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About Acumatica Cloud ERP

Acumatica Manufacturing Cloud ERP is easily tailored to your specific needs and links all your production processes in one platform.

Learn more about Acumatica Cloud ERP

Pros:

Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.

Cons:

The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.

Acumatica Cloud ERP ratings

Average score

Ease of Use
4.1
Customer Service
4.1
Features
4.2
Value for Money
4.2

Likelihood to recommend

8.3/ 10

Acumatica Cloud ERP has an overall rating of 4.3 out 5 stars based on 149 user reviews on Capterra.

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Filter reviews (149)

Tayler
Tayler
CFO in Canada
Verified LinkedIn User
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Acumatica a True ERP for the Construction Industry.

5.0 last year

Comments: Acumatica has brought all the areas of our business together in one software which is allowing for an improved business decision making process.

Pros:

The integration of business functions are the most useful components of Acumatica, bringing our finance and project management functions together. The software is easy to implement when working with a Acumatica Partner on the implementation process. To date all features we require have been found in Acumatica other than Payroll which is going live in Q4 2023.

Cons:

In order to be able to provide the robust reporting and project tracking features it is important to enter information very accurately, the learning curve for new users can be steep.

Alternatives Considered: NetSuite

Reasons for Choosing Acumatica Cloud ERP: QBD was no longer meeting our needs, it served is purpose for financial management but not for business management.

Switched From: QuickBooks Enterprise

Reasons for Switching to Acumatica Cloud ERP: Better integration of business functions

Elizma
CFO in South Africa
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Acumatica supporting my business

5.0 6 months ago

Comments: It is a wonderful system, flexible, easy to use, and it is wonderful to have all our data in one place and easy to find, export and analyze.

Pros:

One platform incorporating all our transactions directly into the accounting and reporting side, easy to use

Cons:

The fact that the timecards do not have a separate module to close financial periods with but are included in the AP module.

Alternatives Considered: Sage Construction Suite and NetSuite

Reasons for Choosing Acumatica Cloud ERP: One platform for project and financial accounting where every transaction naturally filters through to the other. No manual interfaces from other systems. Data is available and easy to analyse.

Switched From: Sage 50cloud Pastel

Reasons for Switching to Acumatica Cloud ERP: It offered a solution for our business where everything could be integrated into one system.

Janet
Financial Controller in US
Medical Devices, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Could be better...

3.0 11 months ago

Comments: Overall experience sucks. I believe this is partially not Acu's fault. Don't use Kensium as a VAR, or IIG.

Pros:

Um, it mostly works. Allegedly it's totally customizable.

Cons:

Can't get basic financial statements. It's extremely spendy. Would prefer to be on NetSuite.

Acumatica Response

11 months ago

Hello Janet thank you for sharing your honest feedback on Acumatica. We appreciate you taking the time to let us know about areas we can improve on. Could someone from our product/customer success team get in touch with you to go over the concerns? Thanks for considering.

Tushar
Implementation Consultant in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Flexible and Powerful ERP Solution for Growing Businesses

4.0 4 months ago

Comments: My overall experience with Acumatica Cloud ERP has been positive. It's a powerful system that offers great flexibility and customization, which really helps in tailoring it to specific business needs. While there was a bit of a learning curve at the beginning, especially with some of the advanced features, the platform becomes much easier to navigate over time. The cloud-based access is a big plus, making it convenient to manage operations from anywhere. Support is responsive, and regular updates keep the system current. Overall, it’s a reliable solution for growing businesses looking for an adaptable ERP.

Pros:

What I really like about Acumatica Cloud ERP is how easy it is to use and customize. You can set it up to match your business needs without much trouble, and since it’s cloud-based, you can access it from anywhere. It also connects well with other systems, which makes work smoother. The support team is helpful, and regular updates keep things running well. Overall, it’s a great choice for businesses that want to grow and stay flexible!

Cons:

One thing I liked least about **Acumatica Cloud ERP** is that it can take some time to fully understand all the features and customization options. While it's very flexible, the learning curve can be a bit steep for new users. Also, some of the advanced features may require additional training or support, which could slow down initial setup. However, once you get the hang of it, it becomes much easier to use.

