---
description: Learn more about BSI Customer Suite price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BSI Customer Suite Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [BSI Customer Suite](/software/1023971/bsi-customer-suite)

# BSI Customer Suite

Canonical: https://www.capterra.co.za/software/1023971/bsi-customer-suite

> All-in-one customer experience solution that helps with relationship management, customer experience, AI, and customer data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses BSI Customer Suite?

Designed for midsize businesses within the retail, banking, insurance, investment banking, utilities, and health/fitness industries.

## About the vendor

- **Company**: BSI Business Systems Integration AG
- **Location**: Baar, Switzerland
- **Founded**: 1996

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Activity Dashboard
- Appointment Management
- CRM
- Campaign Management
- Client Tracking
- Contact Management
- Contract/License Management
- Customer Database
- Customer Segmentation
- Data Import/Export
- Document Storage
- Email Management
- Email Marketing
- For Financial Institutions
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Multi-Channel Marketing
- Patient Communications
- Personalization
- Pipeline Management
- Predictive Analytics
- Project Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Approval
- Sales Pipeline Management
- Segmentation
- Task Management
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Financial CRM Software](https://www.capterra.co.za/directory/30562/financial-crm/software)
- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)
- [Real Estate CRM Software](https://www.capterra.co.za/directory/30926/real-estate-crm/software)
- [Healthcare CRM Software](https://www.capterra.co.za/directory/30976/healthcare-crm/software)

## Alternatives

1. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews)
4. [Spotler CRM](https://www.capterra.co.za/software/88929/really-simple-systems-crm) — 4.4/5 (453 reviews)
5. [Freshsales](https://www.capterra.co.za/software/155563/freshsales) — 4.5/5 (621 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1023971/bsi-customer-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241854/BSI-Customer-Suite/> |
| en-AE | <https://www.capterra.ae/software/1023971/bsi-customer-suite> |
| en-AU | <https://www.capterra.com.au/software/1023971/bsi-customer-suite> |
| en-CA | <https://www.capterra.ca/software/1023971/bsi-customer-suite> |
| en-GB | <https://www.capterra.co.uk/software/1023971/bsi-customer-suite> |
| en-IE | <https://www.capterra.ie/software/1023971/bsi-customer-suite> |
| en-IL | <https://www.capterra.co.il/software/1023971/bsi-customer-suite> |
| en-IN | <https://www.capterra.in/software/1023971/bsi-customer-suite> |
| en-NZ | <https://www.capterra.co.nz/software/1023971/bsi-customer-suite> |
| en-SG | <https://www.capterra.com.sg/software/1023971/bsi-customer-suite> |
| en-ZA | <https://www.capterra.co.za/software/1023971/bsi-customer-suite> |
| es | <https://www.capterra.es/software/1023971/bsi-customer-suite> |
| es-AR | <https://www.capterra.com.ar/software/1023971/bsi-customer-suite> |
| es-CL | <https://www.capterra.cl/software/1023971/bsi-customer-suite> |
| es-CO | <https://www.capterra.co/software/1023971/bsi-customer-suite> |
| es-CR | <https://www.capterra.co.cr/software/1023971/bsi-customer-suite> |
| es-DO | <https://www.capterra.do/software/1023971/bsi-customer-suite> |
| es-EC | <https://www.capterra.ec/software/1023971/bsi-customer-suite> |
| es-MX | <https://www.capterra.mx/software/1023971/bsi-customer-suite> |
| es-PA | <https://www.capterra.com.pa/software/1023971/bsi-customer-suite> |
| es-PE | <https://www.capterra.pe/software/1023971/bsi-customer-suite> |
| fr | <https://www.capterra.fr/software/1023971/bsi-customer-suite> |
| fr-BE | <https://fr.capterra.be/software/1023971/bsi-customer-suite> |
| fr-CA | <https://fr.capterra.ca/software/1023971/bsi-customer-suite> |
| fr-LU | <https://www.capterra.lu/software/1023971/bsi-customer-suite> |

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