---
description: Learn more about Microsoft OneNote price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Microsoft OneNote Price, Reviews & Features - Capterra South Africa 2026
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# Microsoft OneNote

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> Microsoft OneNote is a fully functional digital note taking application which can be used to organize, share and collaborate on ideas.
> 
> Verdict: Rated **4.6/5** by 1983 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft OneNote?

Students, educators, families, enterprises, frontline workers, nonprofits, schools, developers, IT professionals, and businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1983 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$7,20
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft OneNote is bought as part of the Microsoft 365 suite.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, Ireland, Israel, Italy, Japan, Luxembourg, Netherlands and 13 more

## Features

- Annotations
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Document Storage
- Drag & Drop
- Meeting Notes
- Notes Management
- Prioritization
- Reminders
- Search/Filter
- Sub-Task Management
- Task Editing
- Task Management
- Task Tagging
- To-Do List

## Integrations (16 total)

- AutoCAD
- Chegg Internships
- EDUonGo
- Feedly AI
- IFTTT
- Microsoft 365
- Microsoft Excel
- Microsoft Lens
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- WordPress

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software)
- [Task Management Software](https://www.capterra.co.za/directory/10030/task-management/software)
- [Note Taking Software](https://www.capterra.co.za/directory/33155/note-taking/software)

## Alternatives

1. [Notion](https://www.capterra.co.za/software/186596/notion) — 4.7/5 (2835 reviews)
2. [Evernote Teams](https://www.capterra.co.za/software/154969/evernote-business) — 4.4/5 (8254 reviews)
3. [Fusebase](https://www.capterra.co.za/software/147496/Fusebase) — 4.7/5 (177 reviews)
4. [ClickUp](https://www.capterra.co.za/software/158833/clickup) — 4.6/5 (4635 reviews)
5. [Box](https://www.capterra.co.za/software/148766/box) — 4.4/5 (5653 reviews)

## Reviews

### "OneNote Review" — 5.0/5

> **Anonymous User** | *12 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: OneNote has helped me a lot in taking notes for all my important meetings and learnings. I love the fact that I can customise all the different pages with different sets on Notes and it’s very easy to customise these, easy to separate them and easier to access when I need it. It makes my life easier in finding the minutes to all the meetings I have as a sales person. Things can easily get lost if you’re not documenting them and that’s where OneNote has fit in my day to day life as a sales person
> 
> **Cons**: There is nothing I do not like about OneNote. It serves the purpose and it’s embers easy to use and cheaper as well.
> 
> My overall experience with OneNote has been great. I have always been a person who takes notes and minutes for all my meetings, and I’m most cases, I would write the notes in my journal or notebook, only to find that the book gets lost or damaged along with all the notes and minutes. Ever since I moved to utilising OneNote, it has been easier for me because I always have my notes and minutes handy whenever I need them and with the customisation functionality, it’s easy to find all the notes and it’s easier to share them with workmates if you need to. I’m very happy with the value I’m getting from OneNote and it’s something I’ll continue to use.

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### "Powerful for project notes, but takes time to master" — 5.0/5

> **Furkan** | *08 September 2026* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: OneNote is one of my preferred tools when I need a structured place for project notes, meeting records and information that needs to stay accessible over time. Some of the teams I work with specifically prefer Microsoft tools, and OneNote fits very naturally into that workflow. I like being able to separate information into notebooks, sections and pages while still keeping everything searchable. Shared notebooks are also very useful for team collaboration, especially when several people need to contribute notes or keep project information in one place.
> 
> **Cons**: The main downside for me is that it can become more complicated than a simple note-taking tool needs to be. The notebook, section and page structure is powerful, but larger workspaces can start to feel crowded, and some features or settings are not immediately obvious. There is definitely a learning curve if you want to use OneNote beyond basic notes. I have also experienced occasional syncing delays, although they have not been frequent enough to seriously affect my work.
> 
> Overall, my experience with OneNote has been very positive. I use it more as a project knowledge and note library than just a place for quick notes. It works especially well when a project already uses Microsoft 365 because notes, meetings, files and team collaboration can stay within the same ecosystem. It helps me keep information organized and improves productivity when I am working across several projects. I also think the value for money is good when it is already included as part of Microsoft 365. I rarely need customer support because the application is generally reliable, but I would still like Microsoft to simplify some parts of the interface and organization experience.

