---
description: Learn more about Hoory price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hoory Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Hoory](/software/1034328/hoorycom)

# Hoory

Canonical: https://www.capterra.co.za/software/1034328/hoorycom

> Hoory is an AI-powered all-in-one support assistant that automates customer communications.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Hoory?

Companies looking to improve the speed and quality of their customer support, ensure 24/7 instant support, minimize the involvement of human agents and decrease customer service costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hoory

## Commercial Context

- **Starting Price**: US$6,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Dutch, English, French, German, Russian, Spanish, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Business Process Automation
- Chat/Messaging
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Support
- Customizable Branding
- Intent Recognition
- Language Detection
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Personalization
- Reporting/Analytics
- Speech Recognition
- Transcripts/Chat History

## Integrations (4 total)

- Messenger
- SMS Marketing Services
- Telegram
- WhatsApp Business API

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Conversational Marketing Platforms](https://www.capterra.co.za/directory/31562/conversational-marketing-platform/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)
- [Virtual Assistant Tools](https://www.capterra.co.za/directory/33535/virtual-assistant/software)

## Alternatives

1. [Kenyt AI Agents](https://www.capterra.co.za/software/1013948/kenytai) — 4.5/5 (67 reviews)
2. [Celoxis](https://www.capterra.co.za/software/5923/celoxis) — 4.4/5 (327 reviews)
3. [Microsoft Copilot Studio](https://www.capterra.co.za/software/1030198/microsoft-power-virtual-agents) — 4.4/5 (7 reviews)
4. [Ada](https://www.capterra.co.za/software/164470/ada-support) — 4.7/5 (15 reviews)
5. [Mindset AI](https://www.capterra.co.za/software/1073648/Mindset-AI) — 4.9/5 (15 reviews)

## Reviews

### "Hoory rocks the customer support\!" — 5.0/5

> **Anna** | *23 February 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It workd instead of the whole support team.
> 
> **Cons**: Training process requires an extencive work, however I am sure it will get better in line with AI tech. developement.
> 
> Hoory helped to ease the workload of around 15 team members of the CS Department. We switch to a live chat only in case of super complicated issues.

-----

### "Amazing AI Powered Assistant" — 5.0/5

> **Alexandru** | *18 April 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Its deep understanding of the industry and personalized recommendations have helped me optimize my strategies and achieve better results for my clients. The versatility of Hoory, being accessible across multiple platforms and channels, makes it a convenient tool for my business, and the friendly tone of the AI-powered assistant responses adds a personal touch to my interactions with it. Additionally, the exceptional customer support provided by the Hoory team has been outstanding, always being responsive and helpful whenever I need assistance.
> 
> **Cons**: I didn't identify any negative aspects of Hoory until now.

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### "Easy to use, cost effective" — 5.0/5

> **Galust** | *24 February 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Hoory allows us to cut 37% of customer support expenses. Easy to navigate, user friendly.
> 
> **Cons**: As I was using another such apps in the time of covid, I would say that Hoory is less expensive product and does not have any bugs yet.
> 
> It allow us to cut customer support expenses, it is easy to use and navigate and it much faster.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1034328/hoorycom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/265942/Hoorycom/> |
| en-AE | <https://www.capterra.ae/software/1034328/hoorycom> |
| en-AU | <https://www.capterra.com.au/software/1034328/hoorycom> |
| en-CA | <https://www.capterra.ca/software/1034328/hoorycom> |
| en-GB | <https://www.capterra.co.uk/software/1034328/hoorycom> |
| en-IE | <https://www.capterra.ie/software/1034328/hoorycom> |
| en-IL | <https://www.capterra.co.il/software/1034328/hoorycom> |
| en-IN | <https://www.capterra.in/software/1034328/hoorycom> |
| en-NZ | <https://www.capterra.co.nz/software/1034328/hoorycom> |
| en-SG | <https://www.capterra.com.sg/software/1034328/hoorycom> |
| en-ZA | <https://www.capterra.co.za/software/1034328/hoorycom> |

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