---
description: Learn more about RetainIQ price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RetainIQ Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [RetainIQ](/software/1033809/retainiq)

# RetainIQ

Canonical: https://www.capterra.co.za/software/1033809/retainiq

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.za/software/1033809/retainiq?page=2)

> Cloud-based tool that lets businesses establish automated email flows and use customizable templates to deliver them to the customers.
> 
> Verdict: Rated **4.8/5** by 14 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses RetainIQ?

Designed for Shopify users, it is an email management solution that helps access pre-tested customizable templates, deploy email workflows, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 14 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: RetainIQ

## Commercial Context

- **Starting Price**: US$49,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Available from $49 per month with an additional success fee of 4%.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Autoresponders
- Email Marketing
- Event Triggered Actions
- Message Personalization
- Simple Mail Transfer Protocol (SMTP)
- Template Management
- Third-Party Integrations

## Integrations (2 total)

- Klaviyo
- Shopify

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)
- [SMS Marketing Software](https://www.capterra.co.za/directory/30842/sms-marketing/software)
- [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software)
- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)
- [Transactional Email Software](https://www.capterra.co.za/directory/31564/transactional-email/software)

## Alternatives

1. [Brevo](https://www.capterra.co.za/software/132996/brevo) — 4.6/5 (3408 reviews)
2. [Constant Contact](https://www.capterra.co.za/software/31898/constant-contact) — 4.3/5 (2912 reviews)
3. [Omnisend](https://www.capterra.co.za/software/153508/omnisend) — 4.7/5 (836 reviews)
4. [Mailgun](https://www.capterra.co.za/software/159630/mailgun) — 4.3/5 (197 reviews)
5. [Mailjet](https://www.capterra.co.za/software/130105/mailjet) — 4.2/5 (451 reviews)

## Reviews

### "Email Marketing at its best" — 5.0/5

> **Prateek** | *23 September 2022* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: RetainIQ is a win-win situation for all D2C Brands.
> 
> **Cons**: They should have a more Email Template.

-----

### "Beautiful Email Templates" — 5.0/5

> **Gaurav** | *08 September 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Professional Design Templates that are customized at your convenience.
> 
> **Cons**: Didn't find so far. Its a very light software that does the job for us.
> 
> So far good.

-----

### "Great Tool to Get Started with Email Marketing \!" — 4.0/5

> **Raghav** | *06 November 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: RetainIQ's dashboard is easy to use and setup. Their customer success / onboarding team is extremely helpful. Also, the performance tracking dashboard provides a detailed view of monthly revenue.
> 
> **Cons**: Certain sections of email workflows are not customisable at the moment. However, they roll out regular updates and fixes to address such specific concerns.

-----

### "Excellent Product" — 5.0/5

> **Khushi** | *04 November 2022* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: We are startup company and we are focusing towards branding and sales of our company thus , alot of help and assistance was done , truly appreciated, the dashboard is super easy and the team and services are more even better
> 
> **Cons**: It could be more developed in the technological terms
> 
> Great experience , just there planning of campaigns and everything is superb .

-----

### "Retainiq , good service provider for personalised marketing." — 5.0/5

> **Amit** | *18 October 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: personalised marketing feature ( email and sms ) to retaining the users.
> 
> **Cons**: Have nothing to dislike abou the retainiq.
> 
> Over all experince , as a user is very good, also from the business point of view its a very useful too.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.za/software/1033809/retainiq?page=2)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1033809/retainiq)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/265323/RetainIQ/> |
| en-AE | <https://www.capterra.ae/software/1033809/retainiq> |
| en-AU | <https://www.capterra.com.au/software/1033809/retainiq> |
| en-CA | <https://www.capterra.ca/software/1033809/retainiq> |
| en-GB | <https://www.capterra.co.uk/software/1033809/retainiq> |
| en-IE | <https://www.capterra.ie/software/1033809/retainiq> |
| en-IL | <https://www.capterra.co.il/software/1033809/retainiq> |
| en-IN | <https://www.capterra.in/software/1033809/retainiq> |
| en-NZ | <https://www.capterra.co.nz/software/1033809/retainiq> |
| en-SG | <https://www.capterra.com.sg/software/1033809/retainiq> |
| en-ZA | <https://www.capterra.co.za/software/1033809/retainiq> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"RetainIQ","description":"RetainIQ is an intelligent email marketing platform that can seamlessly integrate and automate some of the most tedious tasks of creating and managing your email flows. It has a collection of pre-designed email templates that can be personalised and can be made specific to each industry as per the brands' needs. It is an assistant that will run and monitor retention campaigns in autopilot mode and provide you with incredible insights, boosting revenues by up to 30%.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/02ef7c25-bdf2-49eb-821e-6948455b493f.png","url":"https://www.capterra.co.za/software/1033809/retainiq","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1033809/retainiq#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":14},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/1033809/retainiq#faqs","mainEntity":[{"name":"What Is RetainIQ?","@type":"Question","acceptedAnswer":{"text":"RetainIQ is an intelligent email marketing platform that can seamlessly integrate and automate some of the most tedious tasks of creating and managing your email flows. It has a collection of pre-designed email templates that can be personalised and can be made specific to each industry as per the brands' needs. It is an assistant that will run and monitor retention campaigns in autopilot mode and provide you with incredible insights, boosting revenues by up to 30%.","@type":"Answer"}},{"name":"Who Uses RetainIQ?","@type":"Question","acceptedAnswer":{"text":"Designed for Shopify users, it is an email management solution that helps access pre-tested customizable templates, deploy email workflows, and more.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Automation Software","position":2,"item":"/directory/6/marketing-automation/software","@type":"ListItem"},{"name":"RetainIQ","position":3,"item":"/software/1033809/retainiq","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/1033809/retainiq#breadcrumblist"}]}
</script>