---
description: Learn more about Nuance Contact Center AI price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nuance Contact Center AI Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nuance Contact Center AI](/software/1029673/nuance-contact-center-ai)

# Nuance Contact Center AI

Canonical: https://www.capterra.co.za/software/1029673/nuance-contact-center-ai

> Nuance Contact Center AI is a contact center platform that utilises conversational AI to improve customer and agent experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Nuance Communications
- **Founded**: 2015

## Commercial Context

- **Target Audience**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, United States

## Features

- Automated Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Alternatives

1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.capterra.co.za/software/1072329/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.capterra.co.za/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.co.za/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1029673/nuance-contact-center-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251431/Nuance-Contact-Center-AI/> |
| en-AE | <https://www.capterra.ae/software/1029673/nuance-contact-center-ai> |
| en-AU | <https://www.capterra.com.au/software/1029673/nuance-contact-center-ai> |
| en-CA | <https://www.capterra.ca/software/1029673/nuance-contact-center-ai> |
| en-GB | <https://www.capterra.co.uk/software/1029673/nuance-contact-center-ai> |
| en-IE | <https://www.capterra.ie/software/1029673/nuance-contact-center-ai> |
| en-IL | <https://www.capterra.co.il/software/1029673/nuance-contact-center-ai> |
| en-IN | <https://www.capterra.in/software/1029673/nuance-contact-center-ai> |
| en-NZ | <https://www.capterra.co.nz/software/1029673/nuance-contact-center-ai> |
| en-SG | <https://www.capterra.com.sg/software/1029673/nuance-contact-center-ai> |
| en-ZA | <https://www.capterra.co.za/software/1029673/nuance-contact-center-ai> |

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