Smartsheet Reviews

Critical in daily management

Comments: I absolutely love the software and the company. The system meets our needs and is flexible when we need to make adjustments. While the cost is fairly high to start up, annually it is worth the cost, as it streamlines our processes and allows us to be more efficient.

Pros:

This is the tool we use every day, every hour, to track all of our enrollments and clients. Our team monitors enrollments and other CRM tools don't give us the flexibility to track multiple events and data points. It's Excel but on steroids with multiple functions and features. We're using it more and more every day for reporting up to our management team on progress for our client events.

Cons:

I'm not so good at the formulaic side of things and making sheets talk to each other, or building a dashboard, is not an intuitive process. There are not step by step instructions or visuals which is something I need personally. It's a lot of trial and error in getting things set up. When I first started, it was very expensive to work with someone who helped build the infrastructure base and looking back there are many things I'd have done differently if I'd understood it a little better. A lot of the consultation time was wasted in trying to get the person to understand what we were trying to achieve.

Efficient Project Management with Smartsheet

Comments: My overall experience with Smartsheet has been positive. It has significantly improved project visibility and collaboration within our team. The platform's flexibility adapts to various project types, from simple task tracking to complex project timelines.

Pros:

Smartsheet is a versatile project management tool that combines the simplicity of a spreadsheet with powerful project management features. The ability to create dynamic and collaborative workspaces using familiar spreadsheet interfaces is a standout feature. The automated workflows and customizable templates streamline project planning and execution. Real-time collaboration and update notifications keep the team aligned and on track, fostering productivity.

Cons:

The learning curve for more advanced features can be steep. Customization options, while powerful, may be overwhelming for new users. Improved onboarding resources could mitigate this challenge.

A flexible and powerful package

Comments: I have an excellent experience with SmartSheet. We use it for any case where a form of data processing is required. From project management to inventory control and risk assessment. Our daily management system is also based on this platform.

Pros:

This software package is simple and versatile. Easy to setup, online forms for data collection are very convenient.

Cons:

Free licence exists for users that need limited feature. However the software pushes hard to get a paid license even if unnecessary.

Overall Good Product for Project tracking

Comments: Good for tracking projects but takes some time to learn all of the features.

Pros:

Good for tracking projects and deadlines/tasks.

Cons:

Hard to learn all of the features and set up a template.

A tremendous tool for efficiently managing and coordinating our research projects.

Comments: I also valued Smartsheet's robust reporting functionalities. The platform facilitated the generation of real-time reports, offering valuable insights into the advancement of projects, allocation of resources, and identification of potential bottlenecks. These reports played a crucial role in keeping stakeholders well-informed and facilitating data-driven decision-making.

Pros:

Smartsheet's collaborative tools were very impressive. The feature of sharing sheets with team members, assigning responsibilities, and setting permissions ensured a synchronized understanding among all individuals and facilitated their effective contribution. By improving communication, the danger of miscommunication or duplicated efforts is minimized, which is essential for keeping the project on track.

Cons:

Smartsheet's adaptability is a strong point, it can also result in discrepancies in how various team members configure and oversee their sheets. In the absence of explicit instructions, this might lead to a dearth of uniformity among projects, hence complicating the task of upholding a unified project management methodology.

Smartsheet - Great interactive tool

Comments: Very good overall experience. Great tool to use to keep up to date in the moment for many people. Keep tracks of pictures, notes, deadlines and much more.

Pros:

Great interactive tool for working with any individuals for projects. Even multi company uses to avoid email big down

Cons:

Filtering for specific items in the list has to be set up by an admin. Ideally filters can be done easier without having up adjust the sheet. However, once it’s set up it works well. Filtering is done in one list (not the same as excel spreadsheet) harder to find what you want to filter

Smartsheet - Data to Dashboard

Comments: The Smartsheet is a great platform for data visualization and project management. It helped me reduce the cost of two software programs, Power BI and MSP, into one.

Pros:

The data visualization along with the data automation helps to get insights of the data.

Cons:

The Gantt chart options are to be added more to get a better look ahead & the Cost is higher than that of competitive software.

Easy to adopt and powerful out of the box.

Comments: I adapted to Smartsheets from Microsoft Project without any training or research. It is a powerful tool and easy to use.

