--- description: Learn more about Wing price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wing Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Wing](/software/1012352/wing) # Wing Canonical: https://www.capterra.co.za/software/1012352/wing Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/1012352/wing?page=2) > Tech-enabled high-quality talent starting at just $699/month to complete recurring work like customer Relationship Management and more. > > Verdict: Rated **4.8/5** by 69 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Wing? Small and medium-sized businesses, like startups, technology companies, and professional service firms. We also serve executives of larger enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 69 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Wing Assistant - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$699,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Services start at $699/month for part-time assistance (20 hours/week). Full-time services start at $999/month (40 hours/week). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Hong Kong SAR China, New Zealand, Singapore, United Kingdom, United States ## Features - AI/Machine Learning - Access Controls/Permissions - Accounts Payable - Accounts Receivable - Alerts/Notifications - Assignment Management - Automatic Transcription - Autoresponders - Availability Management - Billing & Invoicing - Business Process Automation - CRM - Calendar Management - Candidate Management - Chat/Messaging - Chatbot - Collaboration Tools - Data Import/Export - Document Management - Email Management - Engagement Tracking - Expense Tracking - File Sharing - Intent Recognition - Interaction Tracking - Job Posting - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Live Chat - Multi-Channel Communication - Multi-Language - Natural Language Processing - Notes Management - Online Booking - Patient Records Management - Performance Metrics - Personalization - Prioritization - Progress Tracking - Project Management - Real-time Consumer-facing Chat - Reminders - Reporting & Statistics - Reporting/Analytics - Speech Recognition - Task Management - Third-Party Integrations - Workflow Management ... and 1 more features ## Integrations (3 total) - PhoneCall - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Productivity Software](https://www.capterra.co.za/directory/30968/productivity/software) ## Related Categories - [Productivity Software](https://www.capterra.co.za/directory/30968/productivity/software) - [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software) - [Appointment Scheduling Software](https://www.capterra.co.za/directory/30757/appointment-scheduling/software) - [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software) - [Telemarketing Software](https://www.capterra.co.za/directory/31034/telemarketing/software) ## Alternatives 1. [micro1](https://www.capterra.co.za/software/1077474/micro1) — 4.9/5 (256 reviews) 2. [fonio.ai](https://www.capterra.co.za/software/1072370/fonio-ai) — 4.9/5 (98 reviews) 3. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (987 reviews) 4. [EngageBay CRM](https://www.capterra.co.za/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [HoneyBook](https://www.capterra.co.za/software/162588/honeybook) — 4.7/5 (678 reviews) ## Reviews ### "Highly recommended for fast, effective, cost-effective VAs" — 5.0/5 > **Jeff** | *14 May 2025* | Computer Games | Recommendation rating: 10.0/10 > > **Pros**: The turnaround time to getting a virtual assistant was only about 48 hours, and she turned out to be very good. The pricing was very competitive, and my VA was available on a schedule that worked for me. I also had an assigned Customer Success Manager, \[sensitive content hidden\] who was able to help with with any questions I had about Wing itself, its offerings, as well as someone to discuss any issues I might have had working with my VA. Whenever I contacted \[sensitive content hidden\] he was able to get back to me within 24 hours. Truly great service. > > **Cons**: There were a few minor technical issues with the mobile app vs. the in-browser experience. That said, the technical issues didn't prevent me from working with my VA, and the Wing team was responsive to my issue reports. > > Overall I was very pleased. The team was professional, the talent of high quality, and the turnaround time on all questions and request was fast. ----- ### "Amazing Virtual Assistants" — 5.0/5 > **Margaux** | *23 December 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: We work with two assistants who are incredibly knowledgeable and go above and beyond to research industry best-practices to constantly evolve and improve their outputs. They check in through the day to let us know they're online and engaged. > > **Cons**: Billing/ customer support is a bit slow to respond. We've had a bit of trouble attributing monthly bills to the proper brand and had to switch off autopay, which caused a bit of confusion. > > Exceptional\! We love our assistants - they are very much an extension of our team. Our assistants manage their workload, time, and feedback very well. ----- ### "Low cost, well worth the investment" — 5.0/5 > **Joe** | *20 March 2025* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: They were super friendly and easy to use\! They were also a great price and helped me save money as a small business owner > > **Cons**: The executive assistant I hired did not have the relevant expertise using my project management tools, but they were a quick learner and were able to overcome the issue. > > Fantastic experience\! 10 out of 10, would hire again\! ----- ### "2+ years in and Wing is a reliable extension of our team" — 5.0/5 > **Kelleigh** | *08 November 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: - Consistently professional communication and service from the entire Wing team. - Excellent quality of matching between clients and virtual assistants — they took time to understand our needs and paired us perfectly. - Our VA, \[sensitive content hidden\], is thorough, detail-oriented, and feels like a true extension of our in-house team. - Outstanding support from our senior customer service manager, \[sensitive content hidden\], who genuinely cares about both our experience and his team’s well-being. - Wing demonstrates a rare balance of professionalism, empathy, and follow-through that makes remote collaboration easy and effective. > > **Cons**: Honestly, I expected to have issues with a remote partnership, but I have nothing to note here — the experience has been smooth, consistent, and well-managed thus far\! > > About two and a half years ago, our company decided to try a virtual customer service team for the first time. We were initially hesitant about whether an offshore team could deliver the level of service our customers expect, but after evaluating several providers, we chose Wing — and it’s turned out to be one of our best decisions. Wing paired us with an exceptional Customer Service Manager who communicates clearly, handles complex situations with professionalism, and actively participates in our team meetings. She genuinely feels like part of our in-house team. We also appreciate how Wing supports and values their team members. It’s clear they care as much about their staff’s well-being as they do about client success — and that mindset shows through in the quality of service we receive. ----- ### "WingAssistant is a great source of virtual, off shore assistants." — 5.0/5 > **Roy** | *03 October 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Excellent onboarding process, my assistants work as promised. I did have to communicate a lot at the beginning, but I think that's normal. > > **Cons**: None, I have no negative things to say about Wing Assistant. My manager and my team take direction well. > > Overall excellent. I think the happiest users are ones where you have very clear ideas of what you want accomplished, easy to follow instructions, and a committment to ongoing communication in the early stages to ensure continued great outcomes and results. Reading minds is very difficult, at least for me - so make sure you know what you want, and communicate with your virtual overseas team to ensure the best results. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/1012352/wing?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1012352/wing) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data