---
description: Learn more about Ozonetel price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ozonetel Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Ozonetel](/software/1023229/ozonetel)

# Ozonetel

Canonical: https://www.capterra.co.za/software/1023229/ozonetel

> Ozonetel is a cloud call center software providing auto dialers, IVR, call routing, omnichannel support, and AI bots for call centers.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ozonetel Communications
- **Location**: Milpitas, US
- **Founded**: 2007

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Alternatives

1. [AT\&T Contact Center](https://www.capterra.co.za/software/1024528/att-contact-center) — 5.0/5 (3 reviews)
2. [ICTContact](https://www.capterra.co.za/software/191194/ictcontact) (0 reviews)

## Reviews

### "One of the best Cloud Telephony" — 5.0/5

> **Sunil** | *15 February 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The team is very nimble to accommodate any reasonable customizations. The purely cloud solution eliminates the need for on-prem installation or maintenance. One of the best call routing solutions that can be integrated with your CRM to identify the customer, classify them and route them to the right team.
> 
> **Cons**: Both the platform and the team are robust to customize any changes needed for the business. So far haven't seen any limitations.

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### "A User friendly calling application" — 5.0/5

> **Bala** | *27 August 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Easily accessible, Friendly layout. All options are clearly visible.
> 
> **Cons**: None as such which needs improvement, the application is fine as of now.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1023229/ozonetel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/241112/Ozonetel/> |
| en-AE | <https://www.capterra.ae/software/1023229/ozonetel> |
| en-AU | <https://www.capterra.com.au/software/1023229/ozonetel> |
| en-CA | <https://www.capterra.ca/software/1023229/ozonetel> |
| en-GB | <https://www.capterra.co.uk/software/1023229/ozonetel> |
| en-IE | <https://www.capterra.ie/software/1023229/ozonetel> |
| en-IL | <https://www.capterra.co.il/software/1023229/ozonetel> |
| en-IN | <https://www.capterra.in/software/1023229/ozonetel> |
| en-NZ | <https://www.capterra.co.nz/software/1023229/ozonetel> |
| en-SG | <https://www.capterra.com.sg/software/1023229/ozonetel> |
| en-ZA | <https://www.capterra.co.za/software/1023229/ozonetel> |

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