---
description: Learn more about SmartInbox price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartInbox Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [SmartInbox](/software/1022911/smartinbox)

# SmartInbox

Canonical: https://www.capterra.co.za/software/1022911/smartinbox

> SmartInbox is a customer communication app that centralizes all incoming messages from social and other channels in a single spot.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: User.com
- **Location**: Warsaw, Poland
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$9,00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Poland

## Features

- Autoresponders
- CRM
- Chat/Messaging
- Customer History
- Interaction Tracking
- Multi-Channel Communication
- Personalization
- Real-time Consumer-facing Chat
- Template Management
- Third-Party Integrations

## Integrations (7 total)

- Facebook Business Suite
- Futr
- Instagram
- Shopify
- Shopify Plus
- WooCommerce
- Zapier

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.capterra.co.za/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Text Request](https://www.capterra.co.za/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews)
4. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Tidio](https://www.capterra.co.za/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1022911/smartinbox)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1022911/smartinbox> |
| de-AT | <https://www.capterra.at/software/1022911/smartinbox> |
| de-CH | <https://www.capterra.ch/software/1022911/smartinbox> |
| en | <https://www.capterra.com/p/240762/SmartInbox/> |
| en-AE | <https://www.capterra.ae/software/1022911/smartinbox> |
| en-AU | <https://www.capterra.com.au/software/1022911/smartinbox> |
| en-CA | <https://www.capterra.ca/software/1022911/smartinbox> |
| en-GB | <https://www.capterra.co.uk/software/1022911/smartinbox> |
| en-IE | <https://www.capterra.ie/software/1022911/smartinbox> |
| en-IL | <https://www.capterra.co.il/software/1022911/smartinbox> |
| en-IN | <https://www.capterra.in/software/1022911/smartinbox> |
| en-NZ | <https://www.capterra.co.nz/software/1022911/smartinbox> |
| en-SG | <https://www.capterra.com.sg/software/1022911/smartinbox> |
| en-ZA | <https://www.capterra.co.za/software/1022911/smartinbox> |
| it | <https://www.capterra.it/software/1022911/smartinbox> |
| ja | <https://www.capterra.jp/software/1022911/smartinbox> |
| pl | <https://www.capterra.pl/software/1022911/smartinbox> |
| tr | <https://www.capterra.web.tr/software/1022911/smartinbox> |

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