer":{"text":"Our client base includes leading organisations in Banking, Insurance, Retail, FMCG, Air Travel, Telecom and Hospitality from across the globe.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"edna","position":3,"item":"/software/1035877/edna","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/1035877/edna#breadcrumblist"}]}
</script>