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What Is Practice Fusion?

Practice Fusion empowers your practice to focus on what matters most - your patients. Thrive with a cloud-based ambulatory EHR platform used by 30,000 U.S. medical practices to deliver better care. With a best-in-class satisfaction rate, Practice Fusion is committed to delivering intuitive and easy-to-use health IT solutions to independent medical practices.

Access on most any device, streamlined charting, seamless e-prescribing, Phenomenal support, lab and imaging from 500+ centers.

Who Uses Practice Fusion?

Designed to exceed the needs of small practices, Practice Fusion is an easy-to-use EHR that makes e-prescribing, billing, charting and labs/imaging simple and secure from anywhere you can get online.

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Reviews of Practice Fusion

Average score

Overall
3.7
Ease of Use
3.9
Customer Service
3.2
Features
3.5
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michael
Michael
Chiropractor in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Practice Fusion is so easy to use and I create my own templates that fits my Chiropractic Practice.

5.0 7 years ago

Comments: The streamline of my notes and the ease of using this program. I like customizing my notes based on my practice. The customer service is impeccable. I have already referred many friends to PF.

Pros:

The ease of using this software and I get to create my own templates which I love. I have been using this software for over two years and it keeps getting better. Plus it's complimentary with CMS.

Cons:

I understand that information are being updated daily and it's hard for the folks to update everything on the site. There are still clicks that don't have the required informations that is needed. I'm sure it's coming!

Alexandra
Billing Manager in US
Financial Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Solid Software

5.0 2 years ago

Comments: I like practice fusion for my smaller clients that are not looking to grow or expand their practice. I would not recommend for extremely high volume or high complexity specialties.

Pros:

Practice Fusion is a great software for smaller practices that don't need all the bells and whistles. It is very affordable and easy to set up.

Cons:

The customer service is terrible and it is very difficult to get a live person. They do have a lot of support videos but sometimes you need to speak with someone when you cannot find what you are looking for or none of the support videos are addressing your needs.

Connie
Physician in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Practice Fusion woos

2.0 4 years ago

Comments: They are in LA so you have no support until 11 am or 12 pm if you are in the midwest or east. Virtually no speaking support at all. Constantly cant get in and have to get a new password. Puts you way behind . You have a person that is suppose to let you in your account but may not be available. It is cheap but recently raised their rates by 50% without giving any added features. Patient portal is hard to access. The self scheduler is non existent . Patients have to remember a full website address to access. They do not help with the QPP constantly wanting you to redue depression screens and diabetic screens that you already did. So there health maintaince is horrible as is getting labs and investigations to the chart in the patients chart. Lots of extra time. Non existent IT

Pros:

Cheap, although they just raised their prices by 50% with no added features.

Cons:

No support, now Allscripts owns. They recently increased the monthly fee by 50% but not giving any new features. Templates are a joke. They are not coordinated with P aware or any state prescription service . Still they could not get the labs around me to put them in my charts. Its impossible to up load anything without a hassle. They keep raising the prices and offering less. My billers could never access and you cant talk to anyone they send you instructions in an email. I have to pay for 4 providers when I am only one. Multiple times its down and unusable. They were in trouble with FDA for trying to get providers to prescribe opiates for a kickback and now allscripts owns the company. The referral process is a joke. They only send the face sheet and you still have to fill out all the referral information. Everything is extra now.

Harlan
Practice Administrator in US
Medical Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Manage patient records

5.0 4 years ago

Comments: From the beginning, Practice Fusion allowed our practice to fully switch to government mandated electronic medical records. And with that switch it allowed us to earn rewards from the government. As practice fusion has grown, we have grown with it. Although no longer free, it does offer a free 2 week trial period with out having to even put in a credit card number. I highly recommend you give it a try!

Pros:

I was an early adopter when this software was offered free. For a small practice that was vital in getting us to switch to electronic medical records.

Cons:

As crazy as it sounds, that fact that it was originally offered free made it seem like it was just Cheap That could not be further from the truth!

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I like it

4.0 4 years ago

Comments: Very positive.

Pros:

It was free in the beginning which was cool, but I still find value in it. Once the templaters were done, things are simple and easy to dictate.

Cons:

Would like a little easier way to chart and dictate and change things. I saw a mutate button on a competitor to change the order of the note.