---
description: Learn more about Smiddle Webex to CCE Connector price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smiddle Webex to CCE Connector Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Smiddle Webex to CCE Connector](/software/1035566/smiddle-webex-to-cce-connector)

# Smiddle Webex to CCE Connector

Canonical: https://www.capterra.co.za/software/1035566/smiddle-webex-to-cce-connector

> Our product allows customers to initiate calls from the mobile app or website to your contact center using your Webex.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Smiddle Webex to CCE Connector?

Large and medium contact centers. 
Customers using the Cisco Contact Center (UCCE, UCCX)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smiddle
- **Founded**: 2015

## Commercial Context

- **Starting Price**: €0,00
- **Pricing model**: Other
- **Pricing Details**: Please contact Smiddle for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Linux (On-Premise)
- **Supported Languages**: English, Polish, Russian, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Call Routing
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Recording
- Screen Sharing
- Two Way Audio & Video

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software)
- [Video Conferencing Software](https://www.capterra.co.za/directory/31895/video-conferencing/software)

## Alternatives

1. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews)
2. [Wildix](https://www.capterra.co.za/software/218251/wildix) — 4.7/5 (209 reviews)
3. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Zoom Workplace](https://www.capterra.co.za/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews)
5. [Flock](https://www.capterra.co.za/software/151072/flock) — 4.5/5 (344 reviews)

## Reviews

### "Feedback on cooperation" — 5.0/5

> **Vladyslav** | *04 January 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: our customer, a large bank in Ukraine, wanted to offer the bank's customers another channel of communication in the contact center - video calls.Smiddle professionally approached the task, offered options, his analysts, project and product managers took part in the discussion. The Customer had custom wishes, so we jointly developed the terms of reference. Smiddle agreed to make changes according to the wishes of the customer. In the process of cooperation, the Smiddle team was attentive to details, listened to comments, and promptly responded to requests and comments.The Smiddle solution allowed our Customer's Clients to initiate a video call from a mobile application to a Cisco contact center operator using virtual rooms of the Cisco Webex solution. At the same time, the operator can receive a call both in the interface of the contact center and in the CRM interface.
> 
> **Cons**: The solution has been working stably for over a year now, no problems.
> 
> It's a pleasure to work with such a partner. Together with the customer, we are planning the next stages of developing the functionality, using the solution in other processes. Since it has proved to be very useful and effective, the customer's staff and customers enjoy using it

## Links

- [View on Capterra](https://www.capterra.co.za/software/1035566/smiddle-webex-to-cce-connector)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267444/Smiddle-Webex-to-CCE-Connector/> |
| en-AE | <https://www.capterra.ae/software/1035566/smiddle-webex-to-cce-connector> |
| en-AU | <https://www.capterra.com.au/software/1035566/smiddle-webex-to-cce-connector> |
| en-CA | <https://www.capterra.ca/software/1035566/smiddle-webex-to-cce-connector> |
| en-GB | <https://www.capterra.co.uk/software/1035566/smiddle-webex-to-cce-connector> |
| en-IE | <https://www.capterra.ie/software/1035566/smiddle-webex-to-cce-connector> |
| en-IL | <https://www.capterra.co.il/software/1035566/smiddle-webex-to-cce-connector> |
| en-IN | <https://www.capterra.in/software/1035566/smiddle-webex-to-cce-connector> |
| en-NZ | <https://www.capterra.co.nz/software/1035566/smiddle-webex-to-cce-connector> |
| en-SG | <https://www.capterra.com.sg/software/1035566/smiddle-webex-to-cce-connector> |
| en-ZA | <https://www.capterra.co.za/software/1035566/smiddle-webex-to-cce-connector> |

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