--- description: Learn more about Fuzey price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Fuzey Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [Fuzey](/software/1023444/fuzey) # Fuzey Canonical: https://www.capterra.co.za/software/1023444/fuzey Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1023444/fuzey?page=2) > Fuzey offers an all-in-one inbox through which SMEs can respond to leads, manage their bookings, send invoices, and boost their reviews > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Fuzey? Fuzey serves service-based local businesses across the UK, Ireland, and North America. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Fuzey ## Commercial Context - **Starting Price**: £89,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Fuzey's all-inclusive pricing starts at GBP 89/- per month with a 30-day money back guarantee. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, United Kingdom, United States ## Features - Activity Dashboard - Appointment Management - Automated Scheduling - CRM - Calendar Management - Communication Management - Content Management - Customer History - Customizable Forms - Email Management - Feedback Management - Interaction Tracking - Multi-Channel Communication - Negative Feedback Management - Online Payments - Recurring Appointments - Reporting/Analytics - Response Management - Review Monitoring - Review Notification - Template Management - Third-Party Integrations - Visual Analytics - Website Integration - Workflow Management ## Integrations (4 total) - Facebook Business Suite - Google Maps - Stripe - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.capterra.co.za/directory/31024/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.capterra.co.za/directory/31024/review-management/software) - [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software) - [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software) - [Appointment Scheduling Software](https://www.capterra.co.za/directory/30757/appointment-scheduling/software) ## Alternatives 1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Jobber](https://www.capterra.co.za/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Weave](https://www.capterra.co.za/software/141842/weave) — 4.3/5 (668 reviews) 4. [HoneyBook](https://www.capterra.co.za/software/162588/honeybook) — 4.7/5 (678 reviews) 5. [Thryv](https://www.capterra.co.za/software/156926/thryv) — 4.2/5 (505 reviews) ## Reviews ### "Amazing" — 5.0/5 > **Debbie** | *07 April 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Surveys \& Feedback with Fuzey are amazing, It takes less than 30 seconds for us to send a SMS to a customer asking if they would leave us a Google Review, this brings the customer straight to our Google Business page, meaning no fuss or effort for our customers. We have seen an increase in Google Reviews from utilizing this aspect of Fuzey. Chat/Messaging in Fuzey is seamless, All communications are stored for easy viewing and follow up. Fuzey allows us to communicate with customers via instant messaging. This has a positive effect on my workload and also opens a new door of communication to our customers. > > **Cons**: There is nothing not to like, \[SENSITIVE CONTENT\] is so efficient to help us amend any area's we may need. > > Our overall experience with Fuzey has been great. \[SENSITIVE CONTENT\] has helped us so much to start us up and continuously checks in with us to ensure we are getting the maximum benefit from the platform, Thank you \[SENSITIVE CONTENT\] :) ----- ### "Cannot live without it\!" — 5.0/5 > **Charlotte** | *09 June 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Overall, this software has allowed me to put my energy into growing and maintaining my business, rather than stressing and merely “managing” at the previous level. Who knew one piece of software could reduce stress on this level. > > **Cons**: Optional tipping transactions and client information forms would be great\! > > Everything was a stressful and ill maintained mess, now everything is organised. ----- ### "Crucial for streamlining my business\!" — 5.0/5 > **Michael** | *04 February 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: An easy to use platform with a LOT of potential. I use WhatsApp to communicate with every customer through Fuzeys platform, from receiving photos for quoting, booking installations and sending review requests. Call recordings and voicemails sent to my inbox through WhatsApp so I can reply with message templates instantly after the call, or reply to missed calls. Payment requests via card or BACS payments are very impressive with an instant invoice generated in my Xero account. Most importantly the ability to easily send Google review requests to each customer, then receive review reports from Fuzey each week. > > **Cons**: Looking forward to an app for easier mobile use and better notifications, and the release of the remaining features\! > > The team are incredible, as a new business when I first joined Fuzey I learned a lot from them in regards to customer service and customer management. The whole onboarding experience was really great and shout out to \[SENSITIVE CONTENT\] for the ongoing technical support\! ----- ### "Review of our experience using Fuzey" — 5.0/5 > **Killian** | *18 January 2022* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: We started using Fuzey as a streamlined and professional way to engage with our customers that also ensured that each member of our team was familiar with what was being discussed. The overall feedback from each team member with regards to Fuzey has been incredibly positive with as late as this morning a team member saying “ Fuzey is one of the best things we have introduced in years. “ It provides an easy way for customers to send us images of the problems and messaging us to arrange call out appointments. Fuzey has definitely streamlined and made our customer enagagement a lot more professional. > > **Cons**: There are some limiting factors but overall these are minor details. Nor being able to send text to a customer on WhatsApp without them messaging you first is a slight limiting factor as you must send a template message first. Any of the other factors I would imagine will be resolved once the app is released. > > Fuzey support has been incredibly responsive and supportive. Anytime we contacted them they were top class. They took on board any constructive criticism we passed them. ----- ### "Streamlining customer support" — 5.0/5 > **Lloyd** | *06 June 2022* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Able to allow all staff to interact and reply to customers via a single number > > **Cons**: 24hour cut off to replies on whats app is problematic for us. > > Very positive. Highly recommend. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1023444/fuzey?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1023444/fuzey) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data