---
description: Learn more about ChatLingual price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatLingual Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [ChatLingual](/software/1030839/chatlingual)

# ChatLingual

Canonical: https://www.capterra.co.za/software/1030839/chatlingual

> ChatLingual’s multilingual customer support software offers real-time customer interactions in 100+ languages for global enterprises.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses ChatLingual?

Global Contact Centers, Enterprise Customer Care Centers, Multi-National Firms, Global Brands, Companies that need multilingual customer support software that can serve several locations globally.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatLingual

## Commercial Context

- **Pricing Details**: Contact Us For Pricing Options.
- **Target Audience**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Features

- CRM
- Content Management
- Customer History
- Email Management
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Live Chat
- Machine Translation
- Memory Management
- Multi-Channel Communication
- Multi-Language
- Personalization
- Reporting & Statistics
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management

## Integrations (2 total)

- GENESYS
- Salesforce Work.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Translation Software](https://www.capterra.co.za/directory/30934/translation-management/software)
- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Front](https://www.capterra.co.za/software/132901/front) — 4.5/5 (286 reviews)
4. [Freshchat](https://www.capterra.co.za/software/158117/freshchat) — 4.1/5 (115 reviews)
5. [Zendesk Suite](https://www.capterra.co.za/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Reviews

### "Important Chat Tool" — 4.0/5

> **Naleen** | *17 February 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: A great tool to take chats from customer/users.We can short description and description at once.If user is not comfortable with English they can chat in other language, and we have the ability to translate which is most convenient.
> 
> **Cons**: Response Predictions can be better compared to as it is now.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1030839/chatlingual)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/252925/Chatlingual/> |
| en-AE | <https://www.capterra.ae/software/1030839/chatlingual> |
| en-AU | <https://www.capterra.com.au/software/1030839/chatlingual> |
| en-CA | <https://www.capterra.ca/software/1030839/chatlingual> |
| en-GB | <https://www.capterra.co.uk/software/1030839/chatlingual> |
| en-IE | <https://www.capterra.ie/software/1030839/chatlingual> |
| en-IL | <https://www.capterra.co.il/software/1030839/chatlingual> |
| en-IN | <https://www.capterra.in/software/1030839/chatlingual> |
| en-NZ | <https://www.capterra.co.nz/software/1030839/chatlingual> |
| en-SG | <https://www.capterra.com.sg/software/1030839/chatlingual> |
| en-ZA | <https://www.capterra.co.za/software/1030839/chatlingual> |

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