---
description: Learn more about Microsoft Forms price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Forms Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/33235/form-builder/software) > [Microsoft Forms](/software/1025299/microsoft-forms)

# Microsoft Forms

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> A cloud-based data collection application that helps organizations collect feedback information in real-time through forms and surveys.
> 
> Verdict: Rated **4.6/5** by 321 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft Forms?

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 321 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- Customizable Forms
- Customizable Templates
- Feedback Management
- Forms Creation & Design
- Forms Management
- Live Results Sharing
- Survey/Poll Management
- Template Management

## Integrations (4 total)

- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams

## Support Options

- Email/Help Desk
- Chat

## Category

- [Form Builder Software](https://www.capterra.co.za/directory/33235/form-builder/software)

## Related Categories

- [Form Builder Software](https://www.capterra.co.za/directory/33235/form-builder/software)
- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)
- [Polling Software](https://www.capterra.co.za/directory/31220/polling/software)
- [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software)

## Alternatives

1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (945 reviews)
2. [UmfrageOnline](https://www.capterra.co.za/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
3. [Google Forms](https://www.capterra.co.za/software/176571/google-forms) — 4.7/5 (11365 reviews)
4. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
5. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2795 reviews)

## Reviews

### "EASY TO USE APP" — 5.0/5

> **nomthandazo** | *19 August 2024* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: what I like about the app is that its good to get feedback , I its good for RSVP for a meeting on teams.
> 
> **Cons**: On certain phones if you have to upload a file it wont work and you have to use a laptop.
> 
> So I always use this app at varsity because with RSVP and surveys they use this app a lot, I had a challenge with uploading a document recently.

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### "Walking in the light" — 5.0/5

> **Verified Reviewer** | *16 April 2024* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: User-friendly and time saving tool for professionals.
> 
> **Cons**: Inability to open a new window while opening the current one.
> 
> Impressive and life changing experience.

-----

### "Good resource" — 5.0/5

> **Victoria** | *15 March 2026* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Microsoft forms is it stands by the Microsoft office name of always being excellent quality and reliability.
> 
> **Cons**: There is not anything I liked least about Microsoft forms. I actually did not have any issues or complaints or concerns.
> 
> My overall experience with Microsoft forms was good and I would recommend others to get the product.

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### "Thumbs Up for Microsoft Forms\!" — 5.0/5

> **Verified Reviewer** | *29 November 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: My district uses Microsoft products, but students tend to know more about Google than Microsoft Forms is luckily very user friendly, and anyone who has used Google Forms can easily figure out how to use Microsoft Forms.
> 
> **Cons**: I honestly wish that it would create a QR code.  I recently helped a colleague make a form to use for her caring closet, and I had to use a separate app to make the QR code.
> 
> I like it\!  My students used it to create surveys for their social media use project in psychology class.  It was a great tool to use to collect their data

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### "super easy" — 5.0/5

> **Stacie** | *26 March 2026* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Microsoft forms is a software that helps us in creating clean surveys and data collection forms. This tool help us in creating one of the simplest questionnaires that we have worked on till now.
> 
> **Cons**: it works on a basic structure so for checking out complex data and other detailed analysis we need to do extra work outside the platform and while trying to customize the design the options start feeling very limited.
> 
> As I have been using it for more than 3 years now and this software helped us in making sure that each response is collected and organized automatically.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1025299/microsoft-forms)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1025299/microsoft-forms> |
| de-AT | <https://www.capterra.at/software/1025299/microsoft-forms> |
| de-CH | <https://www.capterra.ch/software/1025299/microsoft-forms> |
| en | <https://www.capterra.com/p/246649/Microsoft-Forms/> |
| en-AE | <https://www.capterra.ae/software/1025299/microsoft-forms> |
| en-AU | <https://www.capterra.com.au/software/1025299/microsoft-forms> |
| en-CA | <https://www.capterra.ca/software/1025299/microsoft-forms> |
| en-GB | <https://www.capterra.co.uk/software/1025299/microsoft-forms> |
| en-IE | <https://www.capterra.ie/software/1025299/microsoft-forms> |
| en-IL | <https://www.capterra.co.il/software/1025299/microsoft-forms> |
| en-IN | <https://www.capterra.in/software/1025299/microsoft-forms> |
| en-NZ | <https://www.capterra.co.nz/software/1025299/microsoft-forms> |
| en-SG | <https://www.capterra.com.sg/software/1025299/microsoft-forms> |
| en-ZA | <https://www.capterra.co.za/software/1025299/microsoft-forms> |
| fr | <https://www.capterra.fr/software/1025299/microsoft-forms> |
| fr-BE | <https://fr.capterra.be/software/1025299/microsoft-forms> |
| fr-CA | <https://fr.capterra.ca/software/1025299/microsoft-forms> |
| fr-LU | <https://www.capterra.lu/software/1025299/microsoft-forms> |
| ja | <https://www.capterra.jp/software/1025299/microsoft-forms> |

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