Pros:

Smartsheets has all the classic project management tools in an easy to use intuitive package. The ample suite of templates made getting started really easy.

Cons:

The dashboard portions of the application took some getting used to.

Smartsheet Heavy Organization

Comments: We use smartsheets heavily to automate the workflow between teams. Once entries are made or statuses are changed, different teams are alerted to begin the next step. We are able to monitor status between teams and easily gather information.

Pros:

We use Smartsheet very heavily and I enjoy the automations and workflows. They are extremely easy to set up and have a lot of functionality. I also like that different smartsheets can interact with each other. We use Smartsheets to streamline many of our processes and allow for better collaborating between teams.

Cons:

I don't have any cons. The software does exactly what it is intended to do.

My project management powerhouse smartsheet.

Comments: Smartsheet has come to help us with project management, communication and kept our team enabled projects on time.

Pros:

Smartsheet combines the environmental comfort of spreadsheets with powerful project management functionality. What I really enjoy is being able to customisable workflows, automation of tasks and real time tracking with collaborative features in a highly intuitive interface.

Cons:

Smartsheet has a lot of functionality, which means it takes time and intentional exploration to become proficient in everything it can do.

Smartsheet is a great Project Scheduling tool, and so much more

Comments: I love Smartsheet! It has become an indispensable tool in organizing and visualizing the work we do everyday!

Pros:

Smartsheet is much easier to use for Project Managemen than the classic Microsoft Project software I was originally trained on. It allows people to manage work with the intelligence of a project scheduling tool, but with an easy to understand and use spreadsheet interface. Since Smartsheet is a cloud product, each Smartsheet is available from any computer by just logging into the website, or even from their mobile app. Another great Project Management benefits is that the Project Manager can share a Smartsheet with their whole team to collaborate together. We also use the Smartsheet for Jira Connector which allows us to sync information back and forth between the two systems. Jira can be complicated to navigate, and the dashboarding can be really frustrating. This connector allows us to keep track of individual tickets associated with a project, and even lets us import massive data sets for analysis. Finally, we have ended up using Smartsheet as a dashboarding tool. It's actually surprisingly good as a Business Intelligence visualization tool for keeping track of our projects, and for displaying Jira dashboarding.

Cons:

Like any software there are small quirks I'd like to see changed, or hotkeys added, but overall I'm impressed with the constant cadence of feature updates and enhancements.

Awesome software

Comments: I love Smarsheet because it made my work easier. Now I can have collaboration from my entire company and get fast results.

Pros:

-easy to use and costumize -more than one user can modify simultaneously -you can add your company's logo -you can set group and individual reminders - Cell history, which can tell who and when it was modified. -different views: calendar, grid, card, and Gantt

Cons:

- not all reminders can be set with time to remind - can't add a conditional formatting based on time - if your Smartsheet is big, formulas added can take forever to update the information, so you need to refresh it all times, even if you change settings to save automatically.

Efficiency, Simplicity and Life-Changing!

Comments: I am a devoted Excel fan, and the first time I used Smartsheet, I hated. I thought it was a dumb version of Excel. But gradually others in the organization did more and more with it and I continued to have issues with Shared Workbooks in Excel, I finally decided to give it another shot, and this time I would really look at it. I then realized it had the power of Excel and SharePoint and Nintex Forms, all in one program that was way easier to use than most of the others. I went from hating Smartsheet as my PMO was dragging it into my department, to owning 117 sheets, countless automations and data mesh configurations and data uploader configurations in less than a year. I completely rely on Smartsheet to get my daily work done now and I have lost 2 FTE without feeling any real pressure to replace them. Smartsheet has helped my team that much. I have become a complete Smartsheet nerd.

Pros:

My favorite thing about this software is the simplicity of creating a very complex set of sheets, automation and forms. I work as a business person within the IT department and it is a tough limbo to exist in. You aren't really IT's customer, but you are not as skilled as an IT professional. I am often left to my own devices and de-prioritized so they can concentrate on our true customers. Smartsheet provided me a system that I did not need my IT department help. I was able to create a set of products (on a very base level, my own small Enterprise Resource Program) entirely alone that has improved my efficiency, quality of work and accuracy! I needed nothing more than my own skills and occasionally Smartsheet's Solution Center.

