---
description: Learn more about Discoveriez price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Discoveriez Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Discoveriez](/software/1031928/discoveriez)

# Discoveriez

Canonical: https://www.capterra.co.za/software/1031928/discoveriez

> AI and RPA tool for VoC management used by Japanese companies for flagging the high-risk phrases in customer interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Discoveriez?

Voice-of-Customer (VoC) analysis tool for customer-facing Japanese companies in any industry sector

## About the vendor

- **Company**: G-NEXT

## Commercial Context

- **Pricing Details**: Prices vary according to the plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Japanese
- **Available Countries**: Japan

## Features

- Access Controls/Permissions
- Activity Dashboard
- Approval Process Control
- CRM
- Call Logging
- Collaboration Tools
- Compliance Tracking
- Contact Management
- Customizable Templates
- Dashboard
- Data Import/Export
- Drag & Drop
- Email Management
- Feedback Management
- Lead Management
- Mobile Access
- Multi-Channel Data Collection
- Reporting/Analytics
- Role-Based Permissions
- Search/Filter
- Task Management
- Workflow Configuration
- Workflow Management

## Support Options

- Email/Help Desk

## Category

- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)
- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Salesforce Service Cloud](https://www.capterra.co.za/software/136189/salesforce) — 4.5/5 (820 reviews)
4. [Front](https://www.capterra.co.za/software/132901/front) — 4.5/5 (286 reviews)
5. [Missive](https://www.capterra.co.za/software/152884/missive) — 4.9/5 (147 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1031928/discoveriez)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1031928/discoveriez> |
| de-AT | <https://www.capterra.at/software/1031928/discoveriez> |
| de-CH | <https://www.capterra.ch/software/1031928/discoveriez> |
| en | <https://www.capterra.com/p/254339/Discoveriez/> |
| en-AE | <https://www.capterra.ae/software/1031928/discoveriez> |
| en-AU | <https://www.capterra.com.au/software/1031928/discoveriez> |
| en-CA | <https://www.capterra.ca/software/1031928/discoveriez> |
| en-GB | <https://www.capterra.co.uk/software/1031928/discoveriez> |
| en-IE | <https://www.capterra.ie/software/1031928/discoveriez> |
| en-IL | <https://www.capterra.co.il/software/1031928/discoveriez> |
| en-IN | <https://www.capterra.in/software/1031928/discoveriez> |
| en-NZ | <https://www.capterra.co.nz/software/1031928/discoveriez> |
| en-SG | <https://www.capterra.com.sg/software/1031928/discoveriez> |
| en-ZA | <https://www.capterra.co.za/software/1031928/discoveriez> |
| ja | <https://www.capterra.jp/software/1031928/discoveriez> |

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