---
description: Learn more about MarketSurge price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MarketSurge Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [MarketSurge](/software/1021748/marketsurge)

# MarketSurge

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> MarketSurge is an all-in-one lead interaction management platform to capture, nurture and close leads.
> 
> Verdict: Rated **5.0/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 13 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: MarketSurge

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- A/B Testing
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Autoresponders
- Billing & Invoicing
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Chat/Messaging
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Interaction Tracking
- Lead Capture
- Lead Management
- Lead Segmentation
- Live Chat
- Marketing Automation
- Multi-Channel Communication
- Multi-Channel Marketing
- Performance Metrics
- Personalization
- Pipeline Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Sales Reports
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Visual Analytics
- Workflow Management

## Category

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Photography Studio Software](https://www.capterra.co.za/directory/30594/photography-studio/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Lead Generation Software](https://www.capterra.co.za/directory/30963/lead-generation/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews)
3. [Intercom](https://www.capterra.co.za/software/134347/intercom) — 4.5/5 (1131 reviews)
4. [Keap](https://www.capterra.co.za/software/76390/infusionsoft) — 4.1/5 (1298 reviews)
5. [EngageBay CRM](https://www.capterra.co.za/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "Feature rich lead management" — 5.0/5

> **Sean** | *11 November 2021* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: Marketsurge comes in at a great price for everything it has. Before you would have had to use at least three services to get the automation, messaging, and crm that you get in one with marketsurge. Customer service is outstanding. It’s very feature rich even though I haven’t used all of it and the automations work well.
> 
> **Cons**: It can have a bit of a learning curve if you want to get everything out of all the more advanced features. I’m fairly inexperienced with some of this stuff. They have good videos and good customer service but if you are newer to some of this tech it can take a bit to learn.
> 
> Overall Marketsurge has been great and done everything I needed it to.

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### "All in one CRM" — 5.0/5

> **Dilay** | *04 May 2022* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: MarketSurge has a powerful dashboard with an advance communication management module where I can auto-respond in all campaigns.
> 
> **Cons**: MarketSurge could be cheaper in terms of pricing aspect, this would increase the price-performance ratio of MarketSurge according to the other competitors in the market.
> 
> Everything is quite fine so far, MarketSurge definitely has an advance feature set for customer interaction management.

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### "We love Market Surge\!" — 5.0/5

> **Lindsey** | *12 November 2021* | Photography | Recommendation rating: 10.0/10
> 
> **Pros**: I love that all my communication (phone calls, texts, emails) are on one thread with each client or contractor that I work with.  I love that I can set up templates and campaigns with automation.  I like the task feature.  It's great that it integrates with Facebook Messenger as well.
> 
> **Cons**: It is a little hard to learn how to use everything it has to offer.  An easier user experience would be preferred.

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### "Changed my life\!" — 5.0/5

> **Nina** | *12 November 2021* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: Everything is in one place, I can talk to people through fb, Instagram, email and text without having to change browsers or apps on my phone. I can give tags, move them in the pipeline and take notes all in one place.
> 
> **Cons**: Sometimes the email function is a little funky, my replies will get sent to spam, etc.
> 
> 10/10 - Made my life so much easier

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### "I'd be LOST without this application" — 5.0/5

> **Hillary** | *11 November 2021* | Photography | Recommendation rating: 10.0/10
> 
> **Pros**: This software helps contact my leads immediately  - so that i don't have to be online to respond instantly.  Helps me live a life where i don't live by my leads.  I would legit be lost without it.  5-20 leads a day - YOU need this product.
> 
> **Cons**: I have nothing bad to say about market surge. Perhaps some better notes tracking \!
> 
> Fantastic.  The people at Market Surge are top notch and always willing to help.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1021748/marketsurge)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/239520/MarketSurge/> |
| en-AE | <https://www.capterra.ae/software/1021748/marketsurge> |
| en-AU | <https://www.capterra.com.au/software/1021748/marketsurge> |
| en-CA | <https://www.capterra.ca/software/1021748/marketsurge> |
| en-GB | <https://www.capterra.co.uk/software/1021748/marketsurge> |
| en-IE | <https://www.capterra.ie/software/1021748/marketsurge> |
| en-IL | <https://www.capterra.co.il/software/1021748/marketsurge> |
| en-IN | <https://www.capterra.in/software/1021748/marketsurge> |
| en-NZ | <https://www.capterra.co.nz/software/1021748/marketsurge> |
| en-SG | <https://www.capterra.com.sg/software/1021748/marketsurge> |
| en-ZA | <https://www.capterra.co.za/software/1021748/marketsurge> |

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