---
description: Learn more about Policy Manager price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Policy Manager Price, Reviews & Features - Capterra South Africa 2026
---

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# Policy Manager

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> Centralized healthcare policy management system, providing automated approval workflows and AI-driven features to keep you audit-ready
> 
> Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Policy Manager?

Acute \& Post-Acute
Hospitals
Long-Term Care
Rehab Therapy
Skilled Nursing
Assisted Living
Home Health
Hospice
Health \& Human Services
Behavioral Health
Community Health
Correctional Care
Ambulatory

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 14 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HealthStream
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$4 350,00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Contact ComplyALIGN directly for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Approval Process Control
- Archiving & Retention
- Attestation
- Audit Management
- Compliance Management
- Document Management
- Policy Creation
- Search/Filter
- Single Sign On
- Version Control
- Workflow Management

## Integrations (2 total)

- Microsoft Azure
- Microsoft Word

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Compliance Software](https://www.capterra.co.za/directory/30110/compliance/software)

## Related Categories

- [Compliance Software](https://www.capterra.co.za/directory/30110/compliance/software)
- [Policy Management Software](https://www.capterra.co.za/directory/30846/policy-management/software)

## Alternatives

1. [PowerDMS](https://www.capterra.co.za/software/121513/powerdms) — 4.7/5 (517 reviews)
2. [TermsFeed](https://www.capterra.co.za/software/1039905/termsfeed) — 4.9/5 (53 reviews)
3. [Scrut Automation](https://www.capterra.co.za/software/1052809/scrut) — 4.9/5 (139 reviews)
4. [DocTract](https://www.capterra.co.za/software/184908/doctract) — 5.0/5 (46 reviews)
5. [Secureframe](https://www.capterra.co.za/software/215560/secureframe) — 4.8/5 (58 reviews)

## Reviews

### "Policy Management made simple" — 5.0/5

> **Verified Reviewer** | *07 August 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: “When we were able to put all of our policies in one central location, it gave us the ability to realize that many departments had created their own policies but did not need them because organizational policies already existed. Now that we are reviewing policies to make sure they are necessary, it’s been exciting to be able to look at a policy and say, ‘Archive that, we don’t need it\!’”
> 
> **Cons**: There is nothing we don't like about this product.

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### "Dynamic environment for maintaining policies, procedures and other key information" — 4.0/5

> **Rob** | *11 July 2024* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I love the ability to easily link related documents.  Shortcuts allow individual teams to build out folders with essential documents for their team to review and easily access.  I appreciate the ability to document revision history and easily see changes over time.  There are many useful reports to help manage the environment and understand staff interaction.  The community portal is a great resource with all the information needed to get the most out of Policy Manager.
> 
> **Cons**: I appreciate the ability to convert documents to PDF to help maintain the integrity of the document once downloaded but I very much need to deselect this feature on certain documents - mostly MS Word documents with editable fields and dropdown selection boxes, and other more form-based docs.

The platform can be very slow at times and, from an administrator perspective, can become very frustrating when needing to spend a lot of time with the tool.
> 
> Overall, very pleased and the platform has been well-adopted.  So much so, that I have others asking to utilize it for special needs or recommending new sets of documents be managed in Policy Manager.

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### "ComplyALIGN is a great, versitile, document management system for our organization." — 5.0/5

> **Toni** | *01 June 2020* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Able to organize documents in different stages of the workflow with ease.
2. Able to keep track of where all documents are in the process.
3. Able to track read acknowledgements and view reports.
> 
> **Cons**: There are a couple bugs I've come across, but ComplyALIGN was quick to fix this issues and updated the software.

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### "Wonderful Vendor Partnership - HospitalPortal" — 5.0/5

> **Lisa** | *16 October 2018* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: As a non-technical staff member (I'm the Employee Communication Manager -- reporting into HR -- not an I.T. staff member), this software is fairly easy to learn and utilize.  With a few quick clicks I can upload documents, build new pages, and edit existing content.  The search function is very robust and helps our providers and clinicians quickly locate needed forms, policies, and other documentation required for patient care.  The build in document control feature is a key feature for our clinical policies and documents.
> 
> **Cons**: Some of the behind the scenes administrative functions are not intuitive to me, but that is more than likely because I am not used to working in a database environment.  Support is always extremely helpful and responsive to me whenever I need assistance.
> 
> Excellent vendor relationship - -extremely responsive and customer service oriented. I highly recommend HospitalPortal  (and have) to my colleagues in health care who are looking for an Intranet portal solution.

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### "Overall, we really love our new intranet\! It is easy to use and navigate." — 4.0/5

> **Ann** | *27 October 2017* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I really like that editing and updating pages is easy. We have so many different departments that each have unique needs -- and having each of those departments trained to update their own sections of our intranet is a major component of why we chose HospitalPortal. Everyone has ownership in keeping things current, and no one person has to be the "keeper" of the intranet.

The other thing that I really like is how responsive the support folks are\! Anytime I have a question or issue -- they have been incredibly helpful and follow up quickly.
> 
> **Cons**: There are a few kinks that can be frustrating (editing text colors \& sizes seems to hiccup a lot), and there are some functions that I would like to be added. The on-call schedule took a while for folks to catch onto, and it is generally great, but can be confusing to work with on last-minute changes.
> 
> Increased internal communication
Easy access to frequently used documents
Streamlined process for policies \& procedures
Combined all of our contracts into one location
Employee engagement through forums \& event postings

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1015167/healthstream-policy-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/232799/HealthStream-Policy-Manager/> |
| en-AE | <https://www.capterra.ae/software/1015167/healthstream-policy-manager> |
| en-AU | <https://www.capterra.com.au/software/1015167/healthstream-policy-manager> |
| en-CA | <https://www.capterra.ca/software/1015167/healthstream-policy-manager> |
| en-GB | <https://www.capterra.co.uk/software/1015167/healthstream-policy-manager> |
| en-IE | <https://www.capterra.ie/software/1015167/healthstream-policy-manager> |
| en-IL | <https://www.capterra.co.il/software/1015167/healthstream-policy-manager> |
| en-IN | <https://www.capterra.in/software/1015167/healthstream-policy-manager> |
| en-NZ | <https://www.capterra.co.nz/software/1015167/healthstream-policy-manager> |
| en-SG | <https://www.capterra.com.sg/software/1015167/healthstream-policy-manager> |
| en-ZA | <https://www.capterra.co.za/software/1015167/healthstream-policy-manager> |

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