---
description: Learn more about Mailock price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mailock Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Secure Email Gateway Software](/directory/32955/secure-email-gateway/software) > [Mailock](/software/1014858/mailock)

# Mailock

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> Exchange sensitive information over email using end-to-end encryption and multi-factor recipient authentication.
> 
> Verdict: Rated **4.7/5** by 63 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Mailock?

Financial Services, Insurance \&amp; Pensions, Banking, Accountancy, Education, Recruitment, Legal, Government, Healthcare, Investments, Estate \&amp; Lettings

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 63 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Beyond Encryption

## Commercial Context

- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Monthly rate of £9.30 (per user) for individual accounts | 14 day free trial&#10;&#10;\* Free Accounts Also Available, Contact For Enterprise Pricing
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Guernsey, Ireland, Isle of Man, Jersey, United Kingdom

## Features

- Access Controls/Permissions
- Compliance Management
- Data Loss Prevention Software
- Email Attachment Protection
- Email Filtering
- Email Monitoring
- File Encryption
- Key Management
- Phishing Protection
- Policy Management
- Reporting/Analytics
- Threat Protection

## Integrations (4 total)

- Microsoft 365
- Microsoft Outlook
- MimeCast Email Security
- Mimecast Secure Email Gateway

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Secure Email Gateway Software](https://www.capterra.co.za/directory/32955/secure-email-gateway/software)

## Related Categories

- [Secure Email Gateway Software](https://www.capterra.co.za/directory/32955/secure-email-gateway/software)
- [Email Security Software](https://www.capterra.co.za/directory/31358/email-security/software)
- [Encryption Software](https://www.capterra.co.za/directory/30209/encryption/software)

## Alternatives

1. [Bitwarden](https://www.capterra.co.za/software/210695/bitwarden) — 4.7/5 (213 reviews)
2. [Passbolt](https://www.capterra.co.za/software/158063/passbolt) — 4.7/5 (35 reviews)
3. [Cypherdog Encryption](https://www.capterra.co.za/software/1036054/cypherdog-e-mail-encryption) — 4.8/5 (103 reviews)
4. [1Password](https://www.capterra.co.za/software/176113/1password) — 4.7/5 (2123 reviews)
5. [Trustifi](https://www.capterra.co.za/software/218859/trustifi) — 4.9/5 (18 reviews)

## Reviews

### "Excellent encryption product" — 5.0/5

> **Tony** | *19 August 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy for the recipient to open encrypted emails. On the company side, using the software is intuitive and straightforward. The best encryption email out there and we have tried a lot.
> 
> **Cons**: No cons only a couple of wish list items - 1. SMS for USA. Only in England so far. 2. Add Signature block for the online version. We do not use the desktop Outlook and use Outlook 365 instead so there is no signature integration.
> 
> Fantastic\! Our clients tell us all the time how much better our encrypted email is easy to use.

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### "Very Solid for a single address" — 4.0/5

> **michael** | *17 August 2023* | Financial Services | Recommendation rating: 7.0/10
> 
> **Pros**: the outlook integration is particularly useful, especially with older users who are used to using the desktop outlook for email
> 
> **Cons**: The number of clicks required to send or receive mail is too high, to be honest I have no valuable suggestions here, but at times maillock feels clunky and laborious to use, though this is inherent to the kind of end point security used. A more fleshed out web interface for sending and opening mail would be much better
> 
> Largely positive, recently its causing more problems as we have advisers that work for on two seperate company domains for different areas of business, as two two aren't allowed to share an account for compliance and branding purposes (one of the company domains is externally managed by a larger company),

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### "Good software but huge troubles" — 2.0/5

> **Lynne** | *17 August 2023* | Financial Services | Recommendation rating: 4.0/10
> 
> **Pros**: Mailock was introduced into our firm to improve the security of our communications with our clients and providers. The software is easy to use and I specifically like the prompts to secure emails with key words.
> 
> **Cons**: We have experienced a huge amount of trouble using the software to send information to providers in the financial services industry. Most providers have reported that they are unable to open encrypted emails from Mailock and we have had to resort to sending information requests by post. Not ideal when the purpose was to send information securely to providers.
> 
> Quite frustrating as it is a service that was promoted to us via our compliance consultants but does not meet our requirements.  I believe that Mailock are in regular contact with financial services providers with regards to their software but most are still unable to accept or open emails from Mailock. This doesn't help when we are trying to communicate securely with providers.

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### "Great for IT admins, easy interface for end users" — 4.0/5

> **Blake** | *16 August 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It was quite easy to get it set up and going, the unlocking/decrypting process is quite painless for the recipient.
> 
> **Cons**: I have to sign back into the outlook add in quite often. Sometimes the emails get stuck in my outbox also.
> 
> Fairly painless and enjoyable.

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### "Mailock Review 2023" — 5.0/5

> **Jo** | *17 August 2023* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: The integration of mailock into our business and daily routines was relatively simple. It's very easy to use when sending and receiving messages and the ability to set up an account, which provides free messages each month for client's to send, is a real benefit.
> 
> **Cons**: It would be beneficial if, once a client has set up an account with one person in the company, the account was linked to all people within the company. It can be difficult/annoying trying to explain to client's why some of us still have to send the client a code, even though they have set up an account. It would also be good if messages didn't expire, as client's like to look back through their messages.
> 
> Overall Mailock has been very beneficial to the company in allowing us to send messages and documents securely and relatively simply.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1014858/mailock)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/232260/Mailock/> |
| en-AE | <https://www.capterra.ae/software/1014858/mailock> |
| en-AU | <https://www.capterra.com.au/software/1014858/mailock> |
| en-CA | <https://www.capterra.ca/software/1014858/mailock> |
| en-GB | <https://www.capterra.co.uk/software/1014858/mailock> |
| en-IE | <https://www.capterra.ie/software/1014858/mailock> |
| en-IL | <https://www.capterra.co.il/software/1014858/mailock> |
| en-IN | <https://www.capterra.in/software/1014858/mailock> |
| en-NZ | <https://www.capterra.co.nz/software/1014858/mailock> |
| en-SG | <https://www.capterra.com.sg/software/1014858/mailock> |
| en-ZA | <https://www.capterra.co.za/software/1014858/mailock> |

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