---
description: Learn more about Syften price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Syften Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/31028/social-media-monitoring/software) > [Syften](/software/1022711/syften)

# Syften

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> We help you find new customers and support existing ones on Reddit and other forums.
> 
> Verdict: Rated **4.9/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Syften?

Startups that want to reply to people online.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 11 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Syften

## Commercial Context

- **Starting Price**: US$8,29
- **Pricing model**:  (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Poland

## Features

- Real-Time Notifications
- Reputation Management

## Support Options

- Email/Help Desk
- Chat

## Category

- [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software)

## Alternatives

1. [Brand24](https://www.capterra.co.za/software/149054/brand24) — 4.7/5 (254 reviews)
2. [BigSpy](https://www.capterra.co.za/software/203036/bigspy) — 4.8/5 (2484 reviews)
3. [BrandMentions](https://www.capterra.co.za/software/1017713/brandmentions) — 5.0/5 (63 reviews)
4. [Agorapulse](https://www.capterra.co.za/software/123971/agorapulse) — 4.6/5 (713 reviews)
5. [Hootsuite](https://www.capterra.co.za/software/121701/hootsuite) — 4.4/5 (3795 reviews)

## Reviews

### "Syften is a true social listening tool" — 5.0/5

> **Charlie** | *08 March 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: We are able to track keywords and brand mentions inside Reddit. We also connected Syften to Slack, so receiving notifications fits into our existing workflow.
> 
> **Cons**: There are no cons to mention at this time
> 
> We were trying to find a true social listening tool to track online discussions, but most tools these days are extremely expensive and don't track online communities. We were very happy to discover that Syften allows us to achieve exactly what we were trying to accomplish.

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### "Excellent service and return on our monthly fee" — 5.0/5

> **Michael** | *15 December 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: I check Syften daily to find out how our brand name (we are a startup) is growing across social media and online forums. The results are fantastic: public mentions boost our team morale, allows us to interact with our customers where they are, and we even include Syften mentions in our marketing material as evidence of our growth and interest from consumers. I also appreciate how the Syften team responds to our requests. For example, we wanted them to add some more sources that are specific to our industry, and the turn-around time was just a few days\!I love checking Syften every morning for our fresh mentions.
> 
> **Cons**: Maybe there are some small improvements around summarizing/aggregating the same threads in some way.
> 
> I highly recommend Syften, in fact it's probably the only vendor I actively recommend to people without them asking about it.

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### "Syften - easy to use" — 4.0/5

> **Ola** | *25 February 2022* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: Once set up, Syften is extremely easy to use and reliable
> 
> **Cons**: At times the mentions that get pulled are incorrect, this rarely occurs.
> 
> Overall experience is great

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### "Simple and reliable" — 5.0/5

> **Matt** | *15 December 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I'm glad I found Syften. It's so easy to use - I just set it up and forget about it. It quietly monitors my keywords in the background, and the daily emails regularly alert me to actionable items that meet my given criteria. It's been a huge time saver for me, and I've been really impressed with how well it works. I would definitely recommend this product to anyone looking for a reliable, easy-to-use solution to monitor keywards online.
> 
> **Cons**: There's always room for improvement with any software product. A couple cons to the current solution are: 1) There's no way to schedule what time you receive the daily email alerts; 2) There's no option for applying filter subsets (keywords + operands) globally to all filters, which can be a minor pain if you have a lot of filters and need to tweak a filter that applies to them all.

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### "A cost effective monitor for user groups and communities of practice with unique search features." — 5.0/5

> **Sean** | *25 February 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it provides a compact and powerful language for framing standing search queries. I can immediately test a new query against a cache of existing comments to get feedback on the quality of results. The daily report is compact so that multiple identical posts are cleverly summarized into a single reference.
> 
> **Cons**: A full search of twitter and LinkedIn would be helpful but I understand those services resist external search.
> 
> It's a very useful service that keeps me up to date on new opportunities and trends in key technology niches that I need to monitor.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1022711/syften)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/240533/Syften/> |
| en-AE | <https://www.capterra.ae/software/1022711/syften> |
| en-AU | <https://www.capterra.com.au/software/1022711/syften> |
| en-CA | <https://www.capterra.ca/software/1022711/syften> |
| en-GB | <https://www.capterra.co.uk/software/1022711/syften> |
| en-IE | <https://www.capterra.ie/software/1022711/syften> |
| en-IL | <https://www.capterra.co.il/software/1022711/syften> |
| en-IN | <https://www.capterra.in/software/1022711/syften> |
| en-NZ | <https://www.capterra.co.nz/software/1022711/syften> |
| en-SG | <https://www.capterra.com.sg/software/1022711/syften> |
| en-ZA | <https://www.capterra.co.za/software/1022711/syften> |

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