---
description: Learn more about folk price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: folk Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [folk](/software/1029755/folk)

# folk

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> folk is like the sales assistant your team never had. Our CRM is simple, integrated, and proactive. The tool of choice for over 4000+.
> 
> Verdict: Rated **4.5/5** by 46 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses folk?

fo help over 4,000 companies around the world reach the right clients and drive new business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 46 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: folk
- **Founded**: 2020

## Commercial Context

- **Starting Price**: US$30,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact folk for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, United Kingdom, United States

## Features

- Alerts/Notifications
- Batch Processing
- Calendar/Reminder System
- Client Management
- Collaboration Tools
- Contact Database
- Contact Management
- Customizable Fields
- Data Import/Export
- Donor Management
- Email Management
- Email Marketing
- Email Templates
- Interaction Tracking
- Lead Capture
- Lead Management
- Pipeline Management
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Shared Contacts
- Third-Party Integrations
- Workflow Management

## Integrations (9 total)

- Breeze
- Dropcontact
- Gmail
- Google Calendar
- Google Contacts
- Instagram
- LinkedIn Sales Navigator
- Microsoft Outlook
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software)

## Related Categories

- [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software)
- [Social CRM Tools](https://www.capterra.co.za/directory/31584/social-crm-tools/software)
- [Real Estate CRM Software](https://www.capterra.co.za/directory/30926/real-estate-crm/software)
- [Healthcare CRM Software](https://www.capterra.co.za/directory/30976/healthcare-crm/software)
- [Construction CRM Software](https://www.capterra.co.za/directory/30657/construction-crm/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
2. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [eWay-CRM](https://www.capterra.co.za/software/152769/eway-crm) — 4.5/5 (820 reviews)

## Reviews

### "Folk is great\!" — 5.0/5

> **Michelle** | *13 October 2025* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: Great integration options with LinkedIn, Gmail etc. It is user friendly and so simple to get started
> 
> **Cons**: Looking forward to integrations with Asana and Fathom - but the team is always working on improvements.

-----

### "Good CRM when you used Notion as a CRM" — 4.0/5

> **Steffi** | *26 July 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The contact management
Linkedin connection
Look and fill
> 
> **Cons**: Internal automation bewteen contact and company fields

-----

### "folk Review" — 5.0/5

> **Dimitar** | *03 April 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: One word: Simplicity.
fol is different from other CRMs because it's as simple as a blank page. It’s simple but effective, and it really helps streamline communication, making it much easier to follow up and stay on top of everything.
> 
> **Cons**: Double profiles. 
When we use folk on Sales Navigator for example, it takes all the leads even though some leads are already in the system.. And we have to check for every lead if it's a duplicate or not manually.
> 
> I would give it 10/10. It's a user-friendly platform that makes managing contacts and client relationships straightforward..The clean interface and intuitive design made it easy for us to get started without much of a learning curve. It’s especially great for teams like ours that need a simple, organized way to track communication and keep everything in one place.

-----

### "Great for Consultants" — 5.0/5

> **William** | *23 March 2025* | Human Resources | Recommendation rating: 8.0/10
> 
> **Pros**: UI is super nice and very intuative. Slick and not boring.
> 
> **Cons**: that I cant do email sequences on my current plan....
> 
> Really nice - but I would have appreciated a 20 minute onboarding call with someone 1 on 1.

-----

### "Why folk is perfect CRM for one single user as a Consultant" — 5.0/5

> **Giuseppe** | *23 February 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Extension folkX to add contact in one click from Linkedin and G Mail
> 
> **Cons**: When I add a contact from Linkedin,sometimes name of Company is written in block letters (i.e. Tecnimont or TECNIMONT) so that you have to check everytime otherwise contact is going in incorrect group with no one else...
> 
> Wasy to learn, quick to import csv file without any configuration, tutorial webinar very useful. I subscribed after one day\!

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1029755/folk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1029755/folk> |
| de-AT | <https://www.capterra.at/software/1029755/folk> |
| de-CH | <https://www.capterra.ch/software/1029755/folk> |
| en | <https://www.capterra.com/p/251534/folk/> |
| en-AE | <https://www.capterra.ae/software/1029755/folk> |
| en-AU | <https://www.capterra.com.au/software/1029755/folk> |
| en-CA | <https://www.capterra.ca/software/1029755/folk> |
| en-GB | <https://www.capterra.co.uk/software/1029755/folk> |
| en-IE | <https://www.capterra.ie/software/1029755/folk> |
| en-IL | <https://www.capterra.co.il/software/1029755/folk> |
| en-IN | <https://www.capterra.in/software/1029755/folk> |
| en-NZ | <https://www.capterra.co.nz/software/1029755/folk> |
| en-SG | <https://www.capterra.com.sg/software/1029755/folk> |
| en-ZA | <https://www.capterra.co.za/software/1029755/folk> |
| fr | <https://www.capterra.fr/software/1029755/folk> |
| fr-BE | <https://fr.capterra.be/software/1029755/folk> |
| fr-CA | <https://fr.capterra.ca/software/1029755/folk> |
| fr-LU | <https://www.capterra.lu/software/1029755/folk> |

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