---
description: Learn more about Exact for CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Exact for CRM Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/30072/online-crm/software) > [Exact for CRM](/software/1014678/exact-for-crm)

# Exact for CRM

Canonical: https://www.capterra.co.za/software/1014678/exact-for-crm

> Digitalise your sales team with CRM software to immediately see the segments you are successful in.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Exact
- **Location**: Delft, Netherlands

## Commercial Context

- **Pricing model**:  (Free version available)
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Argentina, Australia, Belgium, Cape Verde, China, France, Germany, Malaysia, Netherlands, Poland, Portugal, Spain, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Client Management
- Collaboration Tools
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Data Import/Export
- Document Management
- Document Storage
- Email Management
- Email Templates
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Marketing Automation
- Membership Management
- Mobile Access
- Pipeline Management
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Search/Filter
- Segmentation
- Task Management
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Online CRM Software](https://www.capterra.co.za/directory/30072/online-crm/software)

## Related Categories

- [Online CRM Software](https://www.capterra.co.za/directory/30072/online-crm/software)
- [Financial CRM Software](https://www.capterra.co.za/directory/30562/financial-crm/software)
- [Healthcare CRM Software](https://www.capterra.co.za/directory/30976/healthcare-crm/software)
- [Nonprofit CRM Software](https://www.capterra.co.za/directory/31515/nonprofit-crm/software)
- [Real Estate CRM Software](https://www.capterra.co.za/directory/30926/real-estate-crm/software)

## Alternatives

1. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [monday CRM](https://www.capterra.co.za/software/1024614/monday-crm) — 4.7/5 (453 reviews)
3. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
5. [EngageBay CRM](https://www.capterra.co.za/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "El CRM que no para de crecer con tu empresa" — 5.0/5

> **Antonio** | *27 September 2021* | Pharmaceuticals | Recommendation rating: 8.0/10
> 
> **Pros**: El hecho de que sea una herramienta web y el diseño de los flujos de proceso, que es fácil y rápido, y dota de una enorme potencia a la herramienta, ya que le permite ir creciendo junto con las necesidades de la organización. Así, se puede empezar a usar con los flujos más sencillos y predefinidos e ir creando nuevos flujos conforme se van requiriendo, hasta automatizar cualquier proceso interno. En los procesos de ventas esto ofrece un enorme dinamismo. La gestión de oportunidades de negocio se beneficia mucho de este dinamismo en la definición de procesos.
> 
> **Cons**: La documentación y facilidad de acceso al SDK para poder realizar desarrollos más complejos es el aspecto que menos me gusta, aunque con la mencionada potencia de diseño de flujos de trabajo y las posibilidades de personalización de las entidades maestras (productos, clientes, prospectos, distribuidores...) se suelen hayar formas de customizar el software a un nivel bastante alto.
> 
> Somos clientes desde hace muchos años y no solo consideramos que se trata de un gran producto, sino que estamos muy contentos con Exact como proveedor tecnológico. El servicio de soporte de Exact en España es de los mejores que conozco.

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### "Modernización de procesos de ventas" — 4.0/5

> **Guillermo** | *22 September 2021* | Health, Wellness & Fitness | Recommendation rating: 7.0/10
> 
> **Pros**: Nos ha ayudado a dar un paso más en nuestros procesos de ventas. Dando información al minuto de la situación de cada cliente, nuestros comerciales han podido personalizar sus propuestas de venta, consiguiendo resultados inmediatos. 
Además, su fácil uso e implementación nos ha ayudado a implementar su uso rápidamente y sin problemas con el equipo comercial.
> 
> **Cons**: Echamos de menos la posibilidad de tener una aplicación portátil (móvil, tablets...) que permita consultar y generar informes sin necesidad de acceder a la web personal de cada empleado.
> 
> Está llenando un vacío que teníamos a la hora de dar visibilidad al equipo comercial sobre sus clientes. Tanto información básica del cliente como situación detallada de facturación.

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### "Sistema perfectamente integrado y con "infinitas" posibilidades de configuracion" — 4.0/5

> **Mario** | *29 September 2021* | Management Consulting | Recommendation rating: 8.0/10
> 
> **Pros**: Las posibilidades de personalización y automatización de procesos, al estar integrado en la plataforma Synergy que usamos para casi todos los procesos de la empresa
> 
> **Cons**: Como pro y como contra, las posibilidades de personalización también requieren un esfuerzo en la implantación,

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### "crm oficina tecnica" — 5.0/5

> **Juan Antonio** | *06 October 2021* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: obtener informacion simpre actulidad y bien sesgada a nuestra necesiad. ademas de aportar movilidad dado que podemos acceder desde el telefono movil dado mi puesto en la empresa.
> 
> **Cons**: traspaso de informacion exintente en la empresa al nuevo sistema. hay que pensar bien la organizacion de los datos para no trabajar en balde.
> 
> las ventajas es que es adaptable a nuesta necesidad.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1014678/exact-for-crm)

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