Who Uses Sirvoy?

Sirvoy is a highly customizable Property Management System and Channel Manager designed to suit all accommodation providers. User friendly and feature rich software with a surprisingly tiny price tag.

What Is Sirvoy?

Sirvoy offers a suite of property management tools which include a Property Management System, Booking Engine, Website Builder and integrated Channel Manager. It's powerful, feature full system is incredibly easy to use offering hoteliers the flexibility to tailor the software to suit the needs of their property. Sirvoy's simplicity means setup is effortless and Customer Service is available 24/7 for ongoing training and support.

Sirvoy Details

Sirvoy

http://www.sirvoy.co.uk/

Founded 2008

Sirvoy Software - Booking Detail Page
Sirvoy Software - Receive Online Bookings
Sirvoy Software - Calendar Overview
Sirvoy Software - Rates Manager
Sirvoy Software - Website Builder
Sirvoy video
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Sirvoy Software - Booking Detail Page - thumbnail
Sirvoy Software - Receive Online Bookings - thumbnail
Sirvoy Software - Calendar Overview - thumbnail
Sirvoy Software - Rates Manager - thumbnail
Sirvoy Software - Website Builder - thumbnail

Sirvoy pricing overview

See pricing plans

Sirvoy does not have a free version but does offer a free trial. Sirvoy paid version starts at US$9,00/month.


Starting Price

US$9,00/month See pricing details

Free Version

No

Free Trial

Sirvoy deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Sirvoy Features

  • API
  • Activity Dashboard
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Catering Management
  • Channel Management
  • Credit Card Processing
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Third Party Integrations
  • User Management

View full list of Hospitality Property Management Software

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Cash Management
  • Channel Management
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dorms
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Facility Scheduling
  • GDS/OTA Integration
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimization
  • Private Rooms
  • Promotions Management
  • Registration Management
  • Reporting & Statistics
  • Reputation Management
  • Reservations Management
  • Room Booking
  • Scheduled / Automated Reports
  • Task Management
  • Task Scheduling
  • Third Party Integrations

View full list of Hostel Management Software

  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Channel Analytics
  • Channel Management
  • Contact Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Calendar
  • Inventory Management
  • Invoice Management
  • Kill Switch
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Location
  • Online Booking
  • Price / Margin Management
  • Promotions Management
  • Real Time Data
  • Reporting & Statistics
  • Reservations Management
  • Restriction Management
  • Room Booking
  • Room Inventory
  • Search/Filter
  • Task Management
  • Template Management
  • Third Party Integrations
  • User Management
  • Website Integration

View full list of Hotel Channel Management Systems

Sirvoy Alternatives

More Sirvoy alternatives

Sirvoy Reviews

Read all reviews

Overall rating

4,6/5

Average score

Ease of Use 4,6
Customer Service 4,7
Features 4,3
Value for Money 4,6

Review software

Share your experiences with other software buyers.

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Arne frode P.
Founder and Owner
Wholesale, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/11/02

"Great booking system - easy to use"

Comments: In our company we save time and money using Sirvoy software.
Works every time - any time :)

Pros: Sirvoy booking system has a user friendly platform that makes it very easy for all our employees to use. Easy to customize for our needs and gives us all info needed for quick company status. In our hotel, Sirvoy gives all employees online info regarding guests - who, when, special notes, extra charges upon agreement, cleaning status for rooms, payments, etc. Sirvoy online software gives us rapid full control over our income 24/7.

Cons: We are most satisfied with this software.

Vendor Response

by Sirvoy on 2018/11/06

Hi Arne, thanks for your kind words, we're all delighted to know that Sirvoy is ticking all the boxes for your business and hope it continues to do so! Love your last comment 'works every time, any time' - would make a great slogan! ;) Adele

  • Reviewer Source 
  • Reviewed on 2018/11/02
Miriam G.
Manager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/04/25

"Outstanding customer service"

Comments: I love this product for my Hospitality Property Management and Channel Management. I'm now setting it up for a second property. A few days into the 14 day free trial and I was hooked. The setup is smooth, simple to follow, and easily linked to our website, channels, and the secure online payment service. Their background monitoring is vigilant, and on occasion I have received pro-active help before I even realized I needed it. This level of care in customer service is rarely experienced.
I also love that the product is sufficiently well thought through that it doesn't require lengthy initial or ongoing training sessions. In my view if you can't learn a system on the fly then it's too complicated.
There are no perfect systems, but for me Sirvoy is pretty close!

Pros: Clean and simple visuals. Easy to use. No training required. Online help via chat is readily available. Support staff are fantastic, helpful, pro-active, thorough.

Cons: On the odd occasion I have bumped up against some limitations around options for promotional offers, but so far have always found a work-around.

