---
description: Learn more about Ivy price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ivy Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Ivy](/software/1027984/ivy)

# Ivy

Canonical: https://www.capterra.co.za/software/1027984/ivy

> Chatbots with a Higher IQ: AI for 24/7 support. Deployable on web, over SMS, voice, email. Less work, happier customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Ivy?

Ivy has traditionally targeted higher education, however, based on its recent improvements and use of the GPT algorithm, IvyQuantum can be used for any customer-facing organization.

## About the vendor

- **Company**: Ivy.ai

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- Automated Responses
- Chatbot
- Customer Support
- Natural Language Processing

## Integrations (3 total)

- Canvas
- Ellucian
- Ellucian Student

## Category

- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Higher Education Software](https://www.capterra.co.za/directory/30913/higher-education/software)
- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Birdeye](https://www.capterra.co.za/software/152997/birdeye) — 4.7/5 (702 reviews)
3. [SAS Viya](https://www.capterra.co.za/software/1043140/sas-viya) — 4.4/5 (12 reviews)
4. [ChatBot](https://www.capterra.co.za/software/166420/chatbot) — 4.6/5 (66 reviews)
5. [Freshchat](https://www.capterra.co.za/software/158117/freshchat) — 4.1/5 (115 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1027984/ivy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/249588/Ivy/> |
| en-AE | <https://www.capterra.ae/software/1027984/ivy> |
| en-AU | <https://www.capterra.com.au/software/1027984/ivy> |
| en-CA | <https://www.capterra.ca/software/1027984/ivy> |
| en-GB | <https://www.capterra.co.uk/software/1027984/ivy> |
| en-IE | <https://www.capterra.ie/software/1027984/ivy> |
| en-IL | <https://www.capterra.co.il/software/1027984/ivy> |
| en-IN | <https://www.capterra.in/software/1027984/ivy> |
| en-NZ | <https://www.capterra.co.nz/software/1027984/ivy> |
| en-SG | <https://www.capterra.com.sg/software/1027984/ivy> |
| en-ZA | <https://www.capterra.co.za/software/1027984/ivy> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Ivy","description":"Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for higher education, healthcare, government, and the private sector, providing an enriched feature set that amplifies information access, slashes staff workload, and elevates operational efficiency through 24/7 autonomous omnichannel support. With cutting-edge AI, Ivy's chatbots orchestrate personalized, conversational assistance across web, SMS, voice, and email, reshaping support interactions into seamless, intelligent conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2f98460b-0688-4e73-b243-84f02b77a068.png","url":"https://www.capterra.co.za/software/1027984/ivy","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1027984/ivy#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/1027984/ivy#faqs","mainEntity":[{"name":"What Is Ivy?","@type":"Question","acceptedAnswer":{"text":"Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for higher education, healthcare, government, and the private sector, providing an enriched feature set that amplifies information access, slashes staff workload, and elevates operational efficiency through 24/7 autonomous omnichannel support. With cutting-edge AI, Ivy's chatbots orchestrate personalized, conversational assistance across web, SMS, voice, and email, reshaping support interactions into seamless, intelligent conversations.","@type":"Answer"}},{"name":"Who Uses Ivy?","@type":"Question","acceptedAnswer":{"text":"Ivy has traditionally targeted higher education, however, based on its recent improvements and use of the GPT algorithm, IvyQuantum can be used for any customer-facing organization.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Ivy","position":3,"item":"/software/1027984/ivy","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/1027984/ivy#breadcrumblist"}]}
</script>
