---
description: Learn more about Sierra QMS price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Sierra QMS Price, Reviews & Features - Capterra South Africa 2026
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Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [Sierra QMS](/software/1015684/sierra-qms)

# Sierra QMS

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> SierraQMS is an easy to use, scalable SaaS system that automates regulatory compliance based on your organizational practices and tools
> 
> Verdict: Rated **4.9/5** by 13 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Sierra QMS?

Medical Device, Software as a Medical Device (SaMD), Biotech, Pharmaceutical, Digital Health, DTx and Clinical Research companies looking for an agile and efficient approach to quality and compliance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 13 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sierra Labs

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing based on User Tier. We offer Startup pricing and can be flexible. Email hello@sierralabs.com if you'd like a quote\! Free trial available, no credit card required.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Management
- Audit Trail
- Change Management
- Commenting/Notes
- Complaint Management
- Compliance Management
- Compliance Tracking
- Corrective and Preventive Actions (CAPA)
- Document Check-in/Check-out
- Document Coding & Control
- Document Management
- Equipment Management
- Incident Management
- Internal Controls Management
- Maintenance Management
- Mobile Access
- Monitoring
- Nonconformance Tracking
- Quality Control
- Reporting & Statistics
- Response Management
- Revision History
- Risk Analysis
- Risk Management
- Risk Scoring
- Root Cause Analysis
- Task Management
- Training Management
- Version Comparison
- Version Control
- Version Rollback
- Workflow Management

## Integrations (11 total)

- Asana
- AutoCAD
- Bitbucket
- Confluence
- GitHub
- GitLab
- Jira
- SolidWorks Premium
- TestRail
- Trello
- monday.com

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Quality Management Software](https://www.capterra.co.za/directory/30099/quality-management/software)

## Related Categories

- [Quality Management Software](https://www.capterra.co.za/directory/30099/quality-management/software)
- [Compliance Software](https://www.capterra.co.za/directory/30110/compliance/software)
- [Corrective and Preventive Action Software](https://www.capterra.co.za/directory/31343/corrective-and-preventive-action/software)
- [Document Version Control Software](https://www.capterra.co.za/directory/31421/document-version-control/software)
- [Document Control Software](https://www.capterra.co.za/directory/31197/document-control/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.capterra.co.za/software/148577/mastercontrol) — 4.5/5 (526 reviews)
2. [QT9 QMS](https://www.capterra.co.za/software/97557/qt9-quality-management) — 4.8/5 (117 reviews)
3. [Qualityze Suite](https://www.capterra.co.za/software/153199/qualityze-eqms-suite) — 4.9/5 (65 reviews)
4. [Intellect QMS AI](https://www.capterra.co.za/software/108528/intellect) — 4.6/5 (84 reviews)
5. [ManualMaster](https://www.capterra.co.za/software/198547/manualmaster) — 4.0/5 (1 reviews)

## Reviews

### "New to QMS" — 5.0/5

> **Amber** | *20 May 2022* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: We reviewed 7 QMS products and Sierra QMS seemed to be the most intuitive. It also had better functionality for software heavy products for integration to show traceability - many other QMS products don't have this.
> 
> **Cons**: That the user needs cannot be rearranged and that they are listed in a chronological order.
> 
> Great company, excellent expertise and would recommend 100%.

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### "Highly capable Quality Management System" — 5.0/5

> **Ashoi** | *21 March 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The QMS is very easy to use and navigate. The highly-configurable options allow the QMS administrator to create complex workflows with automation rules to handle the organization's business processes.&#10;From an end-user perspective, it's really easy to follow along the workflows when completing change orders or CAPAs.
> 
> **Cons**: The QMS could use some more robust data querying and reporting features.

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### "Sierra QMS" — 4.0/5

> **Ryan** | *21 March 2022* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: I found the training programs very helpful, made it very simple to setup new training plans and to assign the teams that would be participating, as well as monitor what trainings our teams had finished already.
> 
> **Cons**: I thought the help section could be improved, would be nice to possible see a list of common questions to improve the initial learning curve of the product.

-----

### "Opio QMS review" — 5.0/5

> **Michael** | *20 May 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The software ease of use and intuitive layout made sense.
> 
> **Cons**: Since we were building our QMS from scratch, perhaps access to other example QMS documents/layouts would be helpful.
> 
> It's been a great overall experience with Sierra as we've changed direction a couple times now and they are adaptive and understanding of our needs as we narrow in on our path to market.

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### "Sierra QMS for Startup Medical Device Company" — 5.0/5

> **Carrie** | *25 March 2022* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: Sierra QMS is Highly configurable.  We are able to customize it to our needs.  If it is not built in, it can be built.  Sierra developed a Risk Analysis module for us so we can track risks for CAPAs, Complaints, non conformances, etc.  With their platform, new modules are pretty quick to deploy.  You can essentially automate any kind of form that you want.&#10;&#10;It has more functionality than the competitors.  For example, there are built in Modules for Design and Hazard traceability.  Imagine no more complicated spreadsheets to maintain\!\!\!  &#10;&#10;I like the Supplier Management module.  You can email a link to a supplier and they can populate their supplier evaluation survey within Sierra QMS.&#10;&#10;I also like the CAPA module as you can customize the electronic forms and workflows.&#10;&#10;It is very easy to use as an admin and as an average user.  It takes very little training for a new user to get started due to the  intuitive UI.&#10;&#10;We found the pricing to be simple and competitive.
> 
> **Cons**: I wish I could export the raw data from the QMS so I can make ad hoc reports.  I hear this is coming soon though.&#10;It would be nice if you could collaborate on documents undergoing a change order within the software.
> 
> Sierra is so much more than a document retention system.  There is a lot of built in functionality.  We can automate the Design Trace Matrix (i.e. DI/DO/DVV), Hazard Trace Matrix, and Tracking of Equipment PM/CAL and input CAPAs, Complaints, Nonconformances, etc.  It is great how you can reference items to other items within the QMS.

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## Links

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