---
description: Learn more about Zomato for Business price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Zomato for Business Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Food Delivery Software](/directory/30861/food-delivery/software) > [Zomato for Business](/software/1011730/zomato)

# Zomato for Business

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> Hotel management and food delivery platform that helps businesses manage listings, menus, customer reviews, promotions, and deals.
> 
> Verdict: Rated **4.3/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 23 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zomato

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: It is available for free.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: India

## Features

- Delivery Tracking
- Kitchen/Menu Management
- Mobile Access
- Order Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Food Delivery Software](https://www.capterra.co.za/directory/30861/food-delivery/software)

## Alternatives

1. [DoorDash for Merchants](https://www.capterra.co.za/software/1012321/doordash) — 4.1/5 (188 reviews)
2. [Restroworks Cloud Kitchen Management Software](https://www.capterra.co.za/software/1052968/restroworks-cloud-kitchen-management-software) — 4.9/5 (79 reviews)
3. [GrubHub](https://www.capterra.co.za/software/210141/grubhub) — 4.3/5 (131 reviews)
4. [Instacart](https://www.capterra.co.za/software/1012726/instacart) — 4.0/5 (47 reviews)
5. [Owner.com](https://www.capterra.co.za/software/1039701/owner) — 4.7/5 (96 reviews)

## Reviews

### "Worst ap. Dont use" — 1.0/5

> **Eti** | *05 October 2024* | Animation | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing great about this app. All other apps gives same experience
> 
> **Cons**: Zomato is the worst app. Its total scam. If you have any issues in order or delivery , they give you minimum refund. Which will not even be equal to you money loss. You can't even xall customer care. They have option only to chat. So your money is completely at stake if you order anything.
> 
> Worst app. Please use any ither food delivery app

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### "Online food delivery." — 4.0/5

> **Prabhakar** | *12 August 2023* | Higher Education | Recommendation rating: 8.0/10
> 
> **Pros**: Zomato application is for best online food ordering. In this we can aslo book hotels. All the Restaurants are in your hands while using this platform. It has discount coupons also.
> 
> **Cons**: There is nothing least about this platform everything is good. The delivery boys are very loyal respect them.
> 
> The overall experience with zomato is great. This provides different dishes in different restaurants get together.

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### "The best food delivery service." — 5.0/5

> **Ajoob** | *14 April 2022* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: The best about Zomato is that they will deliver the food within the estimated time. The customers can easily choose the food from their favourite nearby restaurants at lower price. They have a clean user interface which help the customers to select the food according to their choice. Their customer support chat can be used if we have any queries. They will respond to our messages quickly and help us to solve the issue.
> 
> **Cons**: No issues are faced from Zomato. We can easily connect with customer chat and they will help to solve our issues.

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### "Best food delivery platform" — 4.0/5

> **Ganisetti** | *06 August 2023* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: They are providing services very well. They are delivery in few minutes and also provides services in any time. Using this platform we can also book hotels.
> 
> **Cons**: There is no least about zomato very thing is perfect . The packing is very well food items are reached customer in time.
> 
> Experience with zomato is very good. They are giving coupons and discounts.

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### "Zomato Review" — 5.0/5

> **Jeevan** | *03 November 2022* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: My most like about this software zomato is . Its very helpful to order foods and very fast and safe delivery
> 
> **Cons**: my dislike part about zomato is . we need mid night order options in all over india each city and state and each District

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1011730/zomato)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/228639/Zomato/> |
| en-AE | <https://www.capterra.ae/software/1011730/zomato> |
| en-AU | <https://www.capterra.com.au/software/1011730/zomato> |
| en-CA | <https://www.capterra.ca/software/1011730/zomato> |
| en-GB | <https://www.capterra.co.uk/software/1011730/zomato> |
| en-IE | <https://www.capterra.ie/software/1011730/zomato> |
| en-IL | <https://www.capterra.co.il/software/1011730/zomato> |
| en-IN | <https://www.capterra.in/software/1011730/zomato> |
| en-NZ | <https://www.capterra.co.nz/software/1011730/zomato> |
| en-SG | <https://www.capterra.com.sg/software/1011730/zomato> |
| en-ZA | <https://www.capterra.co.za/software/1011730/zomato> |

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