---
description: Learn more about MetaCaseDesk price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MetaCaseDesk Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [MetaCaseDesk](/software/1008084/metacasedesk)

# MetaCaseDesk

Canonical: https://www.capterra.co.za/software/1008084/metacasedesk

> MetaCaseDesk is an advanced help desk, ticketing tool and case management software.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: MetaOption
- **Location**: Jersey City, US
- **Founded**: 2005

## Commercial Context

- **Pricing Details**: Please contact MetaCaseDesk directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.co.za/software/181775/zoho-assist) — 4.7/5 (1395 reviews)
2. [Freshservice](https://www.capterra.co.za/software/132997/freshservice) — 4.5/5 (692 reviews)
3. [LiveChat](https://www.capterra.co.za/software/62194/livechat) — 4.6/5 (1721 reviews)
4. [Spiceworks Cloud Help Desk](https://www.capterra.co.za/software/102709/spiceworks-it-help-desk) — 4.4/5 (584 reviews)
5. [Zendesk Suite](https://www.capterra.co.za/software/164283/zendesk) — 4.4/5 (4079 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1008084/metacasedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/225843/MetaCaseDesk/> |
| en-AE | <https://www.capterra.ae/software/1008084/metacasedesk> |
| en-AU | <https://www.capterra.com.au/software/1008084/metacasedesk> |
| en-CA | <https://www.capterra.ca/software/1008084/metacasedesk> |
| en-GB | <https://www.capterra.co.uk/software/1008084/metacasedesk> |
| en-IE | <https://www.capterra.ie/software/1008084/metacasedesk> |
| en-IL | <https://www.capterra.co.il/software/1008084/metacasedesk> |
| en-IN | <https://www.capterra.in/software/1008084/metacasedesk> |
| en-NZ | <https://www.capterra.co.nz/software/1008084/metacasedesk> |
| en-SG | <https://www.capterra.com.sg/software/1008084/metacasedesk> |
| en-ZA | <https://www.capterra.co.za/software/1008084/metacasedesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.za/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"MetaCaseDesk","description":"MetaCaseDesk is an advanced HelpDesk, Ticketing Tool and Case management solution for customers running on-premise Microsoft SharePoint 2013 and SharePoint 2010. Office 365 customers have an option to use MetaCaseDesk on MetaOption Cloud, and an optional sync component syncs the data back to their Office 365 SharePoint Online lists and libraries. MetaCaseDesk has two major portals. Support User and Customer portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8924ef3a-d32f-46ab-9d62-26df35dbaae4.jpeg","url":"https://www.capterra.co.za/software/1008084/metacasedesk","@id":"https://www.capterra.co.za/software/1008084/metacasedesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.co.za/software/1008084/metacasedesk#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is MetaCaseDesk?","@type":"Question","acceptedAnswer":{"text":"MetaCaseDesk is an advanced HelpDesk, Ticketing Tool and Case management solution for customers running on-premise Microsoft SharePoint 2013 and SharePoint 2010. Office 365 customers have an option to use MetaCaseDesk on MetaOption Cloud, and an optional sync component syncs the data back to their Office 365 SharePoint Online lists and libraries. MetaCaseDesk has two major portals. Support User and Customer portal.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.za/software/1008084/metacasedesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"MetaCaseDesk","position":3,"item":"/software/1008084/metacasedesk","@type":"ListItem"}]}]}
</script>