---
description: Learn more about Identifix Shop Manager price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Identifix Shop Manager Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Car Repair Software](/directory/20006/auto-repair/software) > [Identifix Shop Manager](/software/1011813/identifix)

# Identifix Shop Manager

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> Cloud-based auto repair tool with integrated shop management which helps professional automotive technicians identify and fix problems.
> 
> Verdict: Rated **4.2/5** by 55 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Identifix Shop Manager?

Designed for auto repair shops, auto mechanics, and service managers, the auto shop management software helps streamline auto repair shop operations and optimize profitability.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 55 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Solera

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Scheduling
- Communication Management
- Employee Scheduling
- Estimating
- Inspection Management
- Maintenance Scheduling
- Reporting & Statistics
- Service History

## Integrations (9 total)

- AutoVitals
- Broadly
- Demandforce
- Kukui
- Nexpart Distribution Management
- PartsTech
- QuickBooks Enterprise
- Shopgenie
- Steer

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Car Repair Software](https://www.capterra.co.za/directory/20006/auto-repair/software)

## Alternatives

1. [ARI](https://www.capterra.co.za/software/201737/ari) — 4.6/5 (600 reviews)
2. [AutoLeap](https://www.capterra.co.za/software/216500/autoleap) — 4.8/5 (742 reviews)
3. [AutoRepair Cloud](https://www.capterra.co.za/software/147213/autorepair-cloud) — 4.9/5 (163 reviews)
4. [Autorox](https://www.capterra.co.za/software/184222/autrorox) — 4.8/5 (62 reviews)
5. [NAPA TRACS](https://www.capterra.co.za/software/61551/napa-tracs) — 4.2/5 (258 reviews)

## Reviews

### "Cannot cancel subscription" — 1.0/5

> **GENE** | *01 November 2024* | Automotive | Recommendation rating: 0.0/10
> 
> **Pros**: Manual Ok
> 
> **Cons**: Have tried for 3 months to cancel, still charging my CC

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### "Straightforward to set up" — 5.0/5

> **David** | *03 December 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Identifix Shop Manager is how it centralizes repair information, diagnostics, and labor guides in one place, making it easier and faster to troubleshoot vehicle issues. I also appreciated its user-friendly interface and the way it integrates repair data with workflow management, helping shops save time and improve accuracy.
> 
> **Cons**: I also appreciated its user-friendly interface and the way it integrates repair data with workflow management, helping shops save time and improve accuracy.
> 
> My overall experience with Parsio is that it’s a clean, efficient tool for automatically extracting data from documents like emails, PDFs, and receipts. It feels straightforward to set up, accurate in pulling the fields you need, and especially useful if you want to save time on manual data entry or connect the results to tools you already use.

-----

### "Best Automotive Shop Management Program" — 5.0/5

> **Mike** | *03 April 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Its very intuitive and easy to use design
> 
> **Cons**: Its sometimes has a longer load up time. But only slightly overall very happy.
> 
> It has been and is still currently a great addition to my business.

-----

### "Identifix Shop Manager" — 5.0/5

> **Artisha** | *18 December 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Handles job tracking, scheduling, digital inspections, and creates detailed, professional repair orders.
> 
> **Cons**: I really don’t have any complaints. I love the easy access and fast response to my inputs with ease.
> 
> I get a comprehensive marketing platform that provides rapid deployment across key channels like email, print, Facebook, and display advertising.
With On Demand from Identifix, you have access to an extensive selection of customizable coupons, complete with critical disclaimers and expiration dates to draw consumers to your shop and keep your offers front and center of your customers.

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### "Very helpful respurce" — 5.0/5

> **Jeff** | *08 March 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use looking up diagnostic procedures
> 
> **Cons**: When some searches provide no results it’s not helpful

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1011813/identifix)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230863/Identifix/> |
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| en-AU | <https://www.capterra.com.au/software/1011813/identifix> |
| en-CA | <https://www.capterra.ca/software/1011813/identifix> |
| en-GB | <https://www.capterra.co.uk/software/1011813/identifix> |
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