---
description: Learn more about Access Legal price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Access Legal Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/20040/legal-case-management/software) > [Access Legal](/software/1022520/access-legal)

# Access Legal

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> Award-winning legal case management software designed to let your fee earners access the right information at the right time.
> 
> Verdict: Rated **2.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Access Legal?

Access Legal case management software is used by 40,000 users across 3,800 firms in the UK ranging from law firms, in-house legal teams and local authorities and central government.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.8/5** | 6 Reviews |
| Ease of Use | 3.2/5 | Based on overall reviews |
| Customer Support | 1.8/5 | Based on overall reviews |
| Value for Money | 2.4/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Access Group
- **Location**: Colchester, UK
- **Founded**: 1996

## Commercial Context

- **Pricing Details**: Please contact us for a free consultation and pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Guernsey, Isle of Man, Jersey, United Kingdom

## Features

- Access Controls/Permissions
- Billing & Invoicing
- CRM
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Compliance Management
- Conflict Management
- Document Capture
- Document Generation
- Document Management
- Document Storage
- Electronic Payments
- Electronic Signature
- Expense Tracking
- For Legal Professionals
- Full Text Search
- Legal Case Management
- Reporting & Statistics
- Task Management
- Third-Party Integrations
- Time Tracking
- Trust Accounting
- Version Control
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Legal Case Management Software](https://www.capterra.co.za/directory/20040/legal-case-management/software)

## Related Categories

- [Legal Case Management Software](https://www.capterra.co.za/directory/20040/legal-case-management/software)
- [Law Practice Management Software](https://www.capterra.co.za/directory/20038/law-practice-management/software)
- [Legal Document Management Software](https://www.capterra.co.za/directory/10049/legal-document-management/software)
- [Legal Billing Software](https://www.capterra.co.za/directory/20039/legal-billing/software)

## Alternatives

1. [Clio](https://www.capterra.co.za/software/105428/clio) — 4.7/5 (1691 reviews)
2. [Amberlo](https://www.capterra.co.za/software/162674/amberlo) — 4.7/5 (110 reviews)
3. [QuickBooks Online](https://www.capterra.co.za/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
4. [PracticePanther Legal Software](https://www.capterra.co.za/software/140231/practicepanther-legal-software) — 4.7/5 (523 reviews)
5. [CARET Legal](https://www.capterra.co.za/software/144573/CARET-Legal) — 4.5/5 (155 reviews)

## Reviews

### "Scott’s review" — 4.0/5

> **Scott** | *22 August 2021* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: The way it can sync across many computers
> 
> **Cons**: That you have to depend if the WiFi signal strength of the place the platform is ran

-----

### "Church for All People" — 5.0/5

> **Spencer** | *04 December 2020* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: This software is most accessible for churches including preparing worship slides, teaching material and updates. Ease of use, font and format features make this software excellent.
> 
> **Cons**: At times the downloading content in the app doesn’t always connect my presentation but overall this is a good resource.
> 
> Solving online live streaming issues with ease and making church available for all.

-----

### "Becoming disillusioned" — 3.0/5

> **Paul** | *22 March 2021* | Law Practice | Recommendation rating: 3.0/10
> 
> **Pros**: It provided a groundbreaking case management system for solicitors companies of all sizes. I have used it almost since the product came on the market. It works and provides efficiencies across a number of areas of legal practice, not restricted to the law, put to matters such as account/finance/practice management
> 
> **Cons**: It is complicated to adapt and requires programming skills from a staff member, Or a specialist employee/IT technician with knowledge of pro claim. There appear to be better solutions on the market which are easier to use, which also provide better value. Proclaim requires a monthly support fee which is extremely expensive and has been ramping up without justification year after year, whilst at the same time reducing the level of support provided by Eclipse
> 
> Excellent, at first, but has become increasingly disappointing and exploitative of a client base that cannot easily switch case management systems without a great deal of expense and time. I feel I am stuck with a company that knows I will find it difficult to move on and intends to exploit that position by squeezing as much cash out of me for support fees, whilst reducing the support it provides.

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### "Very disappointed with the software" — 2.0/5

> **Verified Reviewer** | *09 January 2019* | Law Practice | Recommendation rating: 2.0/10
> 
> **Pros**: The functionality of the software is good. It has a huge amount of capability. The workflows are good, but you have to work out where to put the data for it really work properly. The Report on Title functionality within the Conveyancing module is probably one of its best features.
> 
> **Cons**: The customer support is dreadful. You frequently have to wait days if not weeks for issues to be resolved. Even then you find the job has not been completed. They also do not communicate internally at all.

Every time you want to improve the software to make it more suited to your firm's needs it is incredibly expensive. It makes you question what you actually pay the support for. 

You have to update your forms manually yourself.

This software is allegedly suitable for firms of all shapes and sizes. However, unless you are a large firm with a large budget with an IT department who can make the relevant updates, avoid it\!

The accounts package is overly complicated especially compared to modern software like Xero.
> 
> I regret changing to this product. The whole process has been unnecessarily complicated, arduous and stressful.

-----

### "Awful. Avoid at all cost" — 1.0/5

> **Riffat** | *14 November 2022* | Law Practice | Recommendation rating: 0.0/10
> 
> **Pros**: The workflow feature it good.  Apart from this
> 
> **Cons**: Everything.  I think the concept is great but that is where it stops. Incompetent at all levels and once tied in they don’t care.
> 
> Dreadful

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1022520/access-legal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/240324/Access-Legal/> |
| en-AE | <https://www.capterra.ae/software/1022520/access-legal> |
| en-AU | <https://www.capterra.com.au/software/1022520/access-legal> |
| en-CA | <https://www.capterra.ca/software/1022520/access-legal> |
| en-GB | <https://www.capterra.co.uk/software/1022520/access-legal> |
| en-IE | <https://www.capterra.ie/software/1022520/access-legal> |
| en-IL | <https://www.capterra.co.il/software/1022520/access-legal> |
| en-IN | <https://www.capterra.in/software/1022520/access-legal> |
| en-NZ | <https://www.capterra.co.nz/software/1022520/access-legal> |
| en-SG | <https://www.capterra.com.sg/software/1022520/access-legal> |
| en-ZA | <https://www.capterra.co.za/software/1022520/access-legal> |

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