--- description: Learn more about Microsoft Outlook price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.co.za/software/1010311/microsoft-outlook Page: 1 / 99\ Next: [Next page](https://www.capterra.co.za/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2433 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2433 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management ## Integrations (13 total) - Gmail - Google Calendar - HubSpot CRM - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.co.za/software/202338/gmail) — 4.8/5 (13346 reviews) 2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17508 reviews) 3. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14048 reviews) 4. [Yahoo Mail](https://www.capterra.co.za/software/1035225/yahoo-mail) — 4.2/5 (847 reviews) 5. [Mailchimp](https://www.capterra.co.za/software/110228/mailchimp) — 4.5/5 (17579 reviews) ## Reviews ### "Microsoft Outlook" — 5.0/5 > **Refioe** | *15 January 2025* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: I like the effectiveness of it, and the interface is just so easy to understand. I came to see Outlook as I was helping a friend for a number of days, so I was sending emails for them using Outlook. > > **Cons**: Having to write a long email address can weigh me down at times because it has the tendency of kicking me out before I complete I writing a long email address, but I have found a solution, I just write an email address on another tab, copy it and past it on the address space. ----- ### "Solid email and calendar combo, a bit heavy" — 4.0/5 > **Harshul** | *10 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Email and calendar in one app is the biggest win for me at work, no switching between tools. Scheduling meetings and finding free times with coworkers is easy and saves loads of time. Search works well, I can find old emails fast even when I only remember bits of text. Integration with Teams and OneDrive makes joining meetings and sharing files simple. Rules and filters help keep my inbox from getting out of control, I use them every day. Desktop client is powerful and the web version is good enough when I’m on another machine. > > **Cons**: Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes uses a lot of memory. UI feels cluttered, too many buttons and menus, new users at work get lost easily. Mobile app misses some desktop features and the layout can be confusing at times. Spam filter sometimes moves legit mail to junk so I have to check it often. Add‑ins can break after updates and troubleshooting usually needs IT help. Some advanced settings are hidden and takes time to find when you need to change them. > > I use Outlook every day at work and it’s central to how I get things done — email, calendar and meetings all tied together. It saves time scheduling and keeps my day organised, rules and folders do most of the heavy lifting. There are annoyances like slow startup, confusing menus and occasional mobile sync hiccups. When it works it really speeds up collaboration, especially with Teams links and OneDrive attachments. Support can be slow for tricky issues but usually company IT or online guides fix it. Overall it’s dependable and feature rich, just a bit heavy and sometimes fiddly ----- ### "Business Friendly" — 4.0/5 > **SURYA MOULI** | *25 March 2026* | Food Production | Recommendation rating: 5.0/10 > > **Pros**: Very good for commercial use(office use), I see most of the offices and organisations use Outlook for their usage > > **Cons**: Bit expensive compared to other service providers such as google and other providers. Upgrades were not user friendly as well > > I had Outlook for 8 years, Mostly I'm easy to catch up with outlook upgrades but, some i have to look up for a video on how to do particular things ----- ### "Adequate Outlook" — 3.0/5 > **Gordon** | *10 December 2025* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: The set up and daily use is very simple and ituitive. Its gret that all you emaila ddresses and be held in one place for easy access from one point > > **Cons**: It does not perform very well with Gmail addresses. Some time they send without issue but more often tan not they get stuck and dont send, > > I would say the performance is adequate as long as you are not using Gmail. All the other providers work without any issue ----- ### "Makes inter-organizational comms easy" — 4.0/5 > **Lauren** | *13 January 2026* | Higher Education | Recommendation rating: 6.0/10 > > **Pros**: Outlook makes it easy for me to communicate with my coworkers and integrates well with other Microsoft products. I love the scheduling feature and using contact groups to reach more people at once. > > **Cons**: The search feature is not always accurate. I have to try multiple keywords before the message I am looking for is found. ----- Page: 1 / 99\ Next: [Next page](https://www.capterra.co.za/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data