What Is Delivra?
Delivra is a marketing platform that provides B2B and B2C marketers with powerful automation tools to simplify multi-channel marketing and effectively reach customers. Leverage your data through robust CRM integrations to send highly personalized, relevant email and SMS messaging at just the right time for each subscriber. And if you need support along the way, our highly experienced professional services team can become an extension of your team.
Who Uses Delivra?
Delivra empowers small and medium-sized organizations, both B2B and B2C, to achieve business goals through multichannel marketing software and professional services.
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Reviews of Delivra
A Lifesaver for our Company
Comments: VERY positive, I can not recommend them highly enough!!!
Literally one of the best tools I have in my arsenal! Delivra helps me reach my customers and potential customers in a professional and easy to use way. Every time I have contacted customer support they've been great to work with and help me resolve my issue easy - and usually it's user error not Delivra!
The reporting is sometimes over whelming because I don't need it to be as intricate as it is. But for many I think this is exactly what they are looking for.
DFR (D-link France review)
Get other templates from different countries.
Automation, assets, are very difficult/complicated to use.
Comments: Great staff. Nice product, but getting started with the new system is a bumpy ride.
Whenever I have had need to ask for help all staff are very friendly, personal, and helpful. They take suggestions seriously.
New system rolled out recently has been full of glitches. It has many features that seem to be improved, but some features that I used in the older version are not available, though I am told they will be. I am not a very tech savvy person and would have preferred that glitches be smoothed out before I was changed over to the new version (though I have been able to switch back to the old version and work in the new version is there, so I can toggle back and forth between the two, if needed).
3 months ago
Hi Jennifer, Thank you so much for taking the time to share your feedback with us. I'm sorry to hear that your early experience of Delivra Air has been challenging. As your CSM may have shared, we are constantly rolling out additional features into the new experience—so certainly keep checking in as those become available to you. We absolutely do take suggestions seriously, so if there's anything in particular you'd like us to start/stop doing when it comes to feature releases—we'd love to hear from you. (Delivra.com/contact). Cheers, Madeline @ Delivra
Great product, excellent customer service!
Comments: Our clients use email campaigns significantly to drive a significant amount of business to their website.
Delivra has lots of features and functionality and great customer service.
The UI is not very straightforward and is pretty clunky. API documentation is lacking and native integrations into popular apps are either hard to find or non-existant. Setting up something simple like a welcome email is a convoluted and overly complicated process that isn't really documented anywhere.
3 months ago
Thank you for your feedback! It's great to hear that you appreciate our customer service & the depth of our functionality. As for usability—we hear you. In fact, this is our team's #1 focus at the moment and we've already started rolling out an entirely new interface. You might want to check this out: https://www.delivra.com/delivra-air and ask your CSM to learn more. We'd love to hear your feedback & get your input as you settle into the new experience. Regards, Madeline @ Delivra
Delivra -- One, Two, Delivered!
Comments: Delivra has made it easier to reach our variable audiences with a front end user experience that guides you step-by-step through the campaign development process. As a newcomer to marketing emails, I've been slowly learning Best Practices along the way. Delivra also offers insights into the effectiveness of your communications, including click rates, etc. This data is an invaluable part of the process, as it helps us determine our impact and create realistic improvement goals for our campaigns. Delivra has proven to be an asset to our communication plans.
We've been using Delivra to coordinate email campaigns to different audiences. The user experience is seamless and step-by-step; even the site colors were chosen for ease of use and accessibility. More than that, however, is that anyone can create a successful campaign, whether you've had marketing experience or not -- there's support there to help you every step of the way!
I want to acknowledge that Delivra's customer service is built to support the client in every way, but I'd also like to learn how to solve more detailed issues as they arise myself. Being an expert in my area is important to me. The only improvement suggestion I can offer is to create more education materials for Delivra users on what some of the higher level errors mean and how to fix them for those that would want to take initiative.
8 months ago
Hi Kari, Thanks so much for taking the time to share this feedback—it's such a pleasure to know that you're both seeing the impact of Delivra and finding it easy to use. I also appreciate your suggestion re: more clarity around error messaging. I'll make sure to pass that along internally so we can look into possible improvements. Sincerely, Madeline @ Delivra