---
description: Learn more about Product Fruits price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Product Fruits Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Onboarding Software](/directory/30819/onboarding/software) > [Product Fruits](/software/1011214/product-fruits)

# Product Fruits

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> The AI-powered product onboarding platform. Elvin AI generates tours, answers support questions, and personalizes every user journey.
> 
> Verdict: Rated **4.7/5** by 89 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Product Fruits?

Product teams, customer success managers and support leads use Product Fruits to shorten time to value, increase feature adoption and reduce churn.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 89 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Product Fruits

## Commercial Context

- **Starting Price**: US$111,00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Product Fruits offers a fully-featured free trial. We start with a quick demo to make sure it fits your specific goals and tech stack. The trial is completely free, no credit card is required and we will figure out the right trial length together during the call.&#10;&#10;You can choose between 3 plans depending on your use-case: Starter, Pro and Business. &#10;&#10;Enterprise clients: Please contact us for a custom quote
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audience Targeting
- Communication Management
- Compliance Management
- Content Creation
- Contextual Guidance
- Customer Experience Management
- Drag & Drop
- Engagement Tracking
- Feedback Management
- In-App Training
- Launch Management
- Live Chat
- Multi-Language
- NPS of Customers
- Onboarding
- Performance Metrics
- Reporting/Analytics
- Self Service Portal
- Self Service Tools
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Training Management
- User Onboarding
- Visual Analytics
- Workflow Management

## Integrations (16 total)

- ActiveCampaign
- Crisp
- Customer.io
- Drift
- Google Analytics 360
- Heap
- HubSpot CRM
- Intercom
- Mixpanel
- Salesforce B2B Commerce
- Segment
- SessionStack
- Slack
- Smartlook
- Typeform

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Onboarding Software](https://www.capterra.co.za/directory/30819/onboarding/software)

## Related Categories

- [Digital Adoption Platforms](https://www.capterra.co.za/directory/31638/digital-adoption-platform/software)
- [No-Code Development Platforms](https://www.capterra.co.za/directory/32095/no-code-platform/software)
- [Onboarding Software](https://www.capterra.co.za/directory/30819/onboarding/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Success Software](https://www.capterra.co.za/directory/30961/customer-success/software)

## Alternatives

1. [Viber](https://www.capterra.co.za/software/180348/viber) — 4.4/5 (4060 reviews)
2. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24146 reviews)
3. [Text Request](https://www.capterra.co.za/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Tremendous](https://www.capterra.co.za/software/197141/tremendous-rewards) — 4.8/5 (501 reviews)
5. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1786 reviews)

## Reviews

### "A unique experience with Product fruits." — 5.0/5

> **Adel** | *20 March 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Amazing and very easy to use. I liked it a lot and I use it a lot. Thank you for the great service and support from the team by Product Fruits
> 
> **Cons**: I hope it continues to develop until it reaches every user and increases the products.
> 
> My experience was great. It is easy to use, the service is very good, and it saves time and money. A unique experience with Product fruits.

-----

### "Pro quality content delivered, once you figure out the nuances." — 4.0/5

> **Steve** | *19 August 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: End results look great. Lots of flexibility in what content is delivered and to whom. Most of the development is intuitive.
> 
> **Cons**: Took a few tries to get the payload right when adding custom elements. Some features/settings were organized in a way that wasn't as intuitive as it could have been. Took some searching to find out why some accounts were being suppressed.
> 
> Once you get through the trial-and-error and nuances, it does what it's supposed to, and looks good doing it.

-----

### "Exceptional service" — 5.0/5

> **Aaron** | *26 March 2025* | Computer & Network Security | Recommendation rating: 2.0/10
> 
> **Pros**: In addition to that, their support and reactiveness is fantastic. I have interacted several times with them and they were always super supportive in finding solutions or even implementing quick fixes.
> 
> **Cons**: CSS selection for hints can be tricky sometimes
> 
> They answer in minutes and really take care of understanding your business problemas and thinking on creative ways to solve them. Really really amazing service.

-----

### "Feedback & suggestions for improvement" — 4.0/5

> **Elisavet** | *15 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to use. I like the Help Center.
> 
> **Cons**: It would be very useful if the documentation could be translated in other languages.&#10;In addition i would like to be added subcategories/groups in Life Ring Button, inside of a group of Home tabs.&#10;Additionally i would like to be able to change the background in Life Ring Button / Launcher icon.

-----

### "A big shoutout to support\!" — 5.0/5

> **Kalypso** | *05 September 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The support in product fruits is unreal (good\!). So patient, super friendly and are always able to find a solution. As a super beginner, this is so valuable. &#10;Also product fruits truely understands where to place self-help items, which helps a lot with the frustration that comes when learning something new. I also really like the way you build a flow.
> 
> **Cons**: There are minor things that aren't super intuitive: Renaming the steps in a flow, how you have to click away from editing when wanting to navigate on a page. Minor stuff.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1011214/product-fruits)

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