---
description: Learn more about Hotelizer price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotelizer Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/20032/reservations/software) > [Hotelizer](/software/1029447/hotelizer-pms)

# Hotelizer

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> Hotelizer is a cloud-based PMS that simplifies hotel operations, automates tasks, and enhances the guest experience across all devices.
> 
> Verdict: Rated **4.9/5** by 90 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Hotelizer?

Hotelizer is a user-friendly, cloud-based PMS, trusted by 3,300+ properties. It's part of the webhotelier | primalres 360° hospitality e-business ecosystem.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 90 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: webhotelier | primalres
- **Founded**: 2019

## Commercial Context

- **Pricing Details**: Contact webhotelier | primalres for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Greek, Italian
- **Available Countries**: Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, France, Germany, Greece, Israel, Italy, Luxembourg, Morocco, Portugal, Spain, United Kingdom, United States

## Features

- Booking Management
- Booking Notes
- Calendar Management
- GDS/OTA Integration
- Group Reservations
- Maintenance Management
- Online Booking
- Payment Processing
- Point of Sale (POS)
- Reporting/Analytics

## Integrations (5 total)

- Loggia
- Primalres
- Roompay
- Smartpricing
- Webhotelier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Online Booking Systems](https://www.capterra.co.za/directory/20032/reservations/software)

## Related Categories

- [Online Booking Systems](https://www.capterra.co.za/directory/20032/reservations/software)
- [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1537 reviews)
2. [eZee Absolute](https://www.capterra.co.za/software/135751/ezee-absolute) — 4.6/5 (405 reviews)
3. [Erbon Hospitality](https://www.capterra.co.za/software/1012271/erbon) — 4.8/5 (72 reviews)
4. [rezStream](https://www.capterra.co.za/software/40773/rezstream-cloud-pms) — 4.7/5 (118 reviews)
5. [Guesty](https://www.capterra.co.za/software/159377/guesty) — 4.4/5 (467 reviews)

## Reviews

### "The Best PMS I have tried" — 5.0/5

> **Panagiotis** | *18 September 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: It is cloud based, User friendly interface, Easy to update, Organize your hotel 360\!\! Very good after sales service\!
> 
> **Cons**: It would be usefull to have an ip-app option to open tickets for troubleshooting purposes
> 
> We switched from an older PMS (server based) and the diference is trully amazing\! We have easy and fast communcation with our colleagues, user friendly\!

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### "A Great Tool - Makes Property Management Much Easier" — 5.0/5

> **Eleni** | *01 May 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Overall, it’s a practical and reliable tool that improves efficiency without being complicated to use.
> 
> **Cons**: Some features could be more intuitive at first, but overall the system is easy to use once you get familiar with it.
> 
> t’s easy to use, reliable, and integrates well with our booking engine and channels. Whenever we needed support, the team was responsive and helpful.

Overall, Hotelizer has been a valuable tool for managing our properties more efficiently.

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### "Dissapointing" — 2.0/5

> **Lefteris** | *26 April 2025* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Cloud system accessible everywhere
> 
> **Cons**: Lacks routing.

Its complicated and easy to make mistakes and very time consuming to do manually every single invoice.
> 
> Lacks vital information and tools to make it easy to use.

Feels like it was made by someone that has never worked in hotels at all.

-----

### "Hotelizer PMS: Efficient, User-Friendly" — 5.0/5

> **Vaggelis** | *28 March 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: User-friendly, real-time updates, seamless channel integration, and efficient automation.
> 
> **Cons**: Limited customization, occasional performance lag, and a steep learning curve for new users.
> 
> Overall, it’s a reliable, efficient PMS with great features for managing reservations, billing, and guest communication. Some areas, like customization, could improve, but it streamlines operations well.

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### "User-Friendly and Efficient PMS with Strong Features" — 5.0/5

> **Christos** | *31 March 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I like Hotelizer for its user-friendly interface, strong reservation management, OTA integrations, great support, and detailed reports.
> 
> **Cons**: challenges with system transitions, occasional integration issues
> 
> Hotelizer offers a smooth, user-friendly experience with strong reservation management, OTA integration, and great support. While there are some integration challenges, it’s a reliable and efficient PMS overall

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1029447/hotelizer-pms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251146/Hotelizer-PMS/> |
| en-AE | <https://www.capterra.ae/software/1029447/hotelizer-pms> |
| en-AU | <https://www.capterra.com.au/software/1029447/hotelizer-pms> |
| en-CA | <https://www.capterra.ca/software/1029447/hotelizer-pms> |
| en-GB | <https://www.capterra.co.uk/software/1029447/hotelizer-pms> |
| en-IE | <https://www.capterra.ie/software/1029447/hotelizer-pms> |
| en-IL | <https://www.capterra.co.il/software/1029447/hotelizer-pms> |
| en-IN | <https://www.capterra.in/software/1029447/hotelizer-pms> |
| en-NZ | <https://www.capterra.co.nz/software/1029447/hotelizer-pms> |
| en-SG | <https://www.capterra.com.sg/software/1029447/hotelizer-pms> |
| en-ZA | <https://www.capterra.co.za/software/1029447/hotelizer-pms> |

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