--- description: Learn more about ServMan price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServMan Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/30059/service-dispatch/software) > [ServMan](/software/80728/servman) # ServMan Canonical: https://www.capterra.co.za/software/80728/servman Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/80728/servman?page=2) > Designed for larger field service businesses, ServMan by WorkWave is an ERP that can be tailored to your business’s unique demands. > > Verdict: Rated **4.3/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServMan? A fully-integrated ERP management and accounting system designed for larger field service businesses, ServMan by WorkWave delivers tools and functionality that adapt to your unique business needs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 36 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: WorkWave - **Location**: Neptune, US - **Founded**: 1984 ## Commercial Context - **Starting Price**: US$499,00 - **Pricing Details**: Contact ServMan for price information or a quote - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Accounting - Alerts/Notifications - Billing & Invoicing - CRM - Contact Database - Contract/License Management - Customer Database - Dispatch Management - Document Management - Electronic Payments - Electronic Signature - Enterprise Asset Management - Equipment Tracking - Financial Management - Forecasting - GPS - Integrated Business Operations - Inventory Management - Job Management - Job Tracking - Maintenance Scheduling - Marketing Automation - Mobile Access - Mobile App - Online Time Clock - Payment Collection in the Field - Payment Processing - Performance Metrics - Preventive Maintenance - Project Management - Quotes/Estimates - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Routing - Scheduling - Service History - Supply Chain Management - Task Management - Technician Management - Third-Party Integrations - Time & Expense Tracking - Vendor Management - Work Order Management - Workflow Management ## Integrations (2 total) - ADP Streamline - Avalara ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Service Dispatch Software](https://www.capterra.co.za/directory/30059/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.capterra.co.za/directory/30059/service-dispatch/software) - [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software) - [HVAC Software](https://www.capterra.co.za/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.co.za/directory/30673/plumbing/software) - [Work Order Software](https://www.capterra.co.za/directory/30785/work-order/software) ## Alternatives 1. [Simpro](https://www.capterra.co.za/software/10529/simpro-enterprise) — 4.0/5 (145 reviews) 2. [Jobber](https://www.capterra.co.za/software/127994/jobber) — 4.6/5 (1435 reviews) 3. [Kickserv](https://www.capterra.co.za/software/122541/kickserv) — 4.4/5 (387 reviews) 4. [mHelpDesk](https://www.capterra.co.za/software/77264/mhelpdesk) — 4.3/5 (824 reviews) 5. [Housecall Pro](https://www.capterra.co.za/software/140363/housecall-pro) — 4.7/5 (2739 reviews) ## Reviews ### "Good Software" — 4.0/5 > **Verified Reviewer** | *02 November 2018* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: ServMan has a good accounting package and is very good customization. > > **Cons**: Reports are on the weak side. contract management and marketing sources are very weak. > > overall the experience has been positive. ----- ### "Flexible and Customizable, but Complex and Clunky" — 4.0/5 > **Patrick** | *14 September 2022* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: ServMan treats its accounting features as a major part of the program rather than an add on system. This, as well as the immense degree to which (with knowledge, time, money, or some combination thereof) you can customize the system as a whole to fit your use case, makes it stand out from nearly all similar software I have ever used. > > **Cons**: The interface is a bit dated looking - but without the easy keyboard navigation that most dated systems have. It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating. While it is deeply customizable, doing so can require a lot of knowledge many companies may not have internally (Crystal Reports use, Microsoft SQL Server use, and learning some of ServMan's internal programming language). ----- ### "I WISH I WAS HERE WHEN SERVMAN WAS FIRST SET UP." — 3.0/5 > **MIA** | *27 July 2017* | Construction | Recommendation rating: 7.0/10 > > **Pros**: PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING. > > **Cons**: LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY. > > WOW WHERE DO I START, THIS IS AN EXCELLENT PROGRAM FOR DISPATCHING AND SERVICE. ----- ### "Great software for now and as you grow your business. We shouldn't need to hire anyone else\!" — 5.0/5 > **Jill** | *02 August 2017* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The reports that we can access are great and accurate. You decide the areas within the software that your employees have access. ServMan support is excellent\! They always have someone to help you when you need it. > > **Cons**: There is a learning curve with using the software in the beginning. > > Many benefits, for example the dispatching was a huge benefit for us since we are in the service business. You can move jobs around with ease. Marketing reports has been very helpful for us. I need you learn more about this tool but so far the way I am using it has been helpful. We are moving forward with implementing coaching and tracking. We are so looking forward to using this tool. ----- ### "Very happy w/ ServMan. A lot of functionality & robust. Very few probs, but great support if prob" — 5.0/5 > **Scott** | *05 August 2017* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency. > > **Cons**: The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details. > > increased efficiency ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/80728/servman?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/80728/servman) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data