--- description: Learn more about Grab price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Grab Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Travel Management Software](/directory/31057/travel-management/software) > [Grab](/software/1014179/grab) # Grab Canonical: https://www.capterra.co.za/software/1014179/grab Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1014179/grab?page=2) > Grab is a travel management software designed to help businesses define policies and track employees' travel expenses. > > Verdict: Rated **4.7/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 16 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Grab ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Available Countries**: Singapore ## Category - [Travel Management Software](https://www.capterra.co.za/directory/31057/travel-management/software) ## Alternatives 1. [Vervotech Mappings](https://www.capterra.co.za/software/1014767/vervotech-mappings) — 5.0/5 (4 reviews) 2. [Freelance Travel](https://www.capterra.co.za/software/209073/freelance-travel) — 5.0/5 (1 reviews) 3. [Travelize](https://www.capterra.co.za/software/172280/travelize) — 4.5/5 (2 reviews) ## Reviews ### "Convenient and Efficient" — 5.0/5 > **Lurlakkana** | *02 October 2024* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The mobile application is super easy to use, as a customer and as a provider. They have many services and options for transit, not just Taxi (shopping, for example). Grab Taxi is dynamic, allowing me to choose how many seats i want to utilize/organize. Grab Delivery has decent prices without too much markup, and it is very easy to contact the driver of whichever service you're using. > > **Cons**: In some areas where I live (on an island), still have few, or no, options for Grab services (delivery, taxi, etc.). Would like to see the service areas extended. > > It's a wonderful service which I am glad now exists. Things are much more convenient where I live due to this\! ----- ### "Grape vine grab" — 4.0/5 > **응민** | *04 July 2024* | Environmental Services | Recommendation rating: 9.0/10 > > **Pros**: When you first set foot in Southeast Asia, I guarantee that the most convenient app will be Grab. You can check the taxi's location and your location in real time, and support real-time calls and chats with the driver. The app's UI is intuitive, and even beginners who are not familiar with it can easily use it. > > **Cons**: When weather conditions worsen or there is heavy rain, it is very difficult to catch drivers. Additionally, communication with Grab customer service is very difficult. This part will be described in detail below. > > At some point, the Grab customer service center blocked direct phone calls. I have been using the Grab app from 2019 to 2023. Often, when my passenger left something in the car, I had to contact Grab customer service to coordinate with the driver, but the process was very cumbersome and annoying. Other than that, I used it without any problems from 2019 to 2023. Therefore, I recommend this app. ----- ### "Gets you to your Destination\!" — 4.0/5 > **Sujata** | *11 September 2024* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: The app is easy to use and location navigation is simple and easy as well. We can also track the ride to see where the vehicle is with accuracy. > > **Cons**: Some riders won't know English and they sometime make the prices very high during peak and busy hours. > > We used Grab in our trip to Asia and it was very useful app to move to different places. The rides are almost always available to book so it is a very good service and app. ----- ### "Convenient way to get a ride" — 5.0/5 > **Michael Jayson** | *25 August 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I like the UI of the app, very easy to use even if you are a first time user. They also offer a lot of service aside from getting a ride. They offer delivery services, grocery services and even there e-wallet feature can be used to pay for other applications and services. There e-wallet has a lot of options on how to be loaded. If you don't want to use their e-wallet, you can use COD, debit, credit or other e-wallet as their payment option. They also offer a lot of promo and discounts when using their app. > > **Cons**: Sometimes the products that they deliver is not properly handled. Sometimes the packaging is deformed or if you order a drink sometimes its already half full. Also, I experienced a lot of cancellations on my delivery or when I am getting a ride. The rides are also very expensive but I guess it is the price of convenience but I hope that it would be a little cheaper. > > Grab helped me a lot with my delivery needs and grocery needs. You can focus on doing other things instead of going to the grocery or going out to take your parcels or takeout from a restaurant. If you have some money to spare and considering the transportation system here, you may want to just consider getting a ride from them rather than using the public transportation. Overall I recommend this app to others. ----- ### "Overall Good Service at Grab But Could Be Better" — 5.0/5 > **Verified Reviewer** | *02 July 2021* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: I previously used Grab in SouthEast Asia, and it was great overall. It offered many services such as GRAB send ( package delivery service ), mobile airtime top-up option, and more. This stands out against Bolt because fewer of the newer apps don't provide other services. > > **Cons**: GRAB offered grab points, but it lacked good discounts in comparison to Bolt, as an example. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1014179/grab?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1014179/grab) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data