Cons:

I am unfond of a few of the tiny limitations. I wish that reports weren't limited to 500 rows per page, and if that limit must exist, I wish there was a function to skip to a specific page. I reference a report that has 400+ lines of data multiple times throughout the day and it's mildly annoying to have to skip through 9 pages on the report to get to what I'm looking for. I have also had very lukewarm success with Data Uploader. It does not work as expected about 50% of the time. I would honestly give up on it entirely if it wasn't SO useful the other 50% of the time. I waste a lot of time saving and resaving documents and deleting and recreating configurations just to get data to upload.

SmartSheet | An extraordinary tool for fast moving businesses

Comments: Since beginning to use SmartSheet in 2017, it has been a catalyst in keeping up with an ever changing market and the increase in the use of digital tools and communication channels.

Pros:

SmartSheet is a tool setup in such a way the it can be tailored to your organisation and used for multiple functions, by multiple divisions. The speed at which they are improving the platform with new functions and features is beyond amazing. Any small to medium size business trying to improve in project management, ICT management, customer service, task management, resource management, team management (the list goes on) would largely benefit from investing in SmartSheet. The ROI is incredible and the ease of rolling it out through an organisation is simple due to the intuitive UI.

Cons:

The only downside I see with SmartSheet is the permission levels. These could be improved with the ability to share sheets in bulk rather than just at a workspace or individual sheet level.

Really great product from a really great company

Comments: Smartsheet has been a really great company to work with overall. The customer service team is absolutely wonderful. They're super attentive and very knowledgeable. The training resources that Smartsheet provides are also exceptional. Any time I'm trying to figure out something new, it's very easy to find training materials on how to do it and they're very clear and easy to follow. We've been able to make a huge improvement in how we organize and communicate a lot of our work in our department specifically and across the business because of Smartsheet.

Pros:

I love how easy it is to collaborate and share information with Smartsheet. With the different permission levels and how easy it was to get our whole company set up with Smartsheet, it has made so much of our project work so much easier and has enabled us to keep all relevant teams, and even just interested parties, up to speed on all that we have going on.

Cons:

The one feature that I do wish would be added would be a visual timeline feature like MSP has. A lot of times our executive management team would like to see a simplified timeline with key milestones, but in order to do that with Smartsheet, we have to transfer things into PPT Timeline, which isn't impossible, it's just an added step that is a little inconvenient.

Smartsheet for Homebuilding company

Comments: Customer service is really amazing.

Pros:

I love the ability to create tasks and basically create as many filters as I want/need. The new dashboard feature is really nice. I use it for our design requests, precon schedule and we are currently working on using it in our construction schedule. Some slight bugs and limitations but overall working well.

Cons:

The calendar apps is just awful. Don't recommend using it. Very limited ability. I wish they would just make tweak the calendar view slightly. Need the ability to show multi columns on calendar date. Also would be nice to display calendar view on a dashboard without publishing it. That on works horribly on the mobile version. We have a lot of field guys and the mobile version is not the best for viewing stuff.

It's simple to monitor progress and simultaneously work on a project

Comments: Implementation and usability simplicity. Tasks can be scheduled and rescheduled. Organization of teams at one place. Achieving the best possible results as a team. Instant messaging and online talking through the internet. Project budgeting and planning capabilities. Plugins and configurations are easy to use.

Pros:

This app's ease of use and ability to manage projects and send updates are fantastic. Easily adjustable and a lifesaver when it comes to streamlining the way work gets done and keeping track of individual tasks. It is a more business-oriented variant of the other spreadsheet applications. Templates might also be useful.

Cons:

My wish is that reminders and automatic emails based on task management/workflow would be sent. It has been a while since I used this, so things may have changed. This would be a significant advancement in the software's capabilities.

Smartsheet Your Next Level Spreadsheet!

Comments: I will consider myself as one of the satisfied user of Smartsheet.I have used this software for small as well as huge projects and it came handy in both. But I would recommended that you can have another software if you are going for small projects and the budget is not so high because this platform is quite expensive and complicated in comparison to other Spreadsheet software available in the market.But if you are dealing with a bulky projects and team members are more than three then definitely use this software as your work will becomes very easy ,it will also help you to save a good amount of time and effort.

