--- description: Learn more about Microsoft Outlook price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.co.za/software/1010311/microsoft-outlook Page: 1 / 101\ Next: [Next page](https://www.capterra.co.za/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2505 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2505 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software) ## Alternatives 1. 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The fact that I can have many features in one place such as an e-mail address, calendar and to do lists is very impressive. > > **Cons**: The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact or similar results. > > I have had an overall good experience with Outlook, I find it easy to use and the integration with other Microsoft and external software makes life easy. Managing appointments and managing tasks has greatly assisted me with increased productivity. ----- ### "Microsoft Outlook" — 5.0/5 > **Refioe** | *15 January 2025* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: I like the effectiveness of it, and the interface is just so easy to understand. I came to see Outlook as I was helping a friend for a number of days, so I was sending emails for them using Outlook. > > **Cons**: Having to write a long email address can weigh me down at times because it has the tendency of kicking me out before I complete I writing a long email address, but I have found a solution, I just write an email address on another tab, copy it and past it on the address space. ----- ### "An incredible mail and personal information management application" — 5.0/5 > **Bruno** | *23 July 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: I had the opportunity to use Microsoft Outlook when I worked as an IT Marketing Intern for Traveledex. I can say that I genuinely liked it for various reasons. Firstly, it has a very advanced email management solution that allows you to sort and categorise your messages according to your Folders, Categories, Flags, Rules, and Filters. Another interesting feature is that it has an integrated calendar where you can plan your meetings, schedule appointments, set reminders for important events, and share your schedule with colleagues to set up meetings. Besides, I discovered that you can easily operate Microsoft Word, Excel, PowerPoint, OneDrive, and Teams with this application. > > **Cons**: However, I understand that this software has some significant disadvantages. Firstly, it can be overwhelming for someone who has never used it because of its complexity and excessive number of features. Secondly, you need to pay for an Office 365 subscription to use it for business purposes. Thirdly, it is a resource-intensive program that requires you to have a powerful PC with sufficient RAM, CPU, and hard drive space. Another downside is that if you have many emails and attachments stored in your Outlook folder, it will work more slowly on your computer, especially if you are using a desktop version of the application. Moreover, it is highly dependent on the stability of your internet connection and has limited offline functionality. Lastly, the setup process can be complicated for some people if they have multiple email accounts or problems with the Exchange server. > > Nevertheless, I can say that my experience with this software was good, and I genuinely liked working with it. I can say that it significantly facilitated our work and allowed us to communicate with other companies seamlessly. I believe that this product has a lot of potential and can be successfully integrated into the work of various organisations. Therefore, I would recommend this software to other companies. ----- ### "Microsoft Outlook Keeps Me Connected" — 5.0/5 > **Jeana** | *03 August 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: My favorite part of Microsoft Outlook is that it interfaces seamlessly with other Microsoft products. > > **Cons**: The thing I like least about Microsoft Outlook is that occasionally it is hard to find old emails with the search feature. ----- ### "New Outlook is terrible" — 2.0/5 > **LINDA** | *05 August 2026* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: I can set up folder in my in box to have things in special places. It has spell check. Mail seems to come in and not get lost in the internet world. > > **Cons**: The new outlook is awful. They took away some of the best features. I can't set up the columns in mail like I used to. I get the 3 columns they choose and that's it. I can't alter the subject line on mail I've received. This is very important because I would add a word or 2 to clarify what it is. The address book is all messed up and I autofill pops up even after I delete email contacts. > > With new outlook, my experience has been so frustrating. Unfortunately, I got a new computer and cannot get classic outlook on there. ----- Page: 1 / 101\ Next: [Next page](https://www.capterra.co.za/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data