--- description: Learn more about EMS price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EMS Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [EMS](/software/88249/ems-scheduling-software) # EMS Canonical: https://www.capterra.co.za/software/88249/ems-scheduling-software Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/88249/ems-scheduling-software?page=2) > Event management solution that helps businesses in various sectors manage room booking, desk reservation, and event scheduling. > > Verdict: Rated **4.4/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EMS? Designed for higher education, professional services, remote, hybrid, and in-person offices of all sizes that can benefit from EMS desk, event, and room booking tool. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 65 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Accruent - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$9 000,00 - **Pricing model**: Other - **Pricing Details**: Contact Accruent for pricing details. - **Target Audience**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendee Management - Attendee Tracking - Availability Indicator - Availability Management - Badge Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Confirmations/Reminders - Contact Management - Customizable Templates - Email Marketing - Event Calendar - Event Management - Event Scheduling - Facility Management - Facility Scheduling - Floor Plans & Maps - HD Audio/Video - Mobile Access - Occupancy Management - Online Booking - Online Registration - Payment Processing - QR Codes - Real-Time Updates - Real-time Scheduling - Registration Management - Reporting & Statistics - Reporting/Analytics - Scheduling - Search/Filter - Space Management - Space Reservation - Third-Party Integrations - Ticketing - Usage Tracking/Analytics - Utilization Reporting - Video Conferencing ## Integrations (6 total) - Events2HVAC - Microsoft Exchange - Microsoft Outlook - Microsoft Teams - Webex Connect - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software) ## Related Categories - [Event Management Software](https://www.capterra.co.za/directory/20030/event-management/software) - [Registration Software](https://www.capterra.co.za/directory/30111/registration/software) - [Parks and Recreation Software](https://www.capterra.co.za/directory/30806/parks-and-recreation/software) - [Meeting Software](https://www.capterra.co.za/directory/30802/meeting/software) - [Event Booking Software](https://www.capterra.co.za/directory/31009/event-booking/software) ## Alternatives 1. [Eventbrite](https://www.capterra.co.za/software/114949/eventbrite) — 4.6/5 (5748 reviews) 2. [Whova](https://www.capterra.co.za/software/149712/whova) — 4.8/5 (2423 reviews) 3. [Cvent Event Management](https://www.capterra.co.za/software/26318/cvent-event-management) — 4.5/5 (990 reviews) 4. [EventCreate](https://www.capterra.co.za/software/147664/eventcreate) — 4.9/5 (776 reviews) 5. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "All encompassing event venue management software" — 4.0/5 > **Kathryn** | *25 February 2026* | Higher Education | Recommendation rating: 7.0/10 > > **Pros**: It supports most needs of our business an how allowed us scale growth in a concise fashion, supporting procedure management and policy communication. > > **Cons**: Report/data exporting to excel is the worst. Financial reports could be improved. Certain parameters/security options could be improved (naming conventions could be more clear). ----- ### "Event Software at a low price point, but lacking in modernized interface & support" — 2.0/5 > **Edward** | *08 May 2025* | Events Services | Recommendation rating: 2.0/10 > > **Pros**: Very simple interface, with basic naviagations and intuititive process for data entry. > > **Cons**: The platform lacked in ongoing development and updates, which translated to outdated options and buggy usage by our team. Customer service with this platform was extremely limited, and costly; with very little positive impact when contacting their support team. > > We utilized this platform for nearly 20 years before migrating to a new event management software. Though EMS was priced very low, the capabilities of the software, lack of modern user interface updates, and basic functionality left us with very little room to grow and integrate our various processes under EMS. ----- ### "South Dakota State University - Event Services" — 5.0/5 > **Mark** | *31 December 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: South Dakota State University has been utilizing EMS since 2000, first in a limited capacity for our facility to now, where it's evolved into the central clearing house for all things events\! Our office is the administrator for the program and we provide training on standards and practices, so we have consistent event data across the university. We have automated reports, area service orders, reminders, approvals and confirmations that go to our clients and service providers. My Event Services area uses EMS for all invoicing, and our campus is slowly working towards migrating all departmental invoicing to a centralized bill driven by EMS. Recreating annual events is a breeze as legacy events are easily duplicated and modified. Overall, it's an excellent product with amazing customer service. > > **Cons**: I do wish that there was a mobile desktop app. That would be helpful for some of our campus facility managers. BUT we've expanded access to the web app and are convinced that using the app as a self-service portal will allow the facility managers to simply approve/deny any requests that come into their facility. Web request notifications could be addressed once the facility managers get back to their desktops. > > I've been working on the platform since 2007. Back then, we used the program more like a glorified calendar. Since then, we've put the program to the test. We received administrative support to have all campus spaces, including departmental controlled areas to give a better snapshot of what's happening on campus at any given time. We've developed a number of mandatory UDF's that need to be completed at intake. The UDF's request info on the number of attendees, food service/catering requests, parking needs, indicate if the reservation/bookings are displayed on our university calendar, requests for after-hours building access and so on. I know there are other features we have yet to implement, but thus far, the system has been invaluable in helping efficiently schedule university facilities and resources. ----- ### "Lipscomb University Event Scheduling Manager" — 4.0/5 > **Wendy** | *26 September 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Systematically I like the many options we have for event types, reports, emailing, not being able to double book, but ability to change the status to have multiple types of reservations in place at once. As an event team we appreciate the ability to have furniture, linens, houskeeping notes....notes in general for the events are heavily used and appreciated. A web base log in for campus wide students and faculty/staff to view is great....I could go on and on. > > **Cons**: I would like to see an UNDO feature added, in case an error or mistake is made and it can take us back as many actions as needed. This may be possible, and I just haven't learned it yet, but it would help to have a save my place feature for if I could be in the middle of setting up a reservation, but I get interrupted with a random walk in request, and need to save it where I was, so I can return to it after I help the walk in. Again, this may be something I am just not aware of, but it would be great if we could pull data, like percentages of types of events reserved or how often a venue is used and divided out by type of event....Or how many events have been scheduled in a certain time frame. Basically if it could graph charts of data. > > My entire job is based out of EMS for scheduling events campus wide, and I have to say I do appreciate and love it very much. I know our university is due for an upgrade and I am anxiously waiting for I.T. to finalize this, so I can see what the phone app is like and explore just all of the possibilities based on updated features. ----- ### "Ease of use\!" — 5.0/5 > **Verified Reviewer** | *21 October 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: Everything is scheduled in one place -- it has become the university's standard for scheduling all events. > > **Cons**: The desktop version is weird with all the windows. The web app version is weird sometimes when using "too many" search criteria. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/88249/ems-scheduling-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/88249/ems-scheduling-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data