Pros:

Smart sheet is so far one of the best spreadsheet software that I have came across for project management. The best thing about Smartsheet is it's data View structure and ease of use. It's easy to create tasks in your project ;you can definitely edit, delete or update your main Tasks and subtasks without any inconvenience and to track the whole status of the project you can just have a view of the dashboard . You can also combine any number of spreadsheet so, that when you share your work with your team decisions making for that project becomes easy. Adding Automations to any sheet in Smartsheet is very easy and definitely time saving, there are some common suggestions in the automation menu but you can definitely create your own workflow with ease.

Cons:

With Smartsheet my overall experience was really good I was able to deliver my projects on time and maintained to have a good growth but everything is not so great about it and the first thing is the cost that I had to bear for using some of the important tools present within Smartsheet Like if you are working on multiple projects it's expensive.As well as there are numerous tools which are quite complicated to learn so, for a beginner it's quite time taking.

Smartsheet is a highly effective tool for project management

Comments: Smartsheet's greatest strength lies in the fact that it provides a unified hub for all of our data, communications, and project management needs. It has simplified the procedure and eliminated any ambiguity.

Pros:

Smartsheet can be used to facilitate efficient project management. Using automation, we were able to pinpoint resource-intensive workflows and make adjustments there. Smartsheet's user-friendliness and lack of steep learning curve make it a natural choice for us to transition from our previous solutions. The technologies' applicability extends far beyond the realm of project management.

Cons:

There is nothing about Smartsheet that I find wanting. By utilizing this system, we have been able to save numerous hours of work time for our staff. For a company of our size, purchasing licenses for everyone who needs them is a major financial burden.

Smartsheet - Functionality and Communities make this an indispensable application

Comments: Overall, my experience with Smartsheet has been wonderful. The extremely active Community has made all the difference in the world, answering questions within an hour or two. The staff are also active in the Community and you can see their passion for the application and truly helping their customers. Smartsheet is highly worth the investment.

Pros:

Smartsheet has so much going for it. It truly fits the new technological world that we live in by providing more than just the basics. Being a cloud-based application (SaaS), and compatible with mobile devices, makes it more functional across the board. It mostly touts itself as a project management tool, which is very true. Most project managers utilize certain applications that require the project to be saved down to a file, which is not easily shareable. Smartsheet can handle the same project management tools and live in cyberspace that can be utilized by numerous people, which different levels of access (viewing, editing, administering) and different views (tasks, gantt, kanban, etc.), and allow people to make comments, add attachments, and more. The most use I have made of Smartsheet within my organization is using it like a spreadsheet. I'm able to have numerous sheets for different departments where they have access to only their own sheets and update only what they need to update. Then I can create a new sheet that combines information from all of the sheets that will auto-update from the original sheets. I can also create reports and dashboards (with charts, metrics, etc.) based on information from all the different sheets. It's quite functional and utilizes much of the same fundamental logic that Excel provides. The Smartsheet website has an extremely detailed (and searchable) Help section and very active Community. Even includes videos to help guide!

Cons:

Smartsheet does have some limitations. Most specifically, it isn't Excel and it isn't Project, so users shouldn't expect it to do everything those applications can do. However, there are times when it seems obvious that a particular functionality should be included that isn't. With that said, Smartsheet does a great job of listening to the Community and is constantly improving the application with enhancements to help the Community with its most voted on requests. Another thing that is frustrating is when an error pops up. More often than not, the error is written in a way that doesn't tell the user how to fix the error. Again, when this happens, I just reach out to the Community and get the answers I need.

Collaboration made easy

Comments: Smartsheet saves us time and makes it easier to collaborate and share updates across all of our projects. We appreciate the constant improvements and the walk through introduction when bigger changes are rolled out.