-----

### "My Favourite Tool for Staying Organised" — 5.0/5

> **Megan** | *21 August 2026* | Libraries | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft OneNote is one of the best tools I use for document management,  particularly because I have a heavily admin-focused role where keeping information organised and accessible is extremely important. I can draft and develop my work in OneNote without having to worry about losing information, as everything is automatically saved and can be filed and organised exactly how I need it. This makes it much easier to manage large amounts of information and quickly find what I need.&#10;&#10;The collaboration features are also excellent. My team can share a page and contribute our own information, allowing us to work together in real time without having to constantly send documents back and forth. This makes teamwork much more efficient and helps ensure everyone is working from the same information.&#10;&#10;Overall, OneNote has a really positive impact on my productivity. Features such as easy organisation, search, automatic saving, page sharing and the ability to add notes, images, links and other information all make it a flexible tool that fits very well into my day-to-day work.
> 
> **Cons**: The main area I would improve is Microsoft’s customer support. This is more of a general Microsoft issue than something specific to OneNote, as support often directs you to online help pages and guidance rather than providing the opportunity to speak directly with someone who can assist with a specific issue. This can be frustrating when you need more personalised support or are dealing with a problem that is not easily resolved through the available guidance.&#10;&#10;That said, I have experienced very few issues with OneNote itself and therefore have rarely needed to contact customer support, so this has not significantly affected my overall experience with the software.
> 
> My overall experience with Microsoft OneNote has been very positive. It is an easy-to-use and reliable tool that has become a valuable part of my day-to-day work, particularly for managing documents, notes and information.&#10;&#10;It also offers excellent value for money, as it is included within our existing Microsoft bundle, making it a very worthwhile addition without requiring a separate investment. The collaboration features are particularly useful, allowing my team to work on shared pages, contribute information and keep everything in one place. This makes it easier to work together and improves overall productivity.&#10;&#10;Overall, OneNote is a flexible, user-friendly and practical tool that provides a lot of value as part of the Microsoft suite.

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### "Convenient note taking software." — 3.0/5

> **Mike** | *11 September 2025* | Computer Hardware | Recommendation rating: 5.0/10
> 
> **Pros**: Microsoft OneNote integrates well with the rest of the Office 365 Suite so it is a good value for money. OneNote has good platform compatibility and is easy to share among the team. You can add attachment and photos to each note you type up and OneNote has great tablet support. I also like how file organization is managed within OneNote.
> 
> **Cons**: It is sometimes hard or downright impossible to export to a format that will retain all the information. Pdf export sometimes have areas cropped off. It is very hard to use Microsoft's equation editor and unfortunately there is no Markdown / LaTeX support.
> 
> Overall I use OneNote a lot given that it comes pre-installed with the office suite and has nice integration with OneDrive. However, it is not suited to use OneNote for software documentation.

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### "A flexible solution - strong syncing, flexible noting and 365 integration" — 4.0/5

> **connor** | *18 April 2026* | Media Production | Recommendation rating: 6.0/10
> 
> **Pros**: A strong app for free-form notes; allowing mixed-media notes (i.e handwritten input, sketches, images and clips etc). Being part of the 365 ecosystem is supports strong collaboration and integration with other MS tools, and provides easy organising through notebooks; sections; pages; tags and more.
> 
> **Cons**: It doesnt feel as well-structured as other dedicated note or KB tools, which could pose a problem i9f seeking explicitly defined databases, rigid workflows or formal information architecture. It is perhaps not the best choice for users seeking strong control over xync behaviour or advanced document formatting, and is stronger as a note capture tool rather than a process, document management and presentation platform.
> 
> it serves as a strong option for flexible, low friction information capture and organisation. it works particularly well for mixed media, collaboration and for environment already embedded in 365/Microsoft.

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