Will
Systems Manager in Canada
Facilities Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Beginning to See the Light

4.0 5 months ago

Comments: It has been a massive culture change and learning experience for us to change to Acumatica. We are slowly starting to reap the benefits, but it continues to be a long road

Pros:

The depth of coverage of business requirements is great, from CRM to Construction projects, to Services, which is our business, to Finance and HR all in one place for the cost

Cons:

There are a number of bugs and in particular we were living with and then we had to upgrade to the latest release and it has introduced some to functions that were previously working, particularly in the mobile app

Alternatives Considered: Dynamics 365, NetSuite and Jonas Construction Software

Reasons for Choosing Acumatica Cloud ERP: Management need for an integrated system to allow continued growth

Switched From: QuickBooks Desktop and Aspire

Reasons for Switching to Acumatica Cloud ERP: Primarily due to ease of configuration, cost and a knowledgeable local integrator

Rick
President in US
Consumer Goods, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The most self-customizable ERP we have seen

5.0 6 months ago

Comments: Acumatica is a good system but the ability to customize it allows us to make it exactly what we need. It took some time to learn how to adapt it to our needs but every day it gets better and better for us.

Pros:

We can customize the system in many different ways. Individual users can customize their screen and various reports on their screen. Without coding, we can customize many things, create new fields, etc. This flexibility allows us to make the system suit the way we do business.

Cons:

The price is a bit high for a small business to get started. I want to use some features offered in other modules but they are quite expensive to add those.

Alternatives Considered: NetSuite

Reasons for Choosing Acumatica Cloud ERP: We needed something more powerful and flexible.

Switched From: inFlow Inventory

Reasons for Switching to Acumatica Cloud ERP: We can customize Acumatica ourselves. NetSuite requires expensive outside programming. I also didn't care for the aggressive sales tactics used to sell NetSuite.

Kim
Controller in US
Building Materials, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Controller

5.0 5 months ago

Comments: It has been good. Reports are my only sore spot.

Pros:

User friendly. Ease of using. All around great product.

Cons:

Reports could be a little more user friendly and should be able to create new ones a little easier than we can at this time. Need to much support to create specialty reports. Sales tax reports should be a standard report for all companies.

Brian
General Manager in US
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Customizable to meet the needs of the HVAC Construction/Service Industry

5.0 6 months ago

Comments: We use Acumatica for Project Managment in construction, which I would say is the strongest part of this ERP platform. Linked to that we use the service module for scheduling service calls with our service technicians. Tied to both of these modules is inventory management and payroll. For the most part it has met the needs of each of these parts of our company.

Pros:

Acumatica is fairly simple to learn and is quite customizable to meet the needs of our HVAC construction/service industry.

Cons:

There are still some ways that it needs to improve in how the different modules work together. There are times where it is not that easy to follow the path between modules.

Garen
Accounting manager in US
Design, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Growing ERP in it's Early Stages

4.0 6 months ago

Pros:

The ease of use and simplicity of the user interface. Very adaptable platform and has a growing API vendor list.

Cons:

Not as intuitive and lacks a large community database of support. There also aren't enough people trained to build out the architecture and a large dependence on 3rd party implementation/support.

Verified Reviewer
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Acumatica review

4.0 5 months ago

Comments: It is an amazing experience. It is user friendly and easy to learn. Amazing training and customer service

Pros:

Ease of use, reports customisation, training

Cons:

Need to discover more but so far like everything

Acumatica Response

4 months ago

Thank you for your review, it's very much appreciated. I'm glad you're having such a wonderful experience with not only the software, but training and customer service as well. Appreciate you partnering with Acumatica!

Amy
senior sales consultant in US
Facilities Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

New cloud base computer system

3.0 last year

Comments: Changes that need to be made seem to happen pretty quickly

Pros:

Can sign in easily and access data easily

Cons:

My company provided minimal training to sales reps

Chandan
Senior Manager in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Acumatica Cloud ERP

4.0 last year

Comments: Acumatica Cloud ERP is a very good production with very less price. We will get the same features with very less costs in comparison to other products available in the market.

Pros:

According to me the most strong point of Acumatica Cloud ERP is its Warehouse management and its integration with other systems like inventory and purchasing systems.

Cons:

Very few knowledge base materials are available in internet or Youtubes.

Verified Reviewer
Verified LinkedIn User
Executive Office, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great for Holding Company

4.0 11 months ago

Comments: Once you get used to using it, a great tool for getting work done. the Export to Excel feature on every grid is awesome.

Pros:

Flexible, Fast, Web-Based, Secure and available.

Cons:

Takes awhile to think "like acumatica" many items are odd in the ui to start

seda
Project Manager in Armenia
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

It's a great product if you've got the time to set it up right

4.0 last year

Comments: We are still learning it at this point, having used it only a few years, but the more I learn about the system, the more I like it, tbh.

Pros:

Acumatica is highly customizable and has a great support team. There is also alot of information available through Acumatica's learning material as well as forums where many answers are found.

Cons:

The most difficult part of Acumatica is if it's not fully brought on board and understood from the start, the cusomizations applied to the structure end up costing both time and money, because with each update, there's extra work to keep everything functioning the same. But, if you've got someone on your team who understands these sort of customizable cloud ERP systems, and the company, and this person is able to determine that Acumatica is a great fit, this is a great product for sure.