Pros:

Smartsheet has been a lifesaver for group collaboration. My team runs multiple projects simultaneously, and the scopes of these projects are constantly changing. Smartsheet allows for the team to update their pieces of the puzzle and send alerts about changes in one environment. We've actually replaced endless back and forth emails with the comments function in the comment section so that all pertinent information about an issue exists in the platform itself for easy reference. We can track our gantt chart, program data, and group communications in one place. I= We're also utilizing Smartsheet for people outside of our organization. Smartsheet allows us to select the type of visibility that clients have to data (through settings or via dashboards) so we can control the story that we're sharing with our clients. This has been a big time saver as it eliminates the need for extra reporting on data that is already avilailable online. Our clients have shared positive feedback about Smartsheet forms which we've been using to collect survey data and for event registration. The forms have allowed us to cancel our account for SurveyMonkey (which we used for several years previous to Smartsheet).

Cons:

The main pain point I have with Smartsheet is the fact that not all of my favorite Excel formulas work in Smartsheet. The formulas also don't always work the same way as they do in Excel so there's a bit of a learning curve. Smartsheet needs to allow a Time function. We use Smartsheet to register individuals for events, and right now we're having to program Time as a text. This means we can't use formulas to change times based on Timezones. I also still miss when the recent sheets appeared as tabs at the top of the webpage. The new recent tabs menu works well, but I found the tab view easier to navigate.

Quick points

Pros:

·Being able to share a spreadsheet with other users in real-time. · Like that users can complete a form to populate a spreadsheet to include uploading documents and that update requests could be sent to that user if a correction needs to be made or additional info is needed. The user then make the change(s) to the cell requested.

Cons:

·Recently a change was made whereas a non-licensed user can no longer send update requests. We use Smartsheet to have student teachers complete some info pursuant to state law. When the student makes an error, we used to send an update request to have them correct a cell. Now only a licensed user can send those notifications, so we most likely will utilize regular emails for these changes or not use Smartsheet for this work. ·As of Monday (9.30.19), how the system used "comments" changed from a pop-up box that let you enter into a field, save that info and now click anywhere and that pop-up box disappeared. Now it opens "Conversations" which now blocks the right side of the spreadsheet and you must now click on the X to close it out. It also holds all of the comments made to the entire sheet which is more info that I need. Typically if a comment is added to a row, I just click on the comment bubble to that row instead of viewing all of the comments to the sheet. ·When an update request is sent and the person makes the correction, this information is not clearly discernible when viewing the sheet. Turning on notifications turns on too many notifications so this was not an option. The workaround is, I add a "note sent"column that I check when an update request is sent. I then review the sheet and look for rows that have "note sent" checked and now no longer have the pending update icon to look for corrections. ·Need better form controls (field limits, date fields, etc.).

Smartsheet: a flexible and collaborative project management platform for businesses.

Pros:

Flexibility: Smartsheet offers the flexibility to create customised spreadsheets, Gantt charts, dashboards and forms to meet specific needs. We can customise the platform to fit their unique workflow.Collaboration: Smartsheet enables real-time collaboration, with tools to share spreadsheets, files and tasks with team members, and to collaborate on projects simultaneously.Automation: Smartsheet enables task and workflow automation, using rules and alerts to send notifications and trigger actions based on certain conditions.Integrations: Smartsheet integrates easily with other project management, CRM, cloud storage and other applications to enable a seamless user experience and collaboration.Analytics: Smartsheet provides analytics and reporting capabilities to track and evaluate project performance, which can help users identify issues and make informed decisions.Overall, Smartsheet is a valuable project management platform for teams looking to improve their project collaboration, planning and execution, with great flexibility, automation and analysis tools, and ease of use.

Cons:

Learning curve: Smartsheet is a complex tool that may take some time to get used to its features and interface. we may need training or assistance to fully use the platform.Limited customisation: Although Smartsheet offers many customisation options, some features may be difficult to customise to meet specific needs. we may also need advanced technical skills to make advanced customisations.Feature dependency: Smartsheet is a very feature-dependent platform that requires regular updates to stay current. We run into problems if we don't have the latest version of the application or if certain plug-ins or extensions are not compatible.Limitations of the free version: The free version of Smartsheet may be limited in terms of storage, project sharing and advanced features. We may need to upgrade to a paid version to access more advanced features.In summary, although Smartsheet is a very useful project management platform for teams, we encounter drawbacks such as high costs, a learning curve, limitations on customisation or dependencies on features and regular updates.

