---
description: Learn more about folk price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: folk Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Email Tracking Software](/directory/31325/email-tracking/software) > [folk](/software/1029755/folk)

# folk

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> folk is the AI CRM for your entire sales motion.
> 
> Verdict: Rated **4.5/5** by 46 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses folk?

Join more than 5,000+ teams manage customer relationships end-to-end and uncover the insights they need to grow.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 46 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: folk
- **Founded**: 2020

## Commercial Context

- **Starting Price**: US$30,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact folk for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, United Kingdom, United States

## Features

- Alerts/Notifications
- Batch Processing
- Calendar/Reminder System
- Client Management
- Collaboration Tools
- Contact Database
- Contact Management
- Customizable Fields
- Data Import/Export
- Donor Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Interaction Tracking
- Lead Capture
- Lead Management
- Pipeline Management
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Shared Contacts
- Third-Party Integrations
- Workflow Management

## Integrations (9 total)

- Dropcontact
- Gmail
- Google Calendar
- Google Contacts
- HubSpot Agent Hub
- Instagram
- LinkedIn Sales Navigator
- Microsoft Outlook
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Email Tracking Software](https://www.capterra.co.za/directory/31325/email-tracking/software)

## Related Categories

- [Email Tracking Software](https://www.capterra.co.za/directory/31325/email-tracking/software)
- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)
- [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software)
- [Social CRM Tools](https://www.capterra.co.za/directory/31584/social-crm-tools/software)
- [Real Estate CRM Software](https://www.capterra.co.za/directory/30926/real-estate-crm/software)

## Alternatives

1. [eWay-CRM](https://www.capterra.co.za/software/152769/eway-crm) — 4.5/5 (827 reviews)
2. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18812 reviews)
4. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (7003 reviews)
5. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)

## Reviews

### "Folk is great\!" — 5.0/5

> **Michelle** | *13 October 2025* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: Great integration options with LinkedIn, Gmail etc. It is user friendly and so simple to get started
> 
> **Cons**: Looking forward to integrations with Asana and Fathom - but the team is always working on improvements.

-----

### "folk Review" — 5.0/5

> **Dimitar** | *03 April 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: One word: Simplicity.
fol is different from other CRMs because it's as simple as a blank page. It’s simple but effective, and it really helps streamline communication, making it much easier to follow up and stay on top of everything.
> 
> **Cons**: Double profiles. 
When we use folk on Sales Navigator for example, it takes all the leads even though some leads are already in the system.. And we have to check for every lead if it's a duplicate or not manually.
> 
> I would give it 10/10. It's a user-friendly platform that makes managing contacts and client relationships straightforward..The clean interface and intuitive design made it easy for us to get started without much of a learning curve. It’s especially great for teams like ours that need a simple, organized way to track communication and keep everything in one place.

-----

### "Great for Consultants" — 5.0/5

> **William** | *23 March 2025* | Human Resources | Recommendation rating: 8.0/10
> 
> **Pros**: UI is super nice and very intuative. Slick and not boring.
> 
> **Cons**: that I cant do email sequences on my current plan....
> 
> Really nice - but I would have appreciated a 20 minute onboarding call with someone 1 on 1.

-----

### "Amazing clean and functionality-rich CRM that lets me take control of my network" — 4.0/5

> **Pete** | *10 April 2025* | Investment Management | Recommendation rating: 9.0/10
> 
> **Pros**: Email distribution, easy list-building, and LinkedIn integration
> 
> **Cons**: The clean UX is great, but it's so clean that it feels like I'm not making the best use of that deep network/relationship data\!
> 
> I've had a great experience so far. The support team is very helpful, and they even reached out for a check-in call a few weeks after I started the trial period.

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### "Why folk is perfect CRM for one single user as a Consultant" — 5.0/5

> **Giuseppe** | *23 February 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Extension folkX to add contact in one click from Linkedin and G Mail
> 
> **Cons**: When I add a contact from Linkedin,sometimes name of Company is written in block letters (i.e. Tecnimont or TECNIMONT) so that you have to check everytime otherwise contact is going in incorrect group with no one else...
> 
> Wasy to learn, quick to import csv file without any configuration, tutorial webinar very useful. I subscribed after one day\!

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1029755/folk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1029755/folk> |
| de-AT | <https://www.capterra.at/software/1029755/folk> |
| de-CH | <https://www.capterra.ch/software/1029755/folk> |
| en | <https://www.capterra.com/p/251534/folk/> |
| en-AE | <https://www.capterra.ae/software/1029755/folk> |
| en-AU | <https://www.capterra.com.au/software/1029755/folk> |
| en-CA | <https://www.capterra.ca/software/1029755/folk> |
| en-GB | <https://www.capterra.co.uk/software/1029755/folk> |
| en-IE | <https://www.capterra.ie/software/1029755/folk> |
| en-IL | <https://www.capterra.co.il/software/1029755/folk> |
| en-IN | <https://www.capterra.in/software/1029755/folk> |
| en-NZ | <https://www.capterra.co.nz/software/1029755/folk> |
| en-SG | <https://www.capterra.com.sg/software/1029755/folk> |
| en-ZA | <https://www.capterra.co.za/software/1029755/folk> |
| fr | <https://www.capterra.fr/software/1029755/folk> |
| fr-BE | <https://fr.capterra.be/software/1029755/folk> |
| fr-CA | <https://fr.capterra.ca/software/1029755/folk> |
| fr-LU | <https://www.capterra.lu/software/1029755/folk> |

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