---
description: Learn more about ID Cloud price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ID Cloud Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [ID Cloud](/software/1035532/id-cloud)

# ID Cloud

Canonical: https://www.capterra.co.za/software/1035532/id-cloud

> ID Cloud can be deployed on both public or private cloud, it includes both telephony and contact centre software hosted on cloud.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ID Cloud?

Banks
	Financial Services | Fintech
	Insurance
	Telecom
	BPO
	NBFC
	Logistics
	E-Commerce
	Real Estate
	Education | Ed Tech
	Travel \& Tourism
	Radio taxi services
	Retail \& E-Commerce

## About the vendor

- **Company**: Teckinfo Solutions
- **Founded**: 1995

## Commercial Context

- **Pricing Details**: Please contact Teckinfo Solutions for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Auto-Dialer
- Automated Routing
- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Computer Telephony Integration
- Contact Management
- Dashboard
- IVR
- Queue Management
- Reporting/Analytics

## Integrations (3 total)

- LeadSquared
- Zoho CRM
- Zoho Desk

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Alternatives

1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.co.za/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.co.za/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (914 reviews)
5. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1035532/id-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/267404/ID-Cloud/> |
| en-AE | <https://www.capterra.ae/software/1035532/id-cloud> |
| en-AU | <https://www.capterra.com.au/software/1035532/id-cloud> |
| en-CA | <https://www.capterra.ca/software/1035532/id-cloud> |
| en-GB | <https://www.capterra.co.uk/software/1035532/id-cloud> |
| en-IE | <https://www.capterra.ie/software/1035532/id-cloud> |
| en-IL | <https://www.capterra.co.il/software/1035532/id-cloud> |
| en-IN | <https://www.capterra.in/software/1035532/id-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/1035532/id-cloud> |
| en-SG | <https://www.capterra.com.sg/software/1035532/id-cloud> |
| en-ZA | <https://www.capterra.co.za/software/1035532/id-cloud> |

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