My expirience of use Smartsheet

Comments: Smartsheet is a widely used collaborative work management platform that offers a range of features to help teams plan, track, and manage projects effectively. Here are some aspects of Smartsheet that I have highlighted as positive experiences:Powerful project management capabilities: Smartsheet provides users with a comprehensive set of project management tools. I can create and assign tasks, set due dates, establish dependencies, and track progress. The platform offers flexible views, such as Gantt charts and Kanban boards, allowing me to visualize and manage their projects in a way that suits my preferences.Seamless collaboration and communication: Smartsheet enables teams to collaborate efficiently and communicate effectively. I can share sheets with team members, allowing real-time collaboration on tasks and projects. The platform supports commenting, file attachments, and discussion threads, fostering collaboration and reducing the need for multiple communication tools.Customization and automation: Smartsheet offers customization options that allow users to tailor their workspaces and workflows to their specific needs. I can create custom templates, define automation rules, and set up workflows to streamline my processes. These features enable teams to automate repetitive tasks, improve efficiency, and standardize their work.

Pros:

1. Project and task management: Smartsheet provides robust project and task management capabilities. I can create and assign tasks, set due dates, track progress, and manage dependencies. The platform offers various views, such as Gantt charts and Kanban boards, to help visualize and manage projects effectively.2. Collaboration and communication: Smartsheet enables seamless collaboration among team members. I can share sheets, collaborate in real-time, and provide comments or feedback directly on tasks. The platform also supports file attachments and discussion threads, facilitating effective communication and reducing the need for multiple tools.3. Customizable workflows and automation: Smartsheet offers customizable workflows and automation features that allow users to streamline their processes. I can set up automated notifications, reminders, and approval workflows, saving time and ensuring tasks progress smoothly.

Cons:

1. Limited customization options: While Smartsheet provides customization options, I have expressed a desire for more flexibility in tailoring the platform to my specific needs. For example, I have requested additional customization options for visual elements, user interface, and form designs.2. Formatting limitations: I have occasionally faced challenges with formatting and layout options in Smartsheet. For complex or detailed formatting requirements, I have found the platform's capabilities to be somewhat limited compared to dedicated spreadsheet software.3. Performance with large datasets: Smartsheet's performance may be affected when working with extensive datasets, particularly in terms of loading times and responsiveness. I work with sizable projects or large amounts of data and have occasional delays or sluggishness.

SmartSheet - A different approach to project management tools

Comments: Project management is a very important part of any Business operation and as such, its important to explore options. Smartsheet appeals to us because we have a strong background with Microsoft Excel and adopting it has been easy. Our goal is finding a project management solution that works for our teams and ensuring that they actually use it. While everyone has their personal preference, SmartSheet was a better fit as a lot of our teams already use Excel extensively.

Pros:

SmartSheet is a good project management tool that has an interface similar to Excel. Pros: 1. Multiple Project Views - Project managers will appreciate the multiple viewing options such as Gannt and Kanban, standard spreadsheet and even a calendar view. Many options for different managers. 2. If Spreadsheets are your thing, SmartSheet is worth a try - If you and your team use spreadsheets a lot, you may appreciate that SmartSheet is based off the concept of spreadsheets, you can adopt and add different sheets for a variety of projects. So whether basic or advanced, a host of users can easily adapt to Smartsheet if they know how to use a spreadsheet, even to the point of adding formulas and formatting of cells. This is a huge selling point which makes SmartSheet a good option. 3. As Good as Project Management tools get - As a project management tool Smartsheet covers the basics. You get milestones, task management, comments, collaboration and project management and as mentioned before the view options. 4. You can add collaborators to a project for free - A good thing is that you can add multiple “users” to access Smartsheets without paying extra. If you do need to give them more privileges, there are options to set them up. 5. Support for Smartsheet is stellar - There is a thriving community of users and help guides and videos if you ever find yourself stuck and not sure what to do. 6. Smartsheet also integrates well with Microsoft Office 365.

Cons:

There is not a lot to gripe about SmartSheets other than on occasion, the app can lag or suffer an error and finding what error it is and how to fix it can be a little frustrating. There is a limitation with exporting reports. If you want to display data in a visual way, you may need to manually extract the data and then add it into another application. If the reports feature could be improved and maybe export in a usable format it would be a solid winner.