Ellida
Supply Information Analyst in US
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

ACU Cloud ERP Review - HVV LLC.

3.0 last year

Comments: Overall, good. It has been a bit of a learning curve organization wide.

Pros:

User interface is somewhat user-friendly. Wikis are helpful.

Cons:

Can be very hard to work with in a custom instance. Many modifications and customizations had to be made so that our organization could track inventory correctly on a item/strain basis. Better supporting documentation and resources.

Peter
Web Developer in US
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Extremely Capable and Customizable Cloud ERP

5.0 11 months ago

Pros:

I appreciate Acumatica's intuitive UI, accessibility (all you need is a device with internet), and customizability. As a developer, I've also found the forums and docs to be extremely helpful.

Cons:

Minor quality-of-life things can be a pain when using Acumatica daily. Things like getting logged out after a few minutes of inactivity, inability to change menu layout/sizing on some screens, etc. It's the little stuff that could be improved on.

Derek
Sales Manager in US
Business Supplies & Equipment, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Dereks Acumatica review

4.0 10 months ago

Comments: I think over all once it gets ironed all out it will be a 8/10

Pros:

I like the ease of quoting and locating accounts

Cons:

I dont like how the implementation did not flawlessly work with our existing system causing shipping and picking delays

Acumatica Response

10 months ago

Hello Derek thank you for sharing your feedback on Acumatica. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns and make sure you are on the right track with your implementation?

Elizabeth
Elizabeth
Senior Director Of Digital Marketing in US
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Acumatica – a powerful Cloud-based ERP System

5.0 last year

Comments: If there is a feature that is not available, the Acumatica marketplace is there to help you find a certified partner to integrate a solution. And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software.

Pros:

I like that Acumatica is a cloud based platform, in all this time I have used it I can say that it offers incomparable flexibility. Being able to manage finances and pay bills from anywhere in the world is a huge advantage for me. What I like the most is how customizable and modular the plaform is. You can choose the modules you need and adapt them to fit your specific requirements

Cons:

The only drawback I find with this platform is that it doesn’t have a mobile version that facilitates its use, everything has to be done from the platform.

Evasari
FAT in Indonesia
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Develop system to follow the customer needed still on going

5.0 2 years ago

Comments: Easy to use and Recommended

Pros:

It's already Cloud and easy to use it so we can work in anywhere

Cons:

Interface is easy, but if we feel fail the process please let us know the reason of this matters

Daniel
Developer in US
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Scalability

5.0 2 years ago

Pros:

The scalability through customizations is wonderful. You really can change the system to look and function exactly how you want.

Cons:

The vastness can be overwhelming for new users.

Kleber
CEO in Ecuador
Industrial Automation, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Acumatica Cloud ERP Review

4.0 last year

Pros:

Excelenet is a cheap software that helps and streamlines all internal operations of a company.

Cons:

certain methods must be updated and optimized since the wait generates a bit of annoyance

Jaskaran
Manager in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Acumatica is an efficient cloud based ERP platform

4.0 2 years ago

Comments: The cloud-based nature of Acumatica allows users to access the system from anywhere, at any time, using any device with an internet connection.

Pros:

The platform offers a wide range of modules and integrations, enabling organizations to adapt and scale as their business evolves. Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.

Cons:

The cost structure typically includes licensing fees, implementation costs, and ongoing subscription fees based on factors such as the number of users and modules required.

ALBERT
engineer in US
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

good software , but need to have a trainings to use it

4.0 last year

Pros:

has a lot of features and one stop shopping

Cons:

log in and password reset has weak info and hard for you if forgot the password

Acumatica Response

last year

Hello Albert, Thank you so much for sharing your feedback on Acumatica. We'd love to have someone from our product/customer success team get in touch with you to go over any concerns and provide training resources.

paige
Customer Experience Manager in US
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Acumatica and our business

4.0 last year

Pros:

Acumatica has really changed our business for the better. From sales order to inventory management we have full transparency which enables us to better serve our customers.

Cons:

When updates go live customizations get turned off every time which causes issues within our business.

ana
ana
Sales associate in US
Verified LinkedIn User
Financial Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The definitive solution for business management.

4.0 last year

Comments: I like that I can customize the control panels according to my preferences and have a quicker view of the key performance indicators of my business.

Pros:

I like it because from one place I can control my finances, manage my projects and resources, manage inventories and purchase orders and much more.

Cons:

Well it still takes me a while to get familiar with all the features and settings. However, once you get used to it and get over the initial stage it's great.