Vendor Response

by Sirvoy on 2021/04/27

Hi Miriam, what an amazing review, such a great start to the day to read about your experience with Sirvoy so thank you for taking the time to relate it. It has always been the aim to produce a simple, solid system with superior customer service and to hear that we are achieving that end is very satisfying. I have shared your feedback with our support team to encourage them to keep up their great work! Thanks so much for choosing Sirvoy, Adele

  • Reviewer Source 
  • Reviewed on 2021/04/25
Debbie C.
Owner
Hospitality, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/07/11

"Service and Support"

Comments: Sirvoy support is really easy to reach. They listen to your concerns and problems and find the best solution. Support doesn't give up on a problem. They will find an answer for you. i've had so much trouble with other industry related support that Sirvoy really stands out in a positive way.

Pros: I found it very easy to set up. I spent several months trying out different software packages. IIt is very friendly for staff, and love the SUPPORT. They think outside the box and really try hard to find solutions.

Cons: I would like to be able to get better reports or search options.

Vendor Response

by Sirvoy on 2021/07/13

Hi Debbie, thanks for your great review. We pride ourselves on offering outstanding support so we always love to hear feedback like this. We have a team of developers who are constantly working to improve the system so that it provides you with all the features you need. Please feel free to outline to support any requests you have in this regard! With thanks, Adele

  • Reviewer Source 
  • Reviewed on 2021/07/11
Dennis C.
Managing Director
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018/04/28

"Used it for several years"

Pros: Not much. its a klutzy design. It works mostly but is not easy to understand and frequently presents potential guests with wrong data. See below on ease of use.

Cons: It looks awful. There is absolutely not one help screen within the product. The terminology is confusing. There are contradictory and confusing sections particularly on setting prices, establishing room prices etc. No facility for multi function rooms - e.g. is stand alone but also part of a suite. Beware because once locked in it is hard to change to another system. although we will do that at some point. There is no help screen anywhere within the system - nothing, nada. There is no support link within the system- the one that appears on one page results in "page not found". Our one attempt to call their hotline resulted in some serious attitude from them and no help at a ll. You had better be pretty smart and computer savvy if you want to use this and be prepared to spend a lot of hours trying to figure it out and make it work.

Vendor Response

by Sirvoy on 2018/04/30

Hi Dennis, thanks for your review. See my responses below.
- It is difficult for me to answer your first comment that Sirvoy 'frequently presents potential guests with wrong data'. Please send an email to [email protected] if you wish to detail further.
- In each one of Sirvoy's setting pages you will see a '?' box to the right. This is an information box designed to present clear instructions on how to proceed.
- Thanks for your feedback on the multi function rooms, we are currently working to deliver this feature.
- You mention that you are 'locked in', however Sirvoy is a pay-as-you-go-system that allows our clients to leave any time they wish.
- If you click on the user icon on the top right of every page it will give you an option to contact support.
- I looked into your account and it appears you have contacted our support over 20 times. Your staff members have a left positive rating for the help received.
I hope this clarifies some of the issues. Thanks, Adele

  • Reviewer Source 
  • Reviewed on 2018/04/28
Mark G.
Owner
Hospitality, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/05/03

"The PERFECT solution for any small to medium hotel operation with EXCELLENT customer support"

Comments: We're a very small, seasonal ski lodge run by volunteer members and this solution makes it so easy for all of us and the prices are very reasonable, and we don't have to pay commissions.

Pros: Sirvoy is so easy to use and set up and it runs perfectly out of the box but there are also loads of customisable features that can help make the booking engine your own. I love the Trip Advisor integration (included on the basic plan which is great), and I love the custom booking rules that you can set up. The updated online booking form is clear and easy to use and the stripe payment integration makes taking payments a breeze. The pricing is generally fair and resonable and very competative with similar products. However, the thing I love the most, is the super responsive customer service. It's chat only, but they seem to be always online and I almost always get my (sometimes complex) queries resolved first time without having to wait in line. It's EXCELLENT SERVICE. Highly recommended.

Cons: The jump in price from 10 rooms to 11 rooms is very steep, and there are some features I'd like to see included in the basic plan such as multi users (for security reasons this should be allowed), and it would be nice to be able to make bookings by clicking on the availability calendar. Also the room photo functionlity on the booking page is a little awkward but I'm really nit picking here.

Vendor Response

by Sirvoy on 2021/05/07

Hi Mark, we LOVED reading this super review and are so happy Sirvoy is working out so well for you. And just as a side point, you can always call (+61 7 4410 9400 from Australia) or email ([email protected]) as well as chat,no matter your preferred method, we're here for you! Thanks so much for leaving us your feedback. Regards, Adele

  • Reviewer Source 
  • Reviewed on